Our Real Experience with GoDaddy Customer Support: How their team solved every issue efficiently
Why we contacted GoDaddy Support
When our company needed help managing domains and history, we decided to document every step of our real experience with GoDaddy Support. From the first chat to final resolution, their team impressed us with quick responses, clear communication, and genuine professionalism. In this article, we are sharing the exact conversations and real solutions that helped us fix issues faster than expected. Whether you’re a small business owner or tech professional you’ll get an inside look at how GoDaddy’s support team actually performs when it matters most.
I am posting here remaining chat with GoDaddy Customer support center.
All the best my friends and well wishers and everyone reading this.
3/13/25, 6:34 PM – Suryaimport: Okay
3/13/25, 6:34 PM – Suryaimport: 22178896 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/13/25, 6:38 PM – GoDaddy: *Nallamotu*
Thank you for sharing the account details with me. Please allow me a few minutes to check on the status of your refund regarding your domains. Could you please provide me with the order number if you have it?
3/13/25, 6:39 PM – Suryaimport: Ok
3/13/25, 6:40 PM – Suryaimport: IMG-20250313-WA0007.jpg (file attached)
3/13/25, 6:40 PM – Suryaimport: IMG-20250313-WA0008.jpg (file attached)
3/13/25, 6:42 PM – GoDaddy: *Nallamotu*
Could you please provide me that order number in text format?
3/13/25, 6:42 PM – Suryaimport: Yes
3/13/25, 6:42 PM – Suryaimport: 3613315811
3/13/25, 6:43 PM – Suryaimport: 3614275072
3/13/25, 6:43 PM – GoDaddy: *Nallamotu*
I have sent you a one-time code to validate your account through your mobile number. Please provide that one-time code to us.
3/13/25, 6:43 PM – Suryaimport: Ok
3/13/25, 6:49 PM – GoDaddy: *Nallamotu*
Could you please confirm if you received the one-time code I sent to your registered mobile number to validate your account?
3/13/25, 6:49 PM – Suryaimport: Ok
3/13/25, 6:50 PM – Suryaimport: No code recieved
3/13/25, 6:50 PM – Suryaimport: Send again!
3/13/25, 6:50 PM – GoDaddy: *Nallamotu*
I have sent the code again to your registered mobile number, so please check and let us know once you have received it.
3/13/25, 6:51 PM – Suryaimport: Okay
3/13/25, 6:51 PM – Suryaimport: No code received
3/13/25, 6:53 PM – Suryaimport: No code recieved
3/13/25, 6:53 PM – Suryaimport: Try another method
3/13/25, 6:53 PM – GoDaddy: *Nallamotu*
Could you please provide me with the mobile number you are looking for regarding the code?
3/13/25, 6:53 PM – Suryaimport: +91-7478089895 +1(206)261-7483 +977-9841713716 +977-9860256292
3/13/25, 6:54 PM – GoDaddy: *Nallamotu*
I have sent you the one-time code to your registered email address, so please check your email and provide me with the code.
3/13/25, 6:54 PM – Suryaimport: Okay
3/13/25, 6:56 PM – Suryaimport: Not received
3/13/25, 6:56 PM – Suryaimport: In mail
3/13/25, 6:58 PM – Suryaimport: IMG-20250313-WA0009.jpg (file attached)
3/13/25, 6:58 PM – Suryaimport: Please send code to this email or no:+91-7478089895 +1(206)261-7483 +977-9841713716 +977-9860256292 or rajbhaumik@gmail.com
3/13/25, 6:58 PM – Suryaimport: Please solve this and do fast!
3/13/25, 7:00 PM – GoDaddy: *Nallamotu*
I’m sorry, but we won’t be able to send the one-time code to another email address. We can only provide the one-time code to the email address associated with your GoDaddy account. Please provide me with the one-time code that I sent to the registered email address you mentioned in this chat. Thank you!
3/13/25, 7:00 PM – Suryaimport: Okay
3/13/25, 7:00 PM – Suryaimport: The email I send u is the registered email address
3/13/25, 7:01 PM – Suryaimport: rajbhaumik@gmail.com this is registered email address and my address
3/13/25, 7:01 PM – Suryaimport: 298815
3/13/25, 7:01 PM – GoDaddy: *Nallamotu*
Please check now; I just sent you the one-time code again. Could you please provide me with that code to validate your account?
3/13/25, 7:01 PM – Suryaimport: Okay
3/13/25, 7:02 PM – Suryaimport: 298815
3/13/25, 7:02 PM – GoDaddy: *Nallamotu*
Thank you for sharing the one-time code. Please allow me a moment to check on your refund status.
3/13/25, 7:02 PM – Suryaimport: Okay
3/13/25, 7:05 PM – GoDaddy: *Nallamotu*
Thank you for your patience. I have checked your account and confirmed that the refund was processed on 03/05/2025.
It typically takes 5-7 business days for the refund to be credited back to your original payment method. Since it has been 6 business days, please allow one more day for the refund to appear in your account.
3/13/25, 7:06 PM – Suryaimport: Okay
3/13/25, 7:07 PM – GoDaddy: *Nallamotu*
Thank you for your understanding. Is there anything else I can assist you with at this time? Additionally, would you like information on how to purchase any new domains?
3/13/25, 7:08 PM – Suryaimport: That’s all
3/13/25, 7:11 PM – GoDaddy: *Nallamotu*
May I know if you would like to explore any alternative domains that are currently offered by GoDaddy?
3/17/25, 12:16 AM – Suryaimport: Hello
3/17/25, 12:16 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/17/25, 12:16 AM – Suryaimport: Yes
3/17/25, 12:16 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/17/25, 12:16 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
3/17/25, 12:16 AM – Suryaimport: Customer support agent
3/17/25, 12:17 AM – GoDaddy: *AI Assistant*
I can help with a lot of GoDaddy-related questions. What do you need assistance with today?
3/17/25, 12:17 AM – Suryaimport: How to do SEO
3/17/25, 12:17 AM – GoDaddy: *AI Assistant*
To start with SEO, first ensure your website has unique and relevant content. Then, research keywords that your audience uses and incorporate them into your site’s content and meta tags. Want more tips?
3/17/25, 12:17 AM – Suryaimport: Yes
3/17/25, 12:17 AM – GoDaddy: *AI Assistant*
Great! Next, make your website mobile-friendly and ensure it loads quickly. Also, create quality content regularly to attract and engage visitors. Lastly, build backlinks from reputable sites. How’s that for a start?
3/17/25, 12:19 AM – Suryaimport: Good
3/17/25, 12:19 AM – GoDaddy: *AI Assistant*
I’m glad you think so! If you have any more questions, whether it’s about SEO or anything else GoDaddy-related, feel free to ask.
3/17/25, 12:19 AM – Suryaimport: Seo
3/17/25, 12:19 AM – GoDaddy: *AI Assistant*
For advanced SEO, focus on optimizing user experience, use structured data to help search engines understand your content, and regularly audit your site for improvements. Need help with a specific SEO tool or feature?
3/17/25, 12:20 AM – Suryaimport: Okay
3/17/25, 12:20 AM – GoDaddy: *AI Assistant*
If you’ve got more questions, whether about SEO or any other GoDaddy services, just let me know. I’m here to help!
3/17/25, 12:22 AM – Suryaimport: Seo for my site
3/17/25, 12:22 AM – GoDaddy: *AI Assistant*
To optimize SEO for your site, start by analyzing your website’s current SEO performance with GoDaddy’s SEO tools or Google Analytics. Identify areas for improvement, such as keyword optimization, content quality, and site speed. Need guidance on using GoDaddy’s SEO tools?
3/17/25, 12:22 AM – Suryaimport: Yes
3/17/25, 12:22 AM – GoDaddy: *AI Assistant*
To use GoDaddy’s SEO tools, log in to your GoDaddy account, go to your product page, and select your website. Look for the “Marketing” section, then click on “SEO.” Ready for the next step?
3/17/25, 12:23 AM – Suryaimport: Yes
3/17/25, 12:23 AM – GoDaddy: *AI Assistant*
Next, follow the prompts to add your business details and keywords. The tool will suggest improvements for your site. Implement these suggestions to enhance your site’s SEO. Need help with a specific suggestion?
3/17/25, 12:23 AM – Suryaimport: Okay
3/17/25, 12:23 AM – GoDaddy: *AI Assistant*
If you have any specific questions about the SEO suggestions or need further assistance, feel free to ask. I’m here to help you make the most of your GoDaddy SEO tools!
3/17/25, 12:41 PM – GoDaddy: Hello Raj, Customer #Sorry i have to hide godaddy customer id to save our site from hacking., you’ve got GoDaddy products that expire in 10 days. To avoid losing your products, make sure to renew them soon.
3/17/25, 12:42 PM – Suryaimport: Ok
3/17/25, 12:42 PM – GoDaddy: *Assistant*
Welcome to GoDaddy on WhatsApp! Would you like to connect with a GoDaddy guide? Please reply with “yes” or “no”.
3/17/25, 5:51 PM – Suryaimport: Hello
3/17/25, 5:51 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/17/25, 5:51 PM – Suryaimport: Yes
3/17/25, 5:51 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/17/25, 5:52 PM – Suryaimport: Customer support agent
3/17/25, 5:52 PM – GoDaddy: *AI Assistant*
Hello! I’m an AI assistant here to help with GoDaddy products and services. How can I assist you today?
3/17/25, 5:52 PM – Suryaimport: Hello
3/17/25, 5:52 PM – GoDaddy: *AI Assistant*
I see you’d like to speak with a customer support agent. May I know what issue or question you need help with so I can transfer you to the right team?
3/17/25, 5:52 PM – GoDaddy: *AI Assistant*
Hello! How can I assist you with your GoDaddy products or services today?
3/17/25, 5:52 PM – Suryaimport: When will I get my refund ?
3/17/25, 5:52 PM – GoDaddy: *AI Assistant*
I’m transferring you to a human for assistance with your refund query.
3/17/25, 5:52 PM – Suryaimport: IMG-20250312-WA0000.jpg (file attached)
3/17/25, 5:53 PM – Suryaimport: IMG-20250312-WA0000.jpg (file attached)
3/17/25, 5:53 PM – Suryaimport: I was supposed to get rent for 1600 +2800 for suryaimport.jp and suryaimport.au domains name refund, please let me know it’s update and when will I get it?
3/17/25, 5:55 PM – GoDaddy: *Joshna Maturi*
Hi there, Hope you are doing well. How may I help you today?
3/17/25, 5:55 PM – Suryaimport: I was supposed to get rent for 1600 +2800 for suryaimport.jp and suryaimport.au domains name refund, please let me know it’s update and when will I get it?
3/17/25, 5:55 PM – Suryaimport: Refund
3/17/25, 5:56 PM – GoDaddy: *Joshna Maturi*
Before we proceed further, could you please provide your customer ID and 4 digit pin ?
3/17/25, 5:56 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/17/25, 6:01 PM – GoDaddy: *Joshna Maturi*
Thank you for the validation.
Could you plrease share the order id please?
3/17/25, 6:01 PM – Suryaimport: Sure
3/17/25, 6:02 PM – Suryaimport: IMG-20250313-WA0007.jpg (file attached)
3/17/25, 6:02 PM – Suryaimport: IMG-20250313-WA0008.jpg (file attached)
3/17/25, 6:02 PM – GoDaddy: *Joshna Maturi*
Please help me with the order ids?
3/17/25, 6:03 PM – Suryaimport: Sure
3/17/25, 6:03 PM – Suryaimport: IMG-20250313-WA0007.jpg (file attached)
3/17/25, 6:03 PM – Suryaimport: IMG-20250313-WA0008.jpg (file attached)
3/17/25, 6:04 PM – GoDaddy: *Joshna Maturi*
Could you please share the order ids in the chat ?
3/17/25, 6:05 PM – Suryaimport: Order ids
3/17/25, 6:05 PM – Suryaimport: No
3/17/25, 6:05 PM – Suryaimport: Only order no
3/17/25, 6:05 PM – Suryaimport: Where to get order ids?
3/17/25, 6:07 PM – GoDaddy: *Joshna Maturi*
Thank you for sharing the screenshot !
3/17/25, 6:07 PM – GoDaddy: *Joshna Maturi*
May I know when you have raised the refund ?
3/17/25, 6:08 PM – Suryaimport: Very long time ago
3/17/25, 6:08 PM – Suryaimport: They told will be refunded 5-7 days
3/17/25, 6:10 PM – GoDaddy: *Joshna Maturi*
Could you please allow me 2-3 minutes let me check 1
3/17/25, 6:11 PM – Suryaimport: Okay
3/17/25, 6:17 PM – GoDaddy: *Joshna Maturi*
Thank you for staying connected!
I have checked, and the refunds have been initiated from our end for the following orders:
– Order #: 3613315811R
Order Date: 03/05/2025 2:31 AM
– Order #: 3614275072R
Order Date: 03/05/2025 2:33 AM
I kindly request that you check with your bank regarding the status of these refunds.
3/17/25, 6:17 PM – Suryaimport: Refund already done?
3/17/25, 6:17 PM – Suryaimport: Already refunded?
3/17/25, 6:18 PM – Suryaimport: It’s not arrived in my account yet!
3/17/25, 6:18 PM – GoDaddy: *Joshna Maturi*
Yes,from our end we have process the refund, please check with your bank end !
3/17/25, 6:18 PM – Suryaimport: Not recieved till now!
3/17/25, 6:19 PM – GoDaddy: *Joshna Maturi*
Please check with your bank regarding this matter.
3/17/25, 6:19 PM – Suryaimport: Or it has been refunded to GoDaddy store?
3/17/25, 6:19 PM – Suryaimport: Check once?
3/17/25, 6:20 PM – Suryaimport: GoDaddy store if refunded?
3/17/25, 6:23 PM – GoDaddy: *Joshna Maturi*
Please access the above link and check and do let us know !
3/17/25, 6:29 PM – Suryaimport: Can you refund to store credit?
3/17/25, 6:29 PM – Suryaimport: If possible?
3/17/25, 6:31 PM – GoDaddy: *Joshna Maturi*
Once the refund has been initiated, we are unable to make any changes to that process. Since our team has already raised and processed the refund on our end, I kindly request that you follow up with your bank for further assistance. Thank you for your understanding!
3/18/25, 11:39 AM – Suryaimport: IMG-20250318-WA0006.jpg (file attached)
3/18/25, 11:39 AM – Suryaimport: IMG-20250318-WA0001.jpg (file attached)
3/18/25, 11:39 AM – Suryaimport: IMG-20250318-WA0003.jpg (file attached)
3/18/25, 11:39 AM – GoDaddy: *WA Assistant*
Sorry, I could not find anything for that
3/18/25, 11:39 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/20/25, 9:19 PM – Suryaimport: Hello
3/20/25, 9:20 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/20/25, 9:20 PM – Suryaimport: Yes
3/20/25, 9:20 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/20/25, 9:20 PM – Suryaimport: Customer support agent
3/20/25, 9:20 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant here at GoDaddy. How can I help you today?
3/20/25, 9:20 PM – Suryaimport: Customer support agent
3/20/25, 9:20 PM – GoDaddy: *AI Assistant*
Transferring you to a human for assistance.
3/20/25, 9:22 PM – Suryaimport: Need 7 emails: order@suryaimport.uk,order@suryaimport.ca,raj@thespaceview.com,order@suryaimport.org
,order@suryaimport.de
order@suryaimport.cn
order@suryaimport.jp
3/20/25, 9:24 PM – Suryaimport: Customer support agent
3/20/25, 9:48 PM – GoDaddy: *venkatesh4029*
Hi there, I hope you are doing great. How may I help you today?
3/20/25, 9:49 PM – Suryaimport: I’m good
3/20/25, 9:49 PM – Suryaimport: Need 7 emails: order@suryaimport.uk,order@suryaimport.ca,raj@thespaceview.com,order@suryaimport.org
,order@suryaimport.de
order@suryaimport.cn
order@suryaimport.jp
3/20/25, 9:49 PM – Suryaimport: Is it possible?
3/20/25, 9:50 PM – Suryaimport: Different domain names!
3/20/25, 9:54 PM – Suryaimport: Hello
3/20/25, 9:54 PM – GoDaddy: *venkatesh4029*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number and 4-digit support pin in the form below:
3/20/25, 9:54 PM – Suryaimport: Okay
3/20/25, 9:54 PM – GoDaddy: *venkatesh4029*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=TWVLNUNVaXlDUDp2YS53aGF0c2FwcC1ndw==
3/20/25, 9:55 PM – GoDaddy: The following Secure Form has been submitted: PIN and Customer Number
3/20/25, 9:56 PM – GoDaddy: *venkatesh4029*
Thank you for the validation.
3/20/25, 9:56 PM – Suryaimport: Okay
3/20/25, 9:58 PM – Suryaimport: Need 7 emails: order@suryaimport.uk,order@suryaimport.ca,raj@thespaceview.com,order@suryaimport.org
,order@suryaimport.de
order@suryaimport.cn
order@suryaimport.jp
3/20/25, 10:01 PM – Suryaimport: Can we do it?
3/20/25, 10:02 PM – Suryaimport: All the domain names are mine registered
3/20/25, 10:01 PM – GoDaddy: *venkatesh4029*
May I know how much storage are you looking for?
3/20/25, 10:02 PM – Suryaimport: 7 emails
3/20/25, 10:02 PM – Suryaimport: Minimum space
3/20/25, 10:02 PM – GoDaddy: *venkatesh4029*
10 GB or 30 GB ?
3/20/25, 10:03 PM – Suryaimport: 10
3/20/25, 10:06 PM – GoDaddy: *venkatesh4029*
I had added it your cart, please check with it and make the payment.
3/20/25, 10:06 PM – Suryaimport: Can I buy 7 mailbox and name it differently with different domain?
3/20/25, 10:08 PM – Suryaimport: After buying emails, can I name it differently?
3/20/25, 10:08 PM – GoDaddy: *venkatesh4029*
Yes, you can create 7 mails with 7 domains.
3/20/25, 10:08 PM – Suryaimport: .uk.ca.org
3/20/25, 10:08 PM – Suryaimport: All differently I can right?
3/20/25, 10:08 PM – GoDaddy: *venkatesh4029*
Yes, you can add different domains.
3/20/25, 10:08 PM – Suryaimport: Ok
3/20/25, 10:08 PM – Suryaimport: Thank you
3/20/25, 10:08 PM – Suryaimport: That’s all
3/20/25, 10:09 PM – Suryaimport: Bye
3/20/25, 10:12 PM – GoDaddy: *venkatesh4029*
Are you done with the payment?
3/20/25, 10:12 PM – Suryaimport: After 6 days
3/20/25, 10:13 PM – GoDaddy: *venkatesh4029*
Okay. I hope we had helped you with your all queries.
3/20/25, 10:13 PM – Suryaimport: Yes
3/20/25, 10:15 PM – GoDaddy: *venkatesh4029*
It was my pleasure assisting you with the email queries .Thank you for being a valued GoDaddy customer, as such we’d appreciate your feedback. Post this conversation, you’ll receive a short survey. Please rate us on a scale of 0-10, where 0 is the least 10 is the best.
3/20/25, 10:15 PM – Suryaimport: 10
3/20/25, 10:15 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
3/20/25, 10:15 PM – GoDaddy: Please provide your feedback on this 4 question survey.
3/20/25, 10:15 PM – GoDaddy: Were we able to resolve the reason for your chat? (Yes/No)
3/20/25, 10:15 PM – Suryaimport: Yes
3/20/25, 10:15 PM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
3/20/25, 10:15 PM – Suryaimport: Okay
3/20/25, 10:15 PM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
3/20/25, 10:15 PM – GoDaddy: Sorry I didn’t get that.
3/20/25, 10:15 PM – Suryaimport: 10
3/20/25, 10:15 PM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best. (0-10)
3/20/25, 10:15 PM – Suryaimport: 10
3/20/25, 10:15 PM – GoDaddy: Thank you for chatting with us.
3/26/25, 12:04 PM – Suryaimport: Hwllo
3/26/25, 12:04 PM – Suryaimport: Hello
3/26/25, 12:04 PM – GoDaddy: *Assistant*
Welcome to GoDaddy on WhatsApp! Would you like to connect with a GoDaddy guide? Please reply with “yes” or “no”.
3/26/25, 12:04 PM – GoDaddy: *Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
3/26/25, 12:04 PM – Suryaimport: Yea
3/26/25, 12:04 PM – GoDaddy: *Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
3/26/25, 12:04 PM – Suryaimport: Customer support agent
3/26/25, 12:04 PM – GoDaddy: *Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
3/26/25, 12:05 PM – Suryaimport: Yes
3/26/25, 12:05 PM – GoDaddy: *Assistant*
We’ll connect you with one of our GoDaddy Guides as soon as possible. For a faster resolution, please tell us how we can help you today.
3/26/25, 12:05 PM – Suryaimport: Customer support agent
3/26/25, 12:05 PM – GoDaddy: *Jakkula R.*
Greeting of the day from GoDaddy, Hi there, Hope you are doing well, How may I help you today?
3/26/25, 12:06 PM – Suryaimport: I just bought new web hosting delux
3/26/25, 12:08 PM – GoDaddy: *Jakkula R.*
May I know you have purchased deluxe plan am I right ?
3/26/25, 12:08 PM – Suryaimport: Please transfer all these websites to new server: www.suryaimport.us
www.suryaimport.uk
www.suryaimport.ca
www.suryaimport.de
www.suryaimport.cn
www.suryaimport.in
3/26/25, 12:08 PM – Suryaimport: These all transfer to new deluxe hosting account
3/26/25, 12:08 PM – Suryaimport: Yes just now I have bought deluxe plan for 3 years
3/26/25, 12:09 PM – GoDaddy: *Jakkula R.*
Can you please help me with the 6-digit code sent to your email address?
3/26/25, 12:09 PM – Suryaimport: Ok
3/26/25, 12:10 PM – Suryaimport: 590347
3/26/25, 12:14 PM – GoDaddy: *Jakkula R.*
Migrating multiple websites to a new GoDaddy Deluxe hosting account please kindly follow the below steps
1 Backup Your Websites:
Ensure you have backups of all the websites you plan to migrate. This includes the website files, databases, and any configuration settings.
2 Access Your New Deluxe Hosting Account:
Log in to your GoDaddy account and access the Deluxe hosting account where you want to migrate your websites.
3 Upload Website Files:
Use an FTP client to upload your website files to the new hosting account. You can access the FTP details in your hosting dashboard.
4Import Databases:
For websites using databases (like WordPress), you’ll need to create new databases in your Deluxe hosting account and import your existing databases into them.
5 Update Configuration Files:
Update any configuration files (such as wp-config.php for WordPress) to ensure they point to the new database details.
6 Point Your Domains:
Update the DNS settings for each domain to point to the new hosting account. This usually involves updating the A record to the new server’s IP address.
7 Test Your Websites:
Once everything is uploaded and configured, test each website to ensure they are functioning correctly.
8 Final Adjustments:
Make any necessary adjustments based on your testing, such as fixing broken links or images.
3/26/25, 12:15 PM – Suryaimport: Can u do this for me please
3/26/25, 12:17 PM – GoDaddy: *Jakkula R.*
We really sorry we are only help me with the steps please do it from your end .
3/26/25, 12:17 PM – Suryaimport: Okay
3/26/25, 12:17 PM – GoDaddy: *Jakkula R.*
If you have facing with any challenges please do let us know.
3/26/25, 12:19 PM – Suryaimport: Okay
3/26/25, 12:21 PM – GoDaddy: *Jakkula R.*
Thank you for understanding.
3/26/25, 12:41 PM – Suryaimport: Hello
3/26/25, 12:41 PM – Suryaimport: Just migrated site
3/26/25, 12:41 PM – Suryaimport: How to rename site which is migrated?
3/26/25, 12:42 PM – Suryaimport: How to transfer all site from old hosting to new hosting?
3/26/25, 12:42 PM – Suryaimport: Please guide me
3/26/25, 12:46 PM – Suryaimport: Hello
3/26/25, 12:46 PM – Suryaimport: Customer support agent
3/26/25, 12:47 PM – GoDaddy: *Kukkala k*
Hi there, we appreciate your time and patience.I would be happy to help you further. Please let us know if you are facing any issues.
3/26/25, 12:48 PM – Suryaimport: Yes just migrated site
3/26/25, 12:48 PM – Suryaimport: How to delete old hosting account and transfer all sites to new hosting?
3/26/25, 12:49 PM – Suryaimport: How to rename this website!
3/26/25, 12:49 PM – Suryaimport: IMG-20250326-WA0001.jpg (file attached)
3/26/25, 12:50 PM – Suryaimport: Chv .web to new site name
3/26/25, 12:51 PM – GoDaddy: *Kukkala k*
Let me check and help you with the same
3/26/25, 12:51 PM – GoDaddy: *Kukkala k*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number?
3/26/25, 12:52 PM – Suryaimport: 26922964 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/26/25, 12:54 PM – GoDaddy: *Kukkala k*
Can you please help us with the valid pin ?
3/26/25, 12:54 PM – Suryaimport: sorry i have to hide pin or password to protect my site from hacking or misuse.
3/26/25, 12:56 PM – GoDaddy: *Kukkala k*
We have sent you the OTP to you’re GoDaddy registered email id to validate you’re account for the better look please help us with the code ?
3/26/25, 12:56 PM – GoDaddy: *Kukkala k*
\
3/26/25, 12:59 PM – Suryaimport: Not received
3/26/25, 1:01 PM – GoDaddy: *Kukkala k*
We have sent it for the text please do check and do let us know
3/26/25, 1:01 PM – Suryaimport: Nothing recieved
3/26/25, 1:04 PM – Suryaimport: ?
3/26/25, 1:04 PM – GoDaddy: *Kukkala k*
Login in to your GoDaddy account. On top right side you can see your name click on it, then click on account settings. You can see login pin option click on that. Just scroll down you can find support pin and Customer number.
3/26/25, 1:05 PM – Suryaimport: Okay
3/26/25, 1:05 PM – GoDaddy: *Kukkala k*
Please do check and do let us know
3/26/25, 1:05 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/26/25, 1:08 PM – GoDaddy: *Kukkala k*
Thank you for validation. Could you please allow 2-3 minutes to review your account.
3/26/25, 1:08 PM – Suryaimport: Yes
3/26/25, 1:10 PM – GoDaddy: *Kukkala k*
cgv.4b5.mytemp.website
As I see that you have the web hosting deluxe and May I know do you need to remove it and migrate it ?
3/26/25, 1:10 PM – Suryaimport: I want to rename it to suryaimport.in
3/26/25, 1:10 PM – Suryaimport: That website name.
3/26/25, 1:13 PM – GoDaddy: *Kukkala k*
As you need to change the domain name as primary in you’re hosting right ?
3/26/25, 1:13 PM – Suryaimport: Yes
3/26/25, 1:13 PM – Suryaimport: I want to rename it to suryaimport.in
3/26/25, 1:14 PM – Suryaimport: www.suryaimport.in
3/26/25, 1:18 PM – Suryaimport: And delete the other one in deluxe hosting
3/26/25, 1:18 PM – Suryaimport: Other one website is not ready so delete it
3/26/25, 1:18 PM – GoDaddy: *Kukkala k*
suryaimport.in
As if you want to change the primary domain then May I know have you taken the backup ?
3/26/25, 1:18 PM – Suryaimport: Yes 3/26/25, 1:23 PM – Suryai
3/26/25, 1:25 PM – GoDaddy: *Kukkala k*
We totally understand and appreciate your patience. We will consider your words strongly and will come up with the best version of support by improvising our defaults. Can you please allow me 3-5 minutes to evaluate in order to replicate your account?
3/26/25, 1:29 PM – Suryaimport: Ok
3/26/25, 1:34 PM – GoDaddy: *Kukkala k*
Can you please go through the above link and follow the steps and remove the domain name and do let us know
3/26/25, 1:36 PM – Suryaimport: Ok
3/26/25, 1:36 PM – Suryaimport: How to edit the domain name!
3/26/25, 1:36 PM – Suryaimport: The migrated aite can u rename it to suryaimport.in?
3/26/25, 1:37 PM – GoDaddy: *Kukkala k*
As it can not be renamed but it can be removed please follow the steps and do let us know
3/26/25, 1:40 PM – Suryaimport: Ok
3/26/25, 1:46 PM – GoDaddy: *Kukkala k*
Yes please once done do let us know
3/26/25, 1:46 PM – Suryaimport: Hello
3/26/25, 1:46 PM – Suryaimport: Removed then I can again add right?
3/26/25, 1:46 PM – Suryaimport: After removing website, or it will be deleted permanently?
3/26/25, 1:47 PM – GoDaddy: *Kukkala k*
Yes you’re right you can create the domain as well and May I know how will you protec t you’re website ?
3/26/25, 1:47 PM – Suryaimport: No
3/26/25, 1:47 PM – GoDaddy: *Kukkala k*
As I was going through your account, I have noticed that you don’t have a security on your website . May I know how do you protect your website from malware attacks over internet ?
3/26/25, 1:48 PM – Suryaimport: Please can u do it for m
3/26/25, 1:48 PM – Suryaimport: E?
3/26/25, 1:48 PM – Suryaimport: I want to remove all websites from web hosting delux
3/26/25, 1:48 PM – Suryaimport: Old one
3/26/25, 1:49 PM – Suryaimport: And migrate to new one since old one is expiring today
3/26/25, 1:49 PM – Suryaimport: Can u do that?
3/26/25, 1:50 PM – GoDaddy: *Kukkala k*
As you can take the complete backup manually make it delte it and upload it and If you need the migration from our team then we will help you with the content migration as well
3/26/25, 1:50 PM – Suryaimport: yes please migrate all I already have back up for all sites
3/26/25, 1:51 PM – Suryaimport: delete everythingold one
3/26/25, 1:51 PM – Suryaimport: and migrate to new one
3/26/25, 1:51 PM – Suryaimport: old deluxe hosting expiring today
3/26/25, 1:51 PM – GoDaddy: *Kukkala k*
May I know for how many website do you need to migrate in you’re new hosting plan?
3/26/25, 1:51 PM – GoDaddy: *Kukkala k*
May I know for how many website do you need to migrate in you’re new hosting plan?
3/26/25, 1:52 PM – Suryaimport: 7
3/26/25, 1:55 PM – GoDaddy: *Kukkala k*
I request you to please do understand that as if you make it manually then you will takethe complete backup and make it uploading in deluxe but as if our team need to migrate it then you need to purchase the 7 content migratiosn May I know do you need to purchase it ?
3/26/25, 1:56 PM – Suryaimport: what is that?
3/26/25, 1:56 PM – Suryaimport: i don’t want to purchase anything
3/26/25, 1:57 PM – Suryaimport: please do the migration fast
3/26/25, 1:58 PM – GoDaddy: *Kukkala k*
Yes as if you can migrate it then please migrate it manually and do let us know
3/26/25, 1:58 PM – Suryaimport: how to do that tell me
3/26/25, 1:59 PM – Suryaimport: first delete all domains from old deluxe hosting
3/26/25, 2:00 PM – Suryaimport: Can I reset it?
3/26/25, 2:00 PM – Suryaimport: New deluxe hosting?
3/26/25, 2:00 PM – Suryaimport: And start from beginning?
3/26/25, 2:00 PM – GoDaddy: *Kukkala k*
To remove a domain from GoDaddy’s Web Hosting (cPanel) plan, log into your GoDaddy account, navigate to Web Hosting, select “Manage” for your plan, then go to cPanel Admin, Domains, and finally select “Remove Domain” and confirm and you can do it as well ?
3/26/25, 2:01 PM – Suryaimport: Reset can I do it?
3/26/25, 2:01 PM – Suryaimport: Nd start from beginning?
3/26/25, 2:02 PM – GoDaddy: *Kukkala k*
As if you can reset you can make it and do let us know as well Please let us know if you are facing any issues.
3/26/25, 2:03 PM – Suryaimport: Ok
3/26/25, 2:04 PM – GoDaddy: *Kukkala k*
Yes please do check and do let us know ?
3/26/25, 2:04 PM – Suryaimport: ok
3/26/25, 2:04 PM – GoDaddy: *Kukkala k*
Please let us know if you are facing any issues.
3/26/25, 2:14 PM – Suryaimport: Please provide SSL for the two sites of new deluxe hosting plan
3/26/25, 2:14 PM – Suryaimport: Suryaimport.in
3/26/25, 2:14 PM – Suryaimport: And suryaimport.us
3/26/25, 2:17 PM – Suryaimport: Hello
3/26/25, 2:23 PM – Suryaimport: Hello
3/26/25, 2:24 PM – GoDaddy: *Thangirala S.*
Hi there!
As you have got connected again I am your new guide I will be assisting you further, please allow me a moment to go through this conversation.
3/26/25, 2:24 PM – Suryaimport: Okay
3/26/25, 2:24 PM – Suryaimport: I want to migrate all sites from old hosting to new hoating
3/26/25, 2:25 PM – Suryaimport: Hosting
3/26/25, 2:26 PM – GoDaddy: *Thangirala S.*
Sure, may I know have you purchased the new hosting plan? and do the old hosting is with GoDaddy or other provider?
3/26/25, 2:26 PM – Suryaimport: GoDaddy yes bought deluxe hosting new today
3/26/25, 2:27 PM – GoDaddy: *Thangirala S.*
Let me validate your account to check with the hosting and guide you further
3/26/25, 2:27 PM – Suryaimport: Okay
3/26/25, 2:27 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/26/25, 2:28 PM – GoDaddy: *Thangirala S.*
Could you please check the one-time code that was sent to your registered email address or mobile number by our automated system? This will help us validate your account and assist you further.
3/26/25, 2:28 PM – Suryaimport: 118505
3/26/25, 2:30 PM – GoDaddy: *Thangirala S.*
Thank you so much for validating me into your account.
3/26/25, 2:39 PM – Suryaimport: Ok
3/26/25, 2:42 PM – Suryaimport: Hello are you there?
3/26/25, 2:42 PM – GoDaddy: *Thangirala S.*
Im connected, check with the recent purchase.
3/26/25, 2:43 PM – Suryaimport: I want to migrate all sites from old delux hosting to new hosting
3/26/25, 2:43 PM – Suryaimport: Old hosting expiring today
3/26/25, 2:43 PM – Suryaimport: What is solution?
3/26/25, 2:44 PM – Suryaimport: Delete old hosting ac?
3/26/25, 2:45 PM – GoDaddy: *Thangirala S.*
May I know how many website plans are you looking to migrate from deluxe old plan to the new plan
3/26/25, 2:45 PM – Suryaimport: 7
3/26/25, 2:45 PM – Suryaimport: No 5
3/26/25, 2:45 PM – Suryaimport: 2 site I already created already
3/26/25, 2:46 PM – Suryaimport: So 5
3/26/25, 2:50 PM – GoDaddy: *Thangirala S.*
We totally understand and appreciate your patience. We will consider your words strongly and will come up with the best version of support by improvising our defaults. Can you please allow me 3-5 minutes to evaluate in order to replicate your account?
3/26/25, 2:51 PM – Suryaimport: Okay
3/26/25, 2:56 PM – GoDaddy: *Thangirala S.*
Thanks for staying connected!
If you are looking for website migration for 5 domains, you can either manually export data from the old plan and import to the new plan or you can go with the Content migration paid service.
3/26/25, 2:56 PM – GoDaddy: *Thangirala S.*
Please let us know your choice, I will help you with the same.
3/26/25, 2:56 PM – Suryaimport: Manually
3/26/25, 3:00 PM – Suryaimport: Manually
3/26/25, 3:00 PM – GoDaddy: *Thangirala S.*
Please access the above shared link to guide you how to transfer the content using FTP.
3/26/25, 3:01 PM – GoDaddy: *Thangirala S.*
Sure, please access the link and it will guide you how to manually transfer the content.
3/26/25, 3:02 PM – Suryaimport: Okay
3/26/25, 3:04 PM – GoDaddy: *Thangirala S.*
Please access the above shared link to Export a MySQL database in Web Hosting (cPanel)
3/26/25, 3:08 PM – Suryaimport: Ok
3/26/25, 3:08 PM – Suryaimport: Why about sites in old hosting plan?
3/26/25, 3:09 PM – Suryaimport: Delete them all?
3/26/25, 3:10 PM – Suryaimport: Hello
3/26/25, 3:11 PM – Suryaimport: Can u delete all sites in old hosting which expiring today
3/26/25, 3:11 PM – GoDaddy: *Thangirala S.*
Yes, once you have succesfull migrated, you can delete it in the old plan.
3/26/25, 3:11 PM – Suryaimport: I don’t to migrate create all from beginning scratch.
3/26/25, 3:11 PM – Suryaimport: How to delete all sites in old plan?
3/26/25, 3:12 PM – Suryaimport: I already migrated
3/26/25, 3:12 PM – Suryaimport: Plz tell me how to delete all in the old plan?
3/26/25, 3:16 PM – GoDaddy: *Thangirala S.*
Please access the above shared link to delete the database in cpanel.
please check and let us know!.
3/26/25, 3:17 PM – Suryaimport: Delete database,but I want to delete sites!
3/26/25, 3:19 PM – Suryaimport: I want to delete sites and hosting from old plan.
3/26/25, 3:19 PM – Suryaimport: Not only database but all sites and hosting.
3/26/25, 3:19 PM – GoDaddy: *Thangirala S.*
Sure, you can remove the IP address in the domain DNS of the old hosting and update it with the new hosting plan.
3/26/25, 3:20 PM – Suryaimport: How to do it?
3/26/25, 3:20 PM – Suryaimport: Please explain!
3/26/25, 3:21 PM – GoDaddy: *Thangirala S.*
If you are looking to delete the entire old hosting plan.
Please access the above shared link to delete the product.
3/26/25, 3:22 PM – Suryaimport: Ok
3/26/25, 3:22 PM – Suryaimport: My v webaitea won’t get deleted right since they have one year expiring date
3/26/25, 3:23 PM – Suryaimport: .is.in.ik.ca.cn these?
3/26/25, 3:24 PM – GoDaddy: *Thangirala S.*
I want to let you know that!
If you are deleting the old plan, your site with the old plan will not be available until unless you make it live again with the new plan.
3/26/25, 3:24 PM – Suryaimport: Yes ok
3/26/25, 3:24 PM – Suryaimport: But domain. Won’t be deleted right
3/26/25, 3:24 PM – Suryaimport: Since they have one year plan
3/26/25, 3:24 PM – Suryaimport: ?
3/26/25, 3:24 PM – Suryaimport: Right?
3/26/25, 3:24 PM – Suryaimport: Or domain will all get deleted?
3/26/25, 3:25 PM – Suryaimport: Eg:www.suryaimport.uk
3/26/25, 3:25 PM – Suryaimport: www.suryaimport.in
3/26/25, 3:25 PM – Suryaimport: www.suryaimport.us
3/26/25, 3:25 PM – Suryaimport: These?
3/26/25, 3:25 PM – Suryaimport: Total 5
3/26/25, 3:25 PM – Suryaimport: These will be active again right?
3/26/25, 3:26 PM – GoDaddy: *Thangirala S.*
No the domain will not be deleted, please make sure that you are only deleting the webhosting old plan only.
3/26/25, 3:26 PM – Suryaimport: Okay
3/26/25, 3:26 PM – Suryaimport: I’ll do it now
3/26/25, 3:27 PM – Suryaimport: Do I have to note ip address of sites or not necessary?
3/26/25, 3:27 PM – Suryaimport: To make them active again?
3/26/25, 3:27 PM – GoDaddy: *Thangirala S.*
If you are migrating the content of the website to the new plan, until unless you make the site live with the new plan, your site will not be working.
3/26/25, 3:27 PM – Suryaimport: Okay
3/26/25, 3:28 PM – Suryaimport: Do I have to note ip address of old plan?
3/26/25, 3:28 PM – GoDaddy: *Thangirala S.*
And now, you will need to update the IP address of the new hosting in the respective domains.
3/26/25, 3:28 PM – Suryaimport: Okay
3/26/25, 3:28 PM – GoDaddy: *Thangirala S.*
No, you don’t require old plan IP address.
3/26/25, 3:29 PM – Suryaimport: Ok so delete all ok
3/26/25, 3:29 PM – Suryaimport: And make new for all?
3/26/25, 3:30 PM – GoDaddy: *Thangirala S.*
Again I want to make sure that before deleting the old plan, please make sure, you are taking the backup of the content, otherwise the content can’t be driven back.
3/26/25, 3:30 PM – Suryaimport: Okay
3/26/25, 3:31 PM – GoDaddy: *Thangirala S.*
Thank you so much for your understanding and cooperation.
3/26/25, 3:31 PM – Suryaimport: 😊
3/26/25, 3:35 PM – GoDaddy: *Thangirala S.*
As I see you’re currently using our Deluxe Web Hosting plan, which is a fantastic choice for hosting multiple websites with ease. To enhance the security of your websites, I highly recommend considering our Website Security product.
3/26/25, 3:35 PM – GoDaddy: *Thangirala S.*
Website Security offers comprehensive protection that includes daily malware scans, an advanced web application firewall (WAF), and an automatic malware removal tool. These features safeguard your sites from cyber threats, ensuring your data and customer information remain secure.
3/26/25, 3:36 PM – GoDaddy: *Thangirala S.*
Moreover, with Website Security, you’ll receive continuous monitoring and a Content Delivery Network (CDN) that boosts your site’s speed and performance globally. This not only protects your sites but also enhances the user experience for your visitors.
Investing in Website Security is a proactive step to protect your online presence and maintain your site’s reputation.
Would you like more information on how to get started with Website Security?”
3/26/25, 3:41 PM – Suryaimport: Hello
3/26/25, 3:41 PM – Suryaimport: Please provide SSL for these sites
3/26/25, 3:41 PM – Suryaimport: www.siruimport.in
3/26/25, 3:41 PM – Suryaimport: www.suryaimport.us
3/26/25, 3:41 PM – Suryaimport: www.airyaimport.in
3/26/25, 3:43 PM – GoDaddy: *Thangirala S.*
May I know, are you referring to the Domain protection?
3/26/25, 3:43 PM – Suryaimport: Yea free asl for all sites for delux hosting plan
3/26/25, 3:43 PM – Suryaimport: Free ssl
3/26/25, 3:45 PM – GoDaddy: *Thangirala S.*
Sure!
Please access the above shared link to guide you how to run the auto SSL in your Hosting plan.
3/26/25, 3:46 PM – Suryaimport: Please can you do this from your side
3/26/25, 3:47 PM – Suryaimport: Last time GoDaddy auto install all ssl in sites!
3/26/25, 3:49 PM – GoDaddy: *Thangirala S.*
Sure,
Once you setup all the content in the hosting plan, we will help you run the auto SSL and also you can use the link shared above to understand how to run the autoSSL in the hosting plan.
3/26/25, 3:49 PM – Suryaimport: ok
3/26/25, 3:49 PM – GoDaddy: *Thangirala S.*
Thank you so much for your understanding and cooperation.
3/26/25, 3:52 PM – Suryaimport: Yes all done
3/26/25, 3:52 PM – Suryaimport: Please install SSL on all sites!
3/26/25, 3:55 PM – GoDaddy: *Thangirala S.*
We have run the auto ssl on your websites.
Please make sure you are adding the IP address in the respective domains. So that you will be able to see the site up and live.
3/26/25, 4:03 PM – Suryaimport: Yes what are the ip addresses?
3/26/25, 4:05 PM – Suryaimport: How to do that?
3/26/25, 4:05 PM – Suryaimport: Please you do it properly!
3/26/25, 4:09 PM – Suryaimport: Hello
3/26/25, 4:09 PM – Suryaimport: Can u do ip address adding from your side.
3/26/25, 4:10 PM – GoDaddy: *Jakkula R.*
Hello, now you are landed to another GoDaddy guide, please allow me 2-3 minutes to check the previous chat.
3/26/25, 4:11 PM – Suryaimport: Ok
3/26/25, 4:14 PM – GoDaddy: *Jakkula R.*
May I know are you looking to add IP address am I right ?
3/26/25, 4:14 PM – Suryaimport: yes and ssl also!
3/26/25, 4:15 PM – Suryaimport: add ip address and install ssl in all 7 sites!
3/26/25, 4:15 PM – Suryaimport: suryaimport.in
3/26/25, 4:15 PM – Suryaimport: suryaimport.us
3/26/25, 4:17 PM – GoDaddy: *Jakkula R.*
Thank you so much for the details and let me check, please allow me 3-5 minutes.
3/26/25, 4:17 PM – Suryaimport: Ok
3/26/25, 4:18 PM – Suryaimport: Suryaimport.de
3/26/25, 4:18 PM – Suryaimport: Suryaimport.uk
3/26/25, 4:18 PM – Suryaimport: Suryaimport.ca
3/26/25, 4:18 PM – Suryaimport: Suryaimport.cn
3/26/25, 4:19 PM – Suryaimport: Suryaimport.org
3/26/25, 4:19 PM – Suryaimport: 7 sites plz install ssl
3/26/25, 4:20 PM – GoDaddy: *Jakkula R.*
upon checking that we have already run auto sl your all website secure please check and let me know
3/26/25, 4:22 PM – Suryaimport: But it’s not working in laptop and mobile
3/26/25, 4:22 PM – GoDaddy: *Jakkula R.*
Could you please help me with the screenshot of the error you are getting?
3/26/25, 4:22 PM – Suryaimport: yes
3/26/25, 4:24 PM – Suryaimport: IMG-20250326-WA0002.jpg (file attached)
3/26/25, 4:25 PM – GoDaddy: *Jakkula R.*
Thank you so much for the details and let me check, please allow me 3-5 minutes.
3/26/25, 4:25 PM – Suryaimport: ok
3/26/25, 4:27 PM – GoDaddy: *Jakkula R.*
I see that in your domain DNS A record is parked please delete parked update hosting IP address
3/26/25, 4:28 PM – Suryaimport: How?
3/26/25, 4:28 PM – Suryaimport: Please do it for me!
3/26/25, 4:29 PM – GoDaddy: *Jakkula R.*
Thank you for the confirmation please allow a me 2 miniutes.
3/26/25, 4:33 PM – Suryaimport: Ok
3/26/25, 4:35 PM – GoDaddy: *Jakkula R.*
please access the above link update
A record
name :@
type :A
value :107.180.114.252
3/26/25, 4:35 PM – Suryaimport: Ok
3/26/25, 4:37 PM – Suryaimport: Done
3/26/25, 4:37 PM – GoDaddy: *Jakkula R.*
please wait let me check
3/26/25, 4:37 PM – Suryaimport: Please check ssl and other sites!
3/26/25, 4:38 PM – GoDaddy: *Jakkula R.*
DNS changes usually take 24 to 48 hours to fully start working. This period is called propagation, which is the projected length of time it takes for root name servers and cache records across the entire web to be updated with your website’s DNS information.
3/26/25, 4:39 PM – GoDaddy: *Jakkula R.*
I request you not to worry and trust me it will sorted after the propagation period ends
3/26/25, 4:39 PM – GoDaddy: *Jakkula R.*
I have covered everything which is need to be address for your quick help, kindly let me know if there is anything else I could help you with?
3/26/25, 4:39 PM – Suryaimport: Yes SSL installed already in this site suryaimport.in?
3/26/25, 4:39 PM – Suryaimport: Why it does not show
3/26/25, 4:40 PM – Suryaimport: It’s showing error when trying to open
3/26/25, 4:40 PM – GoDaddy: *Jakkula R.*
Tou just now update IP address you need please wait for 24-48 hours.
3/26/25, 4:40 PM – Suryaimport: Ok
3/26/25, 4:40 PM – Suryaimport: Suryaimport.us
3/26/25, 4:40 PM – Suryaimport: Plz check this site?
3/26/25, 4:43 PM – GoDaddy: *Jakkula R.*
Upon checking that same A record is parked please that record and update hosting ipo.
3/26/25, 4:43 PM – Suryaimport: How?
3/26/25, 4:44 PM – GoDaddy: *Jakkula R.*
please access the above link update
A record
name :@
type :A
value :107.180.114.252
3/26/25, 4:45 PM – Suryaimport: domain not found
3/26/25, 4:45 PM – Suryaimport: done
3/26/25, 4:46 PM – Suryaimport: what about ssl for this site?
3/26/25, 4:48 PM – Suryaimport: yes done
3/26/25, 4:48 PM – Suryaimport: what about ssl for this site?
3/26/25, 4:50 PM – GoDaddy: *Jakkula R.*
we have already run auto ssl just now update A record so please wait for 24-48 hours time it will site will be secure
3/26/25, 4:50 PM – Suryaimport: ok
3/26/25, 4:50 PM – Suryaimport: www.suryamport.org
3/26/25, 4:50 PM – Suryaimport: what about this site?
3/26/25, 4:53 PM – GoDaddy: *Jakkula R.*
May I know when did you update A record in domain DNS this domain www.suryamport.org
3/26/25, 4:55 PM – Suryaimport: no not done
3/26/25, 4:55 PM – Suryaimport: not updated till now for this site!
3/26/25, 4:57 PM – GoDaddy: *Jakkula R.*
I see that you Hosting IP address not pointed you have today only updated so it will takes 24-48 hours DNS changes usually take 24 to 48 hours to fully start working. This period is called propagation, which is the projected length of time it takes for root name servers and cache records across the entire web to be updated with your website’s DNS information.
3/26/25, 4:57 PM – Suryaimport: for suryaimport.org?
3/26/25, 4:58 PM – Suryaimport: i don’t think i have updated dns for this site?
3/26/25, 4:58 PM – GoDaddy: *Jakkula R.*
Yes this domain hosting IP address not pointed when did you updated ?
3/26/25, 4:59 PM – Suryaimport: not updated till now!
3/26/25, 4:59 PM – Suryaimport: please do it now!
3/26/25, 4:59 PM – GoDaddy: *Jakkula R.*
Please allow a moment
3/26/25, 4:59 PM – Suryaimport: ok
3/26/25, 5:01 PM – GoDaddy: *Jakkula R.*
please access the above link update and let me know
3/26/25, 5:01 PM – Suryaimport: what to update?
3/26/25, 5:01 PM – Suryaimport: link opened already
3/26/25, 5:02 PM – GoDaddy: *Jakkula R.*
name :@
type: A
value :107.180.114.252
TTL:1/2 HOUR
3/26/25, 5:03 PM – GoDaddy: *Jakkula R.*
P
3/26/25, 5:03 PM – GoDaddy: *Jakkula R.*
Please update above record and let me know
3/26/25, 5:03 PM – Suryaimport: yes done
3/26/25, 5:04 PM – Suryaimport: updated!
3/26/25, 5:04 PM – GoDaddy: *Jakkula R.*
DNS changes usually take 24 to 48 hours to fully start working. This period is called propagation, which is the projected length of time it takes for root name servers and cache records across the entire web to be updated with your website’s DNS information.
3/26/25, 5:04 PM – Suryaimport: what about ssl please check once!
3/26/25, 5:04 PM – Suryaimport: ?
3/26/25, 5:04 PM – GoDaddy: *Jakkula R.*
I request you not to worry and trust me it will sorted after the propagation period ends
3/26/25, 5:04 PM – Suryaimport: www.suryaimport.uk
3/26/25, 5:04 PM – Suryaimport: please check this site?
3/26/25, 5:05 PM – GoDaddy: *Jakkula R.*
this website working fine please check once
3/26/25, 5:06 PM – Suryaimport: IMG-20250326-WA0003.jpg (file attached)
3/26/25, 5:06 PM – Suryaimport: mozilla not working
3/26/25, 5:06 PM – Suryaimport: Microsoft edge working
3/26/25, 5:06 PM – GoDaddy: *Jakkula R.*
I am really sorry to see this. We would request to kindly clear once your browser history, cache, and cookies. Then try to access your website in a New Incognito Window/Private browser. I will stay connected on chat for your help. Kindly confirm with me if is it working or not.
3/26/25, 5:07 PM – Suryaimport: ok
3/26/25, 5:07 PM – Suryaimport: IMG-20250326-WA0004.jpg (file attached)
3/26/25, 5:07 PM – Suryaimport: not working
3/26/25, 5:07 PM – Suryaimport: in new incognito
3/26/25, 5:08 PM – Suryaimport: working fine in Microsoft edge
3/26/25, 5:08 PM – Suryaimport: but not in firefox
3/26/25, 5:09 PM – GoDaddy: *Jakkula R.*
I request you please once check incognito window and let me know
3/26/25, 5:11 PM – Suryaimport: IMG-20250326-WA0005.jpg (file attached)
3/26/25, 5:12 PM – Suryaimport: IMG-20250326-WA0006.jpg (file attached)
3/26/25, 5:12 PM – GoDaddy: *Jakkula R.*
I request you please once different device anddo let me know
3/26/25, 5:13 PM – Suryaimport: yes working fine
3/26/25, 5:13 PM – Suryaimport: please check this site
3/26/25, 5:13 PM – Suryaimport: www.suryaimport.cn
3/26/25, 5:13 PM – Suryaimport: ?
3/26/25, 5:14 PM – GoDaddy: *Jakkula R.*
https://suryaimport.cn/ yes this website also working fine and perfect.
3/26/25, 5:14 PM – Suryaimport: yes
3/26/25, 5:14 PM – GoDaddy: *Jakkula R.*
I have covered everything which is need to be address for your quick help, kindly let me know if there is anything else I could help you with?
3/26/25, 5:14 PM – Suryaimport: please check suryaimport.ca
3/26/25, 5:14 PM – Suryaimport: ?
3/26/25, 5:15 PM – Suryaimport: not working suryaimport.ca not working!
3/26/25, 5:15 PM – GoDaddy: *Jakkula R.* I see that this website working.
3/26/25, 5:17 PM – Suryaimport: IMG-20250326-WA0007.jpg (file attached)
3/26/25, 5:17 PM – Suryaimport: not working in microsofft edge
3/26/25, 5:18 PM – Suryaimport: ssl not installed, can you please install ssl?
3/26/25, 5:18 PM – GoDaddy: *Jakkula R.*
I request you to please understand that please try different device and let meknow
3/26/25, 5:18 PM – Suryaimport: ssl not installed?
3/26/25, 5:19 PM – Suryaimport: yes opening site
3/26/25, 5:19 PM – Suryaimport: but ssl not installed
3/26/25, 5:19 PM – Suryaimport: showing not secure site~!
3/26/25, 5:23 PM – GoDaddy: *Jakkula R.*
Thank you so much for the details and let me check, please allow me 3-5 minutes.
3/26/25, 5:23 PM – Suryaimport: Okay
3/26/25, 5:28 PM – GoDaddy: *Jakkula R.*
Thank you for your patience. Please wait for 3-5 minutes longer while I bring this issue up with my Team.
3/26/25, 5:28 PM – Suryaimport: Okay
3/26/25, 5:38 PM – Suryaimport: hello
3/26/25, 5:39 PM – GoDaddy: *Kukkala k*
Hi there, we appreciate your time and patience.I would be happy to help you further. Please let us know if you are facing any issues.
3/26/25, 5:41 PM – GoDaddy: *Kukkala k*
Just to confirm May I know which hosting plan do you have ?
3/26/25, 5:41 PM – Suryaimport: deluxe hosting
3/26/25, 5:43 PM – GoDaddy: *Kukkala k*
Do not worry let me check and help you further !
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number ?
3/26/25, 5:45 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
3/26/25, 5:45 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/26/25, 5:46 PM – GoDaddy: *Kukkala k*
Thank you for validation. Could you please allow 2-3 minutes to review your account.
3/26/25, 5:47 PM – GoDaddy: *Kukkala k*
suryaimport.ca is this the domain name ?
3/26/25, 5:48 PM – Suryaimport: yes
3/26/25, 5:53 PM – GoDaddy: *Kukkala k*
I request you to please do understand that as it will support the 10 websites in the GoDaddy hosting deluxe plan and please allow me moment
3/26/25, 5:53 PM – Suryaimport: Okay
3/26/25, 5:56 PM – GoDaddy: *Kukkala k*
May I
3/26/25, 5:57 PM – GoDaddy: *Kukkala k*
May I know when did you updated the DNS records in you’re domain DNS ?
3/26/25, 6:13 PM – Suryaimport: For which site?
3/26/25, 6:13 PM – Suryaimport: Suryaimport.ca?
3/26/25, 6:15 PM – Suryaimport: IMG-20250326-WA0009.jpg (file attached)
3/26/25, 6:16 PM – GoDaddy: *Kukkala k*
Yes please May I know when did you added the hostimg IP address ?
3/26/25, 6:16 PM – Suryaimport: Not for this site?
3/26/25, 6:16 PM – Suryaimport: Suryaimport
3/26/25, 6:17 PM – Suryaimport: .ca not updated for this site!
3/26/25, 6:27 PM – GoDaddy: *Kukkala k*
Can you please access the cPanel admin and do let us know ?
3/26/25, 6:27 PM – Suryaimport: Okay
3/26/25, 6:27 PM – Suryaimport: Yea
3/26/25, 6:27 PM – Suryaimport: Yes
3/26/25, 6:30 PM – GoDaddy: *Kukkala k*
May I know are you on the same path in cPanel admin?
3/26/25, 6:30 PM – Suryaimport: Means?
3/26/25, 6:34 PM – GoDaddy: *Kukkala k*
Can you please confirm May I know are you access the cPanel ?
3/26/25, 6:34 PM – Suryaimport: Yes
3/26/25, 6:34 PM – Suryaimport: Can access cpnel
3/26/25, 6:38 PM – Suryaimport: Suryaimport.ca not opening
3/26/25, 6:39 PM – Suryaimport: IMG-20250326-WA0009.jpg (file attached)
3/26/25, 6:39 PM – GoDaddy: *Kukkala k*
In the cPanel admin > tools > SSL /TLS Status exclude>include domains
3/26/25, 6:39 PM – Suryaimport: What to do?
3/26/25, 6:39 PM – GoDaddy: *Kukkala k*
And Run the auto SSL and do let us know?
3/26/25, 6:40 PM – Suryaimport: How?
3/26/25, 6:44 PM – GoDaddy: *Kukkala k*
I kindly ask you to follow the steps below and let us know if you need any further assistance.
To run AutoSSL on your GoDaddy cPanel hosting, please log in to your cPanel, navigate to the Security section, select “SSL/TLS Status,” check the boxes for the desired domains, and then click “Run AutoSSL.”
3/26/25, 6:45 PM – Suryaimport: yes doing it
3/26/25, 6:47 PM – GoDaddy: *Kukkala k*
Please let us know once you done ?
3/26/25, 6:49 PM – Suryaimport: Yes running
3/26/25, 6:49 PM – Suryaimport: Process in
3/26/25, 6:49 PM – Suryaimport: Auto sal
3/26/25, 6:49 PM – Suryaimport: Auto ssl
3/26/25, 6:49 PM – GoDaddy: *Kukkala k*
Yes do check and do let us know?
3/26/25, 6:49 PM – Suryaimport: Sure
3/26/25, 6:50 PM – Suryaimport: Done
3/26/25, 6:50 PM – Suryaimport: So many sites
3/26/25, 6:50 PM – Suryaimport: Not installed SSL!
3/26/25, 6:51 PM – Suryaimport: Yes
3/26/25, 6:51 PM – Suryaimport: All working fine now
3/26/25, 6:54 PM – GoDaddy: *Kukkala k*
That’s great to hear and May I know how are you plannimg to protect you’re website from malware and online threats ?
3/26/25, 6:59 PM – GoDaddy: *Kukkala k*
May I know are we still connected ?
3/26/25, 6:59 PM – Suryaimport: yes
3/26/25, 7:01 PM – GoDaddy: *Kukkala k*
You have been connected for the hosting and website and SSL issue and I have helped you with the same .
May I know do you have any other questions for me ?
3/26/25, 7:03 PM – Suryaimport: ok
3/26/25, 7:04 PM – GoDaddy: *Kukkala k*
May I know do you have any other questions for me ?
3/26/25, 7:05 PM – Suryaimport: can you check suryaimport.in
3/26/25, 7:05 PM – Suryaimport: ?
3/26/25, 7:05 PM – Suryaimport: just updated today dns?
3/26/25, 7:05 PM – Suryaimport: but ssl can you check whats wrong?
3/26/25, 7:06 PM – Suryaimport: IMG-20250326-WA0010.jpg (file attached)
3/26/25, 7:08 PM – GoDaddy: *Kukkala k*
suryaimport.in
Can you please re validate you’re account ?
3/26/25, 7:09 PM – Suryaimport: yes
3/26/25, 7:09 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/26/25, 7:13 PM – GoDaddy: *Kukkala k*
Thank you for validation. Could you please allow 2-3 minutes to review your account.
3/26/25, 7:14 PM – Suryaimport: Okay
3/26/25, 7:20 PM – Suryaimport: suryaimport.in not opening!
3/26/25, 7:21 PM – GoDaddy: *Kukkala k*
PLease allow me 2 minutes to check
3/26/25, 7:21 PM – Suryaimport: ok
3/26/25, 7:26 PM – GoDaddy: *Kukkala k*
Thank you for staying connected and we have run the auto SSL and it is working fine could you check and do let us know
3/26/25, 7:27 PM – Suryaimport: Sure
3/26/25, 7:28 PM – Suryaimport: Yes
3/26/25, 7:29 PM – GoDaddy: *Kukkala k*
Hope I was able to help you with the SSL for the website please today
3/26/25, 7:31 PM – GoDaddy: *Kukkala k*
Is there anything else I can help you now
3/26/25, 7:31 PM – Suryaimport: that’s all I thank you!
3/26/25, 7:32 PM – GoDaddy: *Kukkala k*
Thank you so much for understanding. we appreciate your calmness, politeness, and cooperation with me during the whole conversation.
3/26/25, 7:32 PM – GoDaddy: *Kukkala k*
It was my pleasure assisting you with the SSL .Post this conversation you’ll receive a short survey. Please rate us on a scale of 0-10, where 0 being the least and 10 being the best.
3/26/25, 7:32 PM – Suryaimport: ok
3/26/25, 7:32 PM – GoDaddy: Please provide your feedback on this 4 question survey.
3/26/25, 7:32 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
3/26/25, 7:39 PM – Suryaimport: 10
3/26/25, 7:39 PM – GoDaddy: Were we able to resolve the reason for your chat? (Yes/No)
3/26/25, 7:39 PM – Suryaimport: yes
3/26/25, 7:39 PM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
3/26/25, 7:39 PM – Suryaimport: 10
3/26/25, 7:39 PM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best. (0-10)
3/27/25, 3:16 PM – Suryaimport: Hello
3/27/25, 3:16 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/27/25, 3:16 PM – Suryaimport: Yes
3/27/25, 3:16 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/27/25, 3:16 PM – Suryaimport: Customer support agent
3/27/25, 3:16 PM – GoDaddy: *AI Assistant*
Hey there! I’m your AI assistant from GoDaddy. How can I assist you today?
3/27/25, 3:17 PM – GoDaddy: *AI Assistant*
I’ll connect you to a customer support agent right away.
3/27/25, 3:17 PM – GoDaddy: *Venkateshwarlu Kunchala*
Hi there, Hope you are doing well. How may I help you today?
3/27/25, 3:19 PM – Suryaimport: Hello
3/27/25, 3:19 PM – Suryaimport: Please renew this site for 3yrs
3/27/25, 3:19 PM – Suryaimport: Suryaimport.in
3/27/25, 3:19 PM – GoDaddy: *Venkateshwarlu Kunchala*
Let me check and help you , Before we proceed further, could you please provide your customer ID and 4 digit pin ?
3/27/25, 3:20 PM – Suryaimport: 22278896 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/27/25, 3:20 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/27/25, 3:21 PM – GoDaddy: *Venkateshwarlu Kunchala*
Thank you for the validation.
3/27/25, 3:23 PM – GoDaddy: *Venkateshwarlu Kunchala*
Thaank you for staying connected we have added the domain to cart please check .
3/27/25, 3:29 PM – Suryaimport: Send me cart Li k gain
3/27/25, 3:30 PM – Suryaimport: Link is gone!
3/27/25, 3:30 PM – Suryaimport: Plz send link again!
3/27/25, 3:31 PM – GoDaddy: *Imtyaz*
Sure, please stay connected for a while.
3/27/25, 3:31 PM – Suryaimport: Okay
3/27/25, 3:32 PM – GoDaddy: *Imtyaz*
Here we have added the domain to cart please check.
3/27/25, 3:37 PM – Suryaimport: Need 2 email for 3 yrs
3/27/25, 3:37 PM – Suryaimport: Mail order@suryaimport.in
3/27/25, 3:38 PM – Suryaimport: And raj@thespaceview.com
3/27/25, 3:38 PM – GoDaddy: *Imtyaz*
Sure, I can also help you with that. May I know do you need 10GB of email storage or 30GB of storage?
3/27/25, 3:39 PM – Suryaimport: 10
3/27/25, 3:39 PM – Suryaimport: Minimum gb possible
3/27/25, 3:43 PM – GoDaddy: *Imtyaz*
Sure! Here is the correct link for the two emails with 10GB each email storage for 3 years. Please refer to the link and then proceed.
3/27/25, 3:44 PM – Suryaimport: Cart not working!
3/27/25, 3:44 PM – Suryaimport: Plz send again
3/27/25, 3:48 PM – GoDaddy: *Imtyaz*
Sure, here is the updated cart for 2 emails with 10GB each of storage. Please refer to the cart link and proceed with the purchase.
3/27/25, 3:52 PM – Suryaimport: Please send the link again
3/27/25, 3:52 PM – Suryaimport: Link is gone
3/27/25, 3:54 PM – Suryaimport: Hello
3/27/25, 3:54 PM – Suryaimport: Areuthere?
3/27/25, 3:55 PM – GoDaddy: *Imtyaz*
I am currently working, so please stay connected for a little while.
3/27/25, 3:55 PM – Suryaimport: Ok
3/27/25, 3:56 PM – GoDaddy: *Imtyaz*
Please refer to the link below again with the same email plans. Kindly check and proceed with the payment for the purchase.
3/27/25, 4:02 PM – GoDaddy: *Imtyaz*
Once you purchase the emails, please let us know so that I can check it on my end. If you encounter any issues, feel free to reach out to me as well.
3/27/25, 4:28 PM – Suryaimport: Suryimport.us
3/27/25, 4:28 PM – Suryaimport: Renew this for 3 yra
3/27/25, 4:28 PM – Suryaimport: Yrs
3/27/25, 4:28 PM – Suryaimport: Send me bill
3/27/25, 4:30 PM – Suryaimport: Hello
3/27/25, 4:32 PM – Suryaimport: Hello
3/27/25, 4:40 PM – Suryaimport: Jello
3/27/25, 4:40 PM – Suryaimport: Hwllo
3/27/25, 4:41 PM – Suryaimport: Anybody there?
3/27/25, 4:41 PM – GoDaddy: *Mehr Nisa*
I apologize for the long wait; I was checking the details for you.
3/27/25, 4:41 PM – Suryaimport: Ok
3/27/25, 4:42 PM – Suryaimport: Siryaimport.us
3/27/25, 4:42 PM – Suryaimport: Extend for 3 yrs
3/27/25, 4:42 PM – GoDaddy: *Mehr Nisa*
I have sent you a one-time code to your registered mobile number so that I can validate the account and assist you further.
3/27/25, 4:54 PM – Suryaimport: Not recieved
3/27/25, 4:56 PM – GoDaddy: *K Ankitha*
Hi there, Hope you are doing well. As you had the conversation previously i request you to please allow me 2 – 3 minutes so that I can check and help you further, meanwhile if you have any other concerns apart from that please let us know ?
3/27/25, 4:56 PM – Suryaimport: Ok
3/27/25, 4:59 PM – GoDaddy: *K Ankitha*
Thank you so much for staying connected with us, we appreciate your time and patience.
I request you to please access the below link and please continue with the payment process.
Please let me know once you are done with the payment so that I will check and confirm you on this from my end as well ?
3/27/25, 5:00 PM – Suryaimport: Ok
3/27/25, 5:02 PM – GoDaddy: *K Ankitha*
Yes, please Let me know if you are facing any issues ?
3/27/25, 5:20 PM – Suryaimport: ok
3/27/25, 5:21 PM – GoDaddy: *karthik0413*
Hi there, we appreciate your time and patience I would be happy to help you further.
3/27/25, 7:24 PM – Suryaimport: Hello
3/27/25, 7:24 PM – Suryaimport: Extend this site
3/27/25, 7:24 PM – Suryaimport: www.suryaimport.us
3/27/25, 7:25 PM – Suryaimport: For 2yrs
3/27/25, 7:26 PM – Suryaimport: Hello
3/27/25, 7:29 PM – GoDaddy: *Akshay*
Hi there! Thanks for reaching out. How can I help you?
3/27/25, 7:32 PM – Suryaimport: Hello
3/27/25, 7:32 PM – Suryaimport: Extend this site suryaimport.us for 3 yrs
3/27/25, 7:33 PM – GoDaddy: *Akshay*
Sure, please allow me a few moments to add the domain for a 3-year renewal to your cart.
3/27/25, 7:34 PM – Suryaimport: ok
3/27/25, 7:36 PM – GoDaddy: *Akshay*
Please go through the above link to check the cart for this domain.
3/27/25, 8:42 PM – Suryaimport: Need 6 email for one year.
3/27/25, 8:42 PM – Suryaimport: Hello
3/27/25, 8:42 PM – Suryaimport: Send me bill for 6 email for one year.
3/27/25, 8:48 PM – GoDaddy: *Vishal Sharma*
Could you please let me know how much storage you would like for your email plan?
3/27/25, 8:48 PM – Suryaimport: Mi imum possible
3/27/25, 8:48 PM – Suryaimport: Minimum possible
3/27/25, 8:49 PM – GoDaddy: *Vishal Sharma*
Could you please provide me your customer ID and PIN below on secure form.
3/27/25, 8:49 PM – GoDaddy: *Vishal Sharma*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=Sk5zekl2SlVwajp2YS53aGF0c2FwcC1ndw==
3/27/25, 8:50 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/27/25, 8:51 PM – GoDaddy: *Vishal Sharma*
Thank you for sharing details. Please allow me a moment while we add email plan to your cart.
3/27/25, 8:51 PM – Suryaimport: Okay
3/27/25, 8:54 PM – GoDaddy: *Vishal Sharma*
Please review the link below to proceed with the purchase of the professional email plan:
3/27/25, 8:59 PM – GoDaddy: *Vishal Sharma*
Could you please let me know if you are experiencing any issues with the purchase process?
3/27/25, 8:59 PM – Suryaimport: No allok
3/27/25, 9:07 PM – GoDaddy: *Vishal Sharma*
Please let us know once you have complete with the purchase.
3/27/25, 9:07 PM – Suryaimport: Okay
3/27/25, 9:13 PM – GoDaddy: *Vishal Sharma*
Yes! Please take your time.
3/28/25, 6:01 PM – Suryaimport: How much for 5 email one year?
3/28/25, 6:01 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/28/25, 6:01 PM – Suryaimport: Yes
3/28/25, 6:01 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/28/25, 6:01 PM – Suryaimport: Customer support agent
3/28/25, 6:01 PM – GoDaddy: *AI Assistant*
Hello! I’m the AI assistant here at GoDaddy. How can I help you today?
3/28/25, 6:02 PM – GoDaddy: *AI Assistant*
I’m transferring you to a human customer support agent for further assistance.
3/28/25, 6:02 PM – Suryaimport: Need 5 emails for one year, how much it will be?
3/28/25, 6:03 PM – GoDaddy: *K Ankitha*
Hi there, Hope you are doing great.
Awesome !
Good to hear that you are looking to purchase new products from GoDaddy.
3/28/25, 6:03 PM – Suryaimport: Yes
3/28/25, 6:03 PM – GoDaddy: *K Ankitha*
May I please know how much storage you are looking for each email ?
3/28/25, 6:03 PM – Suryaimport: 5 emails!
3/28/25, 6:03 PM – GoDaddy: *K Ankitha*
Sure, I will assist you. Before we proceed, request you to validate me into your account to take a better look, can you please provide your customer number and 4-digit support pin?
3/28/25, 6:04 PM – Suryaimport: Yes
3/28/25, 6:04 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/28/25, 6:05 PM – GoDaddy: *K Ankitha*
Thank you so much for validation, i will check and help you on this for sure, please stay connected with us while we are working on your concern.
3/28/25, 6:06 PM – Suryaimport: Sure
3/28/25, 6:07 PM – GoDaddy: *K Ankitha*
I see you have added the professional individual plan to your cart, may I please know don’t you want the option as Office, including Excel, Word, PowerPoint and more
3/28/25, 6:07 PM – GoDaddy: *K Ankitha*
3/28/25, 6:11 PM – GoDaddy: *K Ankitha*
Hope we are still connected ?
3/28/25, 6:11 PM – Suryaimport: Yes
3/28/25, 6:12 PM – GoDaddy: *K Ankitha*
Shall we proceed with the payment process so that I can help you with the set up for you
3/28/25, 6:41 PM – Suryaimport: Hello
3/28/25, 6:41 PM – Suryaimport: Hello
3/28/25, 6:42 PM – Suryaimport: Is there a WordPress plugin from which we can make voice call freely? Through mobiles or laptop ?
3/28/25, 6:43 PM – Suryaimport: Bu pressing a button in website?
3/28/25, 6:47 PM – GoDaddy: *Mahitha Bollavaram*
Hi there,I hope you are doing great. How may I help you today?
3/28/25, 6:48 PM – Suryaimport: Hello
3/28/25, 6:48 PM – Suryaimport: Yes there any WordPress plugin I can install so that customers can call me free ly?
3/28/25, 6:50 PM – GoDaddy: *Mahitha Bollavaram*
Log in to your WordPress Admin Dashboard.
Go to the Plugins section on the left-side menu and click Add New.
In the search bar, type “Click to Call” or “Free Call” to find plugins that offer this feature.
Once you find a suitable plugin, click Install Now.
After installation, click Activate to enable the plugin.
You can then configure the plugin settings as per your requirements.
3/28/25, 6:58 PM – Suryaimport: Ok
3/28/25, 6:59 PM – GoDaddy: *Nallamotu*
Please let us know if you are facing any issues while adding the plugin to your WordPress site.
3/28/25, 6:59 PM – Suryaimport: Ok
3/28/25, 7:03 PM – GoDaddy: *Nallamotu*
Of course! Please take your time.
3/29/25, 9:26 AM – Suryaimport: Hello
3/29/25, 9:26 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/29/25, 9:26 AM – Suryaimport: Yes
3/29/25, 9:26 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/29/25, 9:26 AM – Suryaimport: Customer support agent
3/29/25, 9:26 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I assist you today?
3/29/25, 9:27 AM – Suryaimport: Yes
3/29/25, 9:27 AM – GoDaddy: *AI Assistant*
I’ll get you connected to a customer support agent for assistance.
3/29/25, 9:27 AM – Suryaimport: Customer support agent
3/29/25, 9:28 AM – GoDaddy: *Imtyaz*
Hey! Thank you for reaching out to us today.
How may I assist you with your concern?
3/29/25, 9:29 AM – Suryaimport: Need one email for 1 year.
3/29/25, 9:30 AM – Suryaimport: Order@suryaimport.org
3/29/25, 9:31 AM – GoDaddy: *Imtyaz*
Sure, I’m here to assist you with that. Before we proceed, could you please confirm the amount of email storage you need? Options include 10GB, 30GB, or a specific storage of your choice.
3/29/25, 9:34 AM – GoDaddy: *Imtyaz*
Are we connected ?
3/29/25, 9:34 AM – Suryaimport: Minimum
3/29/25, 9:34 AM – Suryaimport: Possible
3/29/25, 9:34 AM – GoDaddy: *Imtyaz*
Thank you for sharing your concern with me.
Let me check this on my end and assist you in the best possible way. Could you please fill out the secure form with your customer number and support PIN for your GoDaddy account to help validate it?
3/29/25, 9:34 AM – GoDaddy: *Imtyaz*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=a0k3MG16NmZvejp2YS53aGF0c2FwcC1ndw==
3/29/25, 9:35 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/29/25, 9:36 AM – GoDaddy: *Imtyaz*
Thank you for providing the details. Please allow me a moment to verify your account so I can assist you further as quickly as possible.
3/29/25, 9:36 AM – Suryaimport: Okay
3/29/25, 9:38 AM – GoDaddy: *Imtyaz*
Here you go with the basic plan for email, which includes a minimum storage of 10 GB. Kindly open the cart link below for the email plan for 1 year.
However, if you face any issue do let me know here.
3/29/25, 9:43 AM – Suryaimport: Send me link again
3/29/25, 9:43 AM – Suryaimport: Link is broken!
3/29/25, 9:44 AM – GoDaddy: *Imtyaz*
No worries at all! Please stay connected for a little while longer.
3/29/25, 9:44 AM – Suryaimport: Ok
3/29/25, 9:45 AM – GoDaddy: *Imtyaz*
Kindly open the cart link again below for the email plan for the same one email plan for 1 year.
However, if you face any issue do let me know here.
3/29/25, 9:55 AM – Suryaimport: Extend this site for one year: thespaceview.com
3/29/25, 9:55 AM – Suryaimport: Bill?
3/29/25, 9:55 AM – GoDaddy: *Shabnam*
May I know have you checked the above link ?
3/29/25, 9:55 AM – Suryaimport: Yes working
3/29/25, 9:56 AM – Suryaimport: Please send me bill to extend the site for one year!
3/29/25, 9:58 AM – GoDaddy: *Shabnam*
I just sent you a one-time code to your registered email and mobile. Could you please verify it and share it with me to confirm your account?
3/29/25, 9:58 AM – Suryaimport: 297697
3/29/25, 9:59 AM – GoDaddy: *Shabnam*
Wonderful! I really appreciate your efforts. Thanks for helping me out to validate your account by providing these details.
Let me check on our end .
3/29/25, 10:01 AM – GoDaddy: *Shabnam*
Could you please share the customer ID with us?
3/29/25, 10:01 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/29/25, 10:06 AM – GoDaddy: *Shabnam*
Thank you for providing the credentials. I have successfully added the domain and email plan to your cart.
please check and proceed with the below link :
3/29/25, 10:51 AM – Suryaimport: Hello
3/29/25, 10:51 AM – Suryaimport: Need 3 emails for one year
3/29/25, 10:52 AM – GoDaddy: *Pavan Kumar Atika*
Hi There, Glad we are connected back. Could you please allow me 3-5 mins to review earlier interaction?
3/29/25, 10:53 AM – Suryaimport: Ok
3/29/25, 10:53 AM – GoDaddy: *Pavan Kumar Atika*
As far as now you are requested 3 emails for one year on professional plan please do correct me if i am wrong?
3/29/25, 10:53 AM – Suryaimport: Yes right
3/29/25, 10:53 AM – Suryaimport: Need 3 emails for one year
3/29/25, 10:54 AM – GoDaddy: *Pavan Kumar Atika*
Perfect will definitely assist you with the emails.
In the meantime, I’ll review your account to ensure everything is in order and advise you if any product that needed for your business. I may also ask a couple of questions about your business. Does that sound good?
3/29/25, 10:54 AM – Suryaimport: Ok
3/29/25, 10:56 AM – GoDaddy: *Pavan Kumar Atika*
We would request you to please let us know in case of any challenges while making payment.
3/29/25, 11:00 AM – GoDaddy: *Pavan Kumar Atika*
3678607445
Congratulations on the purchase and thanks for the order I would entreat you to set up the product and if you overlay discrepancy please let me know I would be happy to assist you with the same.
3/29/25, 11:01 AM – GoDaddy: *Pavan Kumar Atika*
Just to confirm, you have connected us with the team regarding the email plan. Assistance with the plan and payment has been completed, and I will share the order ID with you shortly.
3/29/25, 11:01 AM – Suryaimport: Plz extend this my aite
3/29/25, 11:01 AM – Suryaimport: Site
3/29/25, 11:02 AM – Suryaimport: Thespaceview.com for one year
3/29/25, 11:02 AM – GoDaddy: *Pavan Kumar Atika*
Do you want to renewal the domain?
3/29/25, 11:02 AM – Suryaimport: YeS extend for one year time period
3/29/25, 11:04 AM – GoDaddy: *Pavan Kumar Atika*
We would request you to please let us know in case of any challenges while making payment.
3/29/25, 11:04 AM – GoDaddy: *Pavan Kumar Atika*
I would request you to please change the currecny by following the these statement.On cart page top left hand side you can see GoDaddy logo please click on that and scroll down page completely. You will find one more GoDaddy logo, beside that in region change “United State-English” to “India-English” and currency “USD” to “INR”. Then go for checkout you will find amount in INR
3/29/25, 1:12 PM – Suryaimport: Jello
3/29/25, 1:12 PM – Suryaimport: Hello
3/29/25, 1:12 PM – Suryaimport: Customer support agent
3/29/25, 1:13 PM – GoDaddy: *bura arun kumar*
Hello, now you are landed to another GoDaddy guide, please allow me 2-3 minutes to check the previous chat.
3/29/25, 1:13 PM – Suryaimport: Okay
3/29/25, 1:13 PM – GoDaddy: *bura arun kumar*
Can you please provide your customer number and 4-digit support pin ?
3/29/25, 1:13 PM – Suryaimport: Yes
3/29/25, 1:13 PM – Suryaimport: 22278896 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/29/25, 1:13 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
3/29/25, 1:13 PM – GoDaddy: *bura arun kumar*
Thank you so much for the details and let me validate your account please.
3/29/25, 1:15 PM – GoDaddy: *bura arun kumar*
Thank you for validation.Do you want to buy 3 emails ?
3/29/25, 1:16 PM – Suryaimport: Already bought
3/29/25, 1:16 PM – Suryaimport: I have a question, I have shared password with a friend, can he remove me from GoDaddy if he want?
3/29/25, 1:17 PM – Suryaimport: Can he take my websites or can’t, I am the real owner, I have just shared the password so he can access it and edit sites.
3/29/25, 1:17 PM – Suryaimport: Can it be big issue?
3/29/25, 1:18 PM – GoDaddy: *bura arun kumar*
I would suggest you to change your password immediately to ensure your account’s security. Sharing account credentials can compromise yourr control over the account, and it’s crucial to keep their login information private.
3/29/25, 1:18 PM – Suryaimport: Hello is a good friend of mine so shared password with him.
3/29/25, 1:19 PM – GoDaddy: *bura arun kumar*
It’s great that you trust your friend, but it’s essential to maintain control over your account.
3/29/25, 1:19 PM – Suryaimport: If he change password, does it will matter?
3/29/25, 1:20 PM – Suryaimport: Will GoDaddy help me if he change password?
3/29/25, 1:20 PM – GoDaddy: *bura arun kumar*
If he changes the password, you could potentially lock the original owner out of the account. Recommend setting up account recovery options, such as two-factor authentication, to enhance security
3/29/25, 1:20 PM – GoDaddy: *bura arun kumar*
Yes, GoDaddy helps you inm recovery if you loose your account access, by taking your documents proof.
3/29/25, 1:21 PM – Suryaimport: What if he change name in GoDaddy account?
3/29/25, 1:21 PM – Suryaimport: Is it possible?
3/29/25, 1:22 PM – Suryaimport: So if I do two factor authentication no problem right?
3/29/25, 1:22 PM – GoDaddy: *bura arun kumar*
Yes, he can change the name as long as you provide access to your GoDaddy account along with the password.
3/29/25, 1:22 PM – Suryaimport: So, what to do?
3/29/25, 1:22 PM – GoDaddy: *bura arun kumar*
Yes, it is better to enable two-step verification.
3/29/25, 1:22 PM – GoDaddy: *bura arun kumar*
let me help you in this
3/29/25, 1:22 PM – Suryaimport: To protect myself as owner!
3/29/25, 1:23 PM – GoDaddy: *bura arun kumar*
Here is the article to help you enable two-step verification,
3/29/25, 1:23 PM – Suryaimport: If I do this no problem right even if he change name and password?
3/29/25, 1:24 PM – GoDaddy: *bura arun kumar*
Yes, enabling two-factor authentication (2FA) will significantly enhance your account security.
3/29/25, 1:25 PM – Suryaimport: So if I do this no problem for me right even if he change name and password?
3/29/25, 1:25 PM – Suryaimport: Right?
3/29/25, 1:25 PM – GoDaddy: *bura arun kumar*
Yes, To ensure the safety of your GoDaddy account, you should immediately enable two-factor authentication (2FA) as it will add an extra layer of security. Even if your friend changes the password or name, 2FA can prevent unauthorized access
3/29/25, 1:26 PM – Suryaimport: Ok
3/29/25, 1:26 PM – GoDaddy: *bura arun kumar*
I have covered everything which is need to be address for your quick help, kindly let me know if there is anything else I could help you with?
3/29/25, 1:26 PM – Suryaimport: Ok
3/29/25, 1:27 PM – GoDaddy: *bura arun kumar*
Please let us know if you have any other queries, we are happy to help you.
3/29/25, 1:29 PM – Suryaimport: Where is 2 step verification
3/29/25, 1:29 PM – Suryaimport: Can’t find it?
3/29/25, 1:29 PM – GoDaddy: *bura arun kumar*
Here is the article to help you enable two-step verification,
follow this step to enable 2 step verification
3/29/25, 1:30 PM – Suryaimport: Can’t find 2 step verification
3/29/25, 1:30 PM – Suryaimport: Plz find it!
3/29/25, 1:33 PM – GoDaddy: *bura arun kumar*
1. Go to your GoDaddy Login & PIN page. You might be prompted to sign in.
2. Under 2-Step Verification, select Add Verification.
3. Choose the 2SV method you’d like to use:
Authenticator app (recommended): An authenticator app, like Google Authenticator or Authy, will create the code. Most GoDaddy account holders should choose this method.
SMS text messages: The code will be sent to you as a text. This method is a convenient option, but since it’s not as secure, we suggest using it as a backup.
Security key: A USB or Bluetooth-enabled hardware security key will be used for authentication. This method is recommended if you’re a domain investor or want the highest level of security.
4. Select Next.
5. Complete the setup process according to the method you selected:
If you chose Authenticator App, follow the instructions to install an app on your phone and scan the barcode. Enter the authentication code and the name of the app, then select Next.
If you selected SMS text messages, enter your phone number, then select Next. Enter the 6-digit code we text you (it’s good for the next 20 minutes), then select Next.
If you selected Security Key (such as a Yubikey or Google Titan), set up the security key.
Once we verify your 2SV method, you’ll see a success message confirming your changes.
3/29/25, 1:40 PM – Suryaimport: Hello
3/29/25, 1:40 PM – Suryaimport: Are you there?
3/29/25, 1:40 PM – Suryaimport: So I did 2 step verification
3/29/25, 1:40 PM – Suryaimport: Now no worry if he change name and password?
3/29/25, 1:41 PM – Suryaimport: If my friend change name and password?
3/29/25, 1:41 PM – Suryaimport: Will there be any problem?
3/29/25, 1:43 PM – GoDaddy: *Rohit Sharma*
As 2-SV reflect in exact after 24 hours from the time your enable it. However, now if your friend tried to change any details in your goDaddy account he needs to submit the code you have setup in the 2-SV and without it he will not be able to change any details.
3/29/25, 1:44 PM – Suryaimport: Okay
3/29/25, 1:45 PM – GoDaddy: *Rohit Sharma*
Please do let me know if you have any other query so that I can help you.
3/29/25, 1:46 PM – Suryaimport: So if he change password or name still I can access my account right?
3/29/25, 1:46 PM – Suryaimport: If I contact GoDaddy?
3/29/25, 1:47 PM – GoDaddy: *Rohit Sharma*
He will not be able to change the password without your permission, and I would recommend advising your friend not to change the password.
3/29/25, 1:47 PM – Suryaimport: Ok
3/29/25, 1:49 PM – GoDaddy: *Rohit Sharma*
Could you please confirm whether you trust your friend?
3/29/25, 1:49 PM – Suryaimport: Yes I trust so I have him password
3/29/25, 1:49 PM – Suryaimport: Gave
3/29/25, 1:49 PM – Suryaimport: But we never know if mind changes
3/29/25, 1:50 PM – Suryaimport: Then I afraid of he remove me from my own accounts
3/29/25, 1:51 PM – GoDaddy: *Rohit Sharma*
If you do not have full trust, I would advise you to grant him delegate access. This way, he will only have access to specific products that you choose, and he will not be able to access your entire account.
Would you like to know more about delegate access?
3/29/25, 1:51 PM – Suryaimport: Okay
3/29/25, 1:54 PM – GoDaddy: *Rohit Sharma*
Delegate access allows your friend to create a new account, granting them access to manage only the products associated with your account. This way, your account remains secure, and they can handle the products from their own account.
3/29/25, 1:58 PM – Suryaimport: Okay
3/29/25, 1:58 PM – GoDaddy: *Rohit Sharma*
Please do let me know if you want to give him delegate access.
3/29/25, 1:59 PM – Suryaimport: Yes how to do that
3/29/25, 1:59 PM – GoDaddy: *Rohit Sharma*
First tell your friend to create a GoDaddy account, Do let me know once you created the account.
3/29/25, 2:03 PM – Suryaimport: Ok
3/29/25, 2:08 PM – GoDaddy: *Rohit Sharma*
Please do let me know once your friend created the account.
3/30/25, 6:47 PM – Suryaimport: Hello
3/30/25, 6:47 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/30/25, 6:47 PM – Suryaimport: Yes
3/30/25, 6:47 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/30/25, 6:47 PM – Suryaimport: Customer support agent
3/30/25, 6:47 PM – GoDaddy: *AI Assistant*
Hi there! I’m an AI assistant here to help you with GoDaddy products and services. How can I assist you today?
3/30/25, 6:48 PM – GoDaddy: *AI Assistant*
It seems like you might want to speak with a human customer support agent. Would you like me to transfer you to a human for further assistance?
3/30/25, 6:48 PM – Suryaimport: Yes
3/30/25, 6:48 PM – GoDaddy: *AI Assistant*
Transferring you to a human for further assistance.
3/30/25, 6:49 PM – GoDaddy: *Rohit Thakur*
Hello there, thank you for contacting us. May I know how I can help you today?
3/30/25, 6:49 PM – Suryaimport: Yes I have website for uk USA india uae , can you tell me how to do seo?
3/30/25, 6:50 PM – Suryaimport: So that I can rank in search engine
3/30/25, 6:51 PM – GoDaddy: *Rohit Thakur*
Sure, I can assist you with that. Please provide the same details again, and I will help you with the domain name. Before I proceed further, I need to validate your account. Could you please confirm your customer number and four-digit Pin over the secure link I am sending you here on chat to validate the account?
3/30/25, 6:51 PM – GoDaddy: *Rohit Thakur*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=dm16YXBkMFUxbTp2YS53aGF0c2FwcC1ndw==
3/30/25, 6:52 PM – GoDaddy: The following Secure Form has been submitted: PIN and Customer Number
3/30/25, 6:53 PM – GoDaddy: *Rohit Thakur*
Great! Thank you for validating your account. Please allow me a moment So that I could pull up the details on the account.
3/30/25, 6:54 PM – Suryaimport: I want to know how to do seo for websites?
3/30/25, 6:56 PM – GoDaddy: *Rohit Thakur*
Sure! Please let me check in the system so that I can assist you further for SEo services .
3/30/25, 6:59 PM – GoDaddy: *Rohit Thakur*
Yes, through a Digital Marketing plan, you can boost your website.
This plan includes all the features of Essentials plus:
– Create and manage digital ads for your business.
– Design a custom logo that fits your brand.
– Gain insights about your digital marketing plan and see what’s working.
– Get a full visual view of your marketing calendar to see what’s happening next.
– Enjoy 120,000 monthly email sends.
3/30/25, 7:00 PM – Suryaimport: How to do seo for webaite?
3/30/25, 7:02 PM – GoDaddy: *Rohit Thakur*
Could you please provide the 6-digit code from your authenticator app? This will help me validate the 2-step verification for your account. Thank you!
3/30/25, 7:04 PM – Suryaimport: Ok
3/30/25, 7:04 PM – Suryaimport: 19736
3/30/25, 7:04 PM – Suryaimport: 119736
3/30/25, 7:08 PM – GoDaddy: *Rohit Thakur*
Thank you for sharing the code! To explore our offerings, you will need to purchase our digital marketing plan. Below is the feature checklist for your reference:
Includes all the features of Essentials plus:
– Create and manage digital ads for your business.
– Design a custom logo that fits your brand.
– Gain insights about your digital marketing plan — view what’s working.
– See what’s happening next with a full visual view of your marketing calendar.
– Get 120,000 monthly email sends.
Shall I proceed to add this to your cart?
3/30/25, 7:08 PM – Suryaimport: No thanks
3/30/25, 7:11 PM – GoDaddy: *Rohit Thakur*
We respect your decision, and I would like to suggest that you consider hiring an expert to work on SEO for your website. Additionally, it would be beneficial to speed up your website for ranking purposes, as well as to optimize your keywords and .htaccess file. 3/30/25, 8:30 PM – Suryaimport: Hell
3/30/25, 8:30 PM – Suryaimport: Customer support agent
3/30/25, 8:32 PM – GoDaddy: *Rohit Sharma*
Hi there, Hope you are doing well today. How can I help you today?
3/30/25, 8:32 PM – Suryaimport: Hello
3/30/25, 8:32 PM – Suryaimport: While creating order in website, I m not recieving any message
3/30/25, 8:32 PM – Suryaimport: Why?
3/30/25, 8:32 PM – Suryaimport: After pressing submit button I was supposed to get mail
3/30/25, 8:33 PM – Suryaimport: Suryaimport.ae
3/30/25, 8:33 PM – Suryaimport: This site!
3/30/25, 8:34 PM – GoDaddy: *Rohit Sharma*
Could you please let me know which hosting plan you used to create your website?
3/30/25, 8:34 PM – Suryaimport: Deluxe
3/30/25, 8:34 PM – Suryaimport: Hosting
3/30/25, 8:35 PM – GoDaddy: *Rohit Sharma*
Let me check it for you. In order to help you further we need to access your GoDaddy account. Could you please provide me your customer number and pin, so that I can validate your account and assist you further?
3/30/25, 8:35 PM – GoDaddy: *Rohit Sharma*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=VFJlQlhEdzBIUzp2YS53aGF0c2FwcC1ndw==
3/30/25, 8:35 PM – Suryaimport: 22278897 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/30/25, 8:35 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
3/30/25, 8:36 PM – GoDaddy: *Rohit Sharma*
Could you please provide the code setup in the authenticator?
3/30/25, 8:37 PM – Suryaimport: 630643
3/30/25, 8:38 PM – GoDaddy: *Rohit Sharma*
Thank you for providing the code. Could you please let me know where you created the email order@suryaimport.ae?
3/30/25, 8:39 PM – Suryaimport: Hostinger site hostinger.in
3/30/25, 8:39 PM – GoDaddy: *Rohit Sharma*
Just to confirm, are you using order@suryaimport.ae on your website?
3/30/25, 8:39 PM – Suryaimport: Yes
3/30/25, 8:40 PM – GoDaddy: *Rohit Sharma*
Could you please log in to your email via webmail and send a test email to rohit2976@godaddy.com to ensure that everything is functioning properly? Thank you!
3/30/25, 8:40 PM – Suryaimport: Ok
3/30/25, 8:41 PM – GoDaddy: *Rohit Sharma*
Plase do let me know once you send the email.
3/30/25, 8:41 PM – Suryaimport: Okay
3/30/25, 8:41 PM – Suryaimport: Don’t know how to do it?
3/30/25, 8:43 PM – GoDaddy: *Rohit Sharma*
Just to confirm, is the email plan hosted with Hostinger where you created the email?
3/30/25, 8:47 PM – Suryaimport: Yes
3/30/25, 8:47 PM – Suryaimport: Hosting site not working
3/30/25, 8:47 PM – Suryaimport: I migrated site from GoDaddy to hostinger.
3/30/25, 8:49 PM – GoDaddy: *Rohit Sharma*
You need to check the email if it’s working or not. Because working email is important to receive emails. Please check once with hostinger to get the webmail login link to check if email is working fine.
3/30/25, 8:50 PM – Suryaimport: Ok
3/30/25, 8:50 PM – GoDaddy: *Rohit Sharma*
Please do let me know once you checked it.
3/30/25, 8:52 PM – Suryaimport: Ok
3/30/25, 8:56 PM – GoDaddy: *Rohit Sharma*
Do let me know once you get the access to your email and you send the test mail to rohit2976@godaddy.com.
3/30/25, 8:57 PM – Suryaimport: Okay
3/30/25, 9:02 PM – GoDaddy: *Rohit Sharma*
May I know if you got the access to your email?
3/30/25, 9:03 PM – Suryaimport: Yea
3/30/25, 9:04 PM – GoDaddy: *Rohit Sharma*
Great! Please do let me know once you send the email to my email.
3/30/25, 9:04 PM – Suryaimport: Don’t know how to do that?
3/30/25, 9:05 PM – GoDaddy: *Rohit Sharma*
To get started, simply log in to your email using the webmail link provided by Hostinger. Once you’re logged in, you can send emails just as you normally would.
3/31/25, 9:51 AM – Suryaimport: Hello
3/31/25, 9:51 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
3/31/25, 9:51 AM – Suryaimport: Customer support agent
3/31/25, 9:51 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
3/31/25, 9:51 AM – Suryaimport: Yes
3/31/25, 9:51 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
3/31/25, 9:51 AM – Suryaimport: Customer support agent
3/31/25, 9:51 AM – GoDaddy: *AI Assistant*
Hello! I’m your AI assistant from GoDaddy. How can I assist you today?
3/31/25, 9:52 AM – Suryaimport: Customer support agent
3/31/25, 9:52 AM – GoDaddy: *AI Assistant*
Transferring you to a customer support agent for assistance.
3/31/25, 9:52 AM – GoDaddy: *Varun Vaid*
Hi hope you are doing fine.
How may I assist you today?
3/31/25, 9:53 AM – Suryaimport: I need Outgoing server SMTP setting for godaddy
3/31/25, 9:53 AM – Suryaimport: Eg
3/31/25, 9:53 AM – Suryaimport: IMG-20250331-WA0000.jpg (file attached)
3/31/25, 9:53 AM – GoDaddy: *Varun Vaid*
May I please know you are using contact form for sending emails?
3/31/25, 9:54 AM – Suryaimport: Yes
3/31/25, 9:54 AM – Suryaimport: Port No for godaddy?
3/31/25, 9:54 AM – Suryaimport: Please let me know outgoingserver SMTP details
3/31/25, 9:55 AM – Suryaimport: For wordpress
3/31/25, 9:55 AM – GoDaddy: *Varun Vaid*
could you please follow above article for sending form mail using an SMTP relay do let me know once done.
3/31/25, 9:56 AM – GoDaddy: IMG-20250331-WA0001.jpg (file attached)
Could you please check this screenshot all the settings port mentioned.
3/31/25, 9:56 AM – Suryaimport: Ok thank you that’s all!
3/31/25, 9:57 AM – GoDaddy: *Varun Vaid*
Your most welcome! I hope we have covered all the things for today?
3/31/25, 9:58 AM – Suryaimport: Yes
3/31/25, 10:01 AM – GoDaddy: *Varun Vaid*
Just to sum up
You reached out for assistance with GoDaddy’s Outgoing server SMTP settings. After confirming that you were using a contact form to send emails, I provided you with a link to instructions for setting up SMTP relay for form mail on WordPress. You expressed satisfaction with the information provided and concluded the conversation.
3/31/25, 10:02 AM – GoDaddy: *Varun Vaid*
Thank you for being a valued GoDaddy customer. It’s been a pleasure working with you today!
As such we’d appreciate your feedback – following this conversation there will be a short survey where 0 is the least and 10 is the highest.
3/31/25, 10:02 AM – GoDaddy: Please provide your feedback on this 4 question survey.
3/31/25, 10:02 AM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
3/31/25, 10:02 AM – Suryaimport: 10
3/31/25, 10:03 AM – GoDaddy: Were we able to resolve the reason for your chat? (Yes/No)
3/31/25, 10:03 AM – Suryaimport: Yes
3/31/25, 10:03 AM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
3/31/25, 10:03 AM – Suryaimport: 10
3/31/25, 10:03 AM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best. (0-10)
3/31/25, 10:03 AM – Suryaimport: 10
3/31/25, 10:03 AM – GoDaddy: Thank you for chatting with us.
4/1/25, 12:37 AM – Suryaimport: Hello
4/1/25, 12:37 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/1/25, 12:37 AM – Suryaimport: Are you there?
4/1/25, 12:37 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
4/1/25, 12:37 AM – Suryaimport: Yes
4/1/25, 12:37 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/1/25, 12:37 AM – Suryaimport: Customer support agent
4/1/25, 12:37 AM – GoDaddy: *AI Assistant*
Hi there! I’m GoDaddy’s AI assistant, here to help. What can I assist you with today?
4/1/25, 12:37 AM – Suryaimport: Customer support agent
4/1/25, 12:37 AM – GoDaddy: *AI Assistant*
I’m transferring you to a customer support agent who can assist you further.
4/1/25, 12:41 AM – GoDaddy: *praneethkumar8225*
Hi there, I hope you are doing great. How may I help you today?
4/1/25, 12:41 AM – Suryaimport: Hi contact form email not working even after submitting button
4/1/25, 12:42 AM – GoDaddy: *praneethkumar8225*
please confirm that the contact form is set up correctly, including the email recipient address. Check if there are any error messages when the form is submitted.
4/1/25, 12:43 AM – Suryaimport: Error
4/1/25, 12:43 AM – GoDaddy: *praneethkumar8225*
Could you please let me know which error you are encountering?
4/1/25, 12:43 AM – Suryaimport: Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server Additional SMTP info: php_network_getaddresses: getaddrinfo for smtp.godaddy.com failed: Name or service not known
4/1/25, 12:44 AM – GoDaddy: *praneethkumar8225*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number and 4-digit support pin in the form below:
4/1/25, 12:44 AM – GoDaddy: *praneethkumar8225*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=YkRFaFdDMGQ4NTp2YS53aGF0c2FwcC1ndw==
4/1/25, 12:44 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/1/25, 12:45 AM – Suryaimport: Please solve this fast!
4/1/25, 12:46 AM – GoDaddy: *praneethkumar8225*
Please share your authenticator PIN to validate your account.
4/1/25, 12:46 AM – Suryaimport: sorry i have to hide pin or password to protect my site from hacking or misuse.
4/1/25, 12:46 AM – Suryaimport: Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
4/1/25, 12:47 AM – GoDaddy: *praneethkumar8225*
App Raj Kumar Bhaumik (default) we are asking about this pin 6 digits pin to validate your account
4/1/25, 12:50 AM – Suryaimport: 985507
4/1/25, 12:51 AM – Suryaimport: what is SMTP setting for GoDaddy?
4/1/25, 12:57 AM – Suryaimport: hello
4/1/25, 12:58 AM – GoDaddy: *praneethkumar8225*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution? gr
4/1/25, 12:58 AM – GoDaddy: *praneethkumar8225*
Could you please provide the most recent PIN to validate your account? The PIN 985507 was incorrect. Thank you!
4/1/25, 12:59 AM – Suryaimport: wait
4/1/25, 12:59 AM – Suryaimport: im sending again
4/1/25, 12:59 AM – Suryaimport: 829854
4/1/25, 12:59 AM – Suryaimport: current code
4/1/25, 1:00 AM – GoDaddy: *praneethkumar8225*
Thank you for the validation.
4/1/25, 1:00 AM – GoDaddy: *praneethkumar8225*
Could you please provide me with the email address?
4/1/25, 1:00 AM – Suryaimport: order@suryaimport.in
4/1/25, 1:01 AM – Suryaimport: godaddy email is rajbhaumik@gail.com
4/1/25, 1:01 AM – Suryaimport: gmail.com
4/1/25, 1:02 AM – GoDaddy: *praneethkumar8225*
Thank you for the information. Let me check from my end.
4/1/25, 1:02 AM – GoDaddy: *praneethkumar8225*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution?
4/1/25, 1:02 AM – Suryaimport: Sure
4/1/25, 1:07 AM – GoDaddy: *praneethkumar8225*
Could you please let me know which email address you are experiencing issues with? Thank you!
4/1/25, 1:08 AM – Suryaimport: after creating order in site, im not getting email for product link and customer contact no!
4/1/25, 1:09 AM – GoDaddy: *praneethkumar8225*
I understand the issue. Please allow me a moment to check the DNDS records. It will take about 2 minutes. Thank you for your patience!
4/1/25, 1:09 AM – Suryaimport: ok
4/1/25, 1:11 AM – GoDaddy: *praneethkumar8225*
Could you please confirm if you are experiencing an issue with the contact form on your site?
4/1/25, 1:11 AM – Suryaimport: yes
4/1/25, 1:11 AM – Suryaimport: after submitting order button im not getting any email
4/1/25, 1:14 AM – Suryaimport: it asys wrong settings
4/1/25, 1:14 AM – Suryaimport: SMTP setting wrong
4/1/25, 1:15 AM – GoDaddy: *praneethkumar8225*
Thank you for confirming!, Could you please help me with the SMTP settings that you are using?
4/1/25, 1:16 AM – Suryaimport: yes
4/1/25, 1:17 AM – Suryaimport: IMG-20250401-WA0000.jpg (file attached)
4/1/25, 1:20 AM – GoDaddy: *praneethkumar8225*
Thank you for providing the screenshot. It appears that the SMTP port setting is incorrect. I kindly request you to access the link below and configure it accordingly.
4/1/25, 1:24 AM – Suryaimport: can u cpnfig setting for me?
4/1/25, 1:25 AM – Suryaimport: its still not working
4/1/25, 1:26 AM – Suryaimport: I cant
4/1/25, 1:26 AM – Suryaimport: can u try?
4/1/25, 1:29 AM – GoDaddy: *praneethkumar8225*
Sure, let me check on that for you. Please allow me a couple of minutes.
4/1/25, 1:44 AM – Suryaimport: are u there?
4/1/25, 1:45 AM – GoDaddy: *praneethkumar8225*
Hi there, I hope you are doing great. How may I help you today?
4/1/25, 1:45 AM – Suryaimport: check above chats
4/1/25, 1:45 AM – GoDaddy: *praneethkumar8225*
im trying to connect with my level 2 team
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution?
4/1/25, 1:45 AM – Suryaimport: ok sure
4/1/25, 1:46 AM – GoDaddy: *praneethkumar8225*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number and 4-digit support pin in the form below:
4/1/25, 1:46 AM – GoDaddy: *praneethkumar8225*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=dEdyT3J4ZlpBTzp2YS53aGF0c2FwcC1ndw==
4/1/25, 1:46 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/1/25, 1:47 AM – GoDaddy: *praneethkumar8225*
Thank you for the validation.
4/1/25, 1:47 AM – GoDaddy: *praneethkumar8225*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution?
4/1/25, 1:47 AM – Suryaimport: ok
4/1/25, 1:52 AM – GoDaddy: *praneethkumar8225*
I am currently experiencing some difficulty connecting with our Level 2 team. Please allow me a little time to reach out to them. Thank you for your patience.
4/1/25, 2:05 AM – Suryaimport: ok
4/1/25, 2:05 AM – GoDaddy: *deepika1002*
Hi . Glad we are connected back. Could you please allow me 3-5 mins to review earlier interaction?
4/1/25, 2:05 AM – Suryaimport: ok
4/1/25, 2:07 AM – GoDaddy: *deepika1002*
May I please know which relays are you using ?
4/1/25, 2:12 AM – Suryaimport: stp
4/1/25, 2:12 AM – Suryaimport: smtp
4/1/25, 2:13 AM – GoDaddy: *deepika1002*
Could you also provide me the two step authentication code that you have just received on your registered mobile ?
4/1/25, 2:14 AM – Suryaimport: 913429
4/1/25, 2:14 AM – Suryaimport: 913419
4/1/25, 2:16 AM – GoDaddy: *deepika1002*
Thank you for the validation.
4/1/25, 2:17 AM – GoDaddy: *deepika1002*
Please use the relays mentioned in the above link
4/1/25, 10:44 AM – Suryaimport: Hello
4/1/25, 10:45 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/1/25, 10:45 AM – Suryaimport: Yes
4/1/25, 10:45 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/1/25, 10:45 AM – Suryaimport: Customer support agent
4/1/25, 10:45 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant here to help you with GoDaddy products and services. How can I assist you today?
4/1/25, 10:45 AM – Suryaimport: Customer support agent
4/1/25, 10:45 AM – GoDaddy: *AI Assistant*
I’ll connect you to a customer support agent for assistance.
4/1/25, 10:46 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Hi there, Hope you are doing well. How may I help you today?
4/1/25, 10:46 AM – Suryaimport: I’m not getting any email
4/1/25, 10:46 AM – Suryaimport: After submitti g create order form
4/1/25, 10:46 AM – Suryaimport: Plz check what’s wrong?
4/1/25, 10:46 AM – Suryaimport: suryaimport.us
4/1/25, 10:47 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Thank you for confirmation.
Before we proceed further, could you please provide your customer ID and 4 digit pin ?
4/1/25, 10:48 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
4/1/25, 10:48 AM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/1/25, 10:50 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Could you also provide me the two step authentication code that you have just received on your registered mobile?
4/1/25, 10:50 AM – Suryaimport: Yes
4/1/25, 10:51 AM – Suryaimport: 792215
4/1/25, 10:53 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Please help me with the correct code so that we can validate your account .
4/1/25, 10:54 AM – Suryaimport: 482444
4/1/25, 10:55 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Thank you for the validation. Could you please provide a screenshot of the error you are encountering?
4/1/25, 10:58 AM – Suryaimport: Wait it’s ok now
4/1/25, 10:59 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Okay sure if you face any error let us know we are here to help you .
4/2/25, 8:32 PM – Suryaimport: Hello
4/2/25, 8:32 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/2/25, 8:32 PM – Suryaimport: Customer support agent
4/2/25, 8:32 PM – Suryaimport: Yes
4/2/25, 8:32 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
4/2/25, 8:32 PM – Suryaimport: Yes
4/2/25, 8:32 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/2/25, 8:32 PM – Suryaimport: Customer support agent
4/2/25, 8:32 PM – GoDaddy: *AI Assistant*
Hey there! I’m your GoDaddy AI assistant. How can I help you today?
4/2/25, 8:32 PM – GoDaddy: *AI Assistant*
It seems like you’re responding with “yes,” but I’m not sure what you’re agreeing to or asking about. Could you provide a bit more detail so I can assist you better?
4/2/25, 8:32 PM – Suryaimport: How to do seo?
4/2/25, 8:32 PM – GoDaddy: *AI Assistant*
Transferring you to a customer support agent for personalized assistance.
4/2/25, 8:37 PM – GoDaddy: *deepika1002*
Hi there, Hope you are doing well. How may I help you with SEO ?
4/2/25, 8:38 PM – Suryaimport: Yes how to do seo?
4/2/25, 8:38 PM – GoDaddy: *deepika1002*
Before we proceed further, could you please provide your customer ID and 4 digit pin to validate the account?
4/2/25, 8:38 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/2/25, 8:39 PM – Suryaimport: Is there any tool to learn seo by reference from a sample site
4/2/25, 8:40 PM – Suryaimport: Tell how to do seo for my site?
4/2/25, 8:45 PM – Suryaimport: Hello, are you there?
4/2/25, 8:45 PM – GoDaddy: *deepika1002*
For adding SEO you need to purchase SEO services
4/2/25, 8:46 PM – Suryaimport: No I want free tips
4/2/25, 8:48 PM – GoDaddy: *deepika1002*
Could you also provide me the two step authentication code that you have just received on your registered mobile/Authenticator app ?
4/2/25, 8:49 PM – Suryaimport: 943281
4/2/25, 8:51 PM – GoDaddy: *deepika1002*
Thank you for staying connected with me
4/2/25, 8:51 PM – Suryaimport: 😊
4/2/25, 8:51 PM – GoDaddy: *deepika1002*
please go through above link please follow the steps
4/2/25, 8:51 PM – Suryaimport: Any other tips
4/2/25, 8:54 PM – Suryaimport: Any other seo tips?
4/2/25, 8:54 PM – GoDaddy: *deepika1002*
We will suggest you to go with purchasing SEO service
4/2/25, 8:54 PM – Suryaimport: No money
4/2/25, 8:55 PM – Suryaimport: Can you tell me how to add fb youtube instagram pinterest and other social sites in footer from WordPress?
4/2/25, 9:00 PM – GoDaddy: *deepika1002*
In the WordPress dashboard, navigate to ‘Appearance’ and then ‘Widgets.’
Find the ‘Footer’ section and add a ‘Custom HTML’ or ‘Text’ widget.
Enter the HTML code for social media icons/links. You can use Font Awesome icons for styling.
Save changes and refresh the website to view the updates.
4/2/25, 9:02 PM – Suryaimport: Ok
4/2/25, 9:05 PM – GoDaddy: *deepika1002*
Meanwhile I’m checking on your concern ,I noticed that you are not using GoDaddy website security, we provide platform and server level security so all of our Hosting customers can work and operate in a safe environmentPlease check the Important features of this plan :
1. Lock down your website by protecting website files and databases.
2. Improve site performance (faster load time)
3. Improves SEO to help users find it and make it rank higher in search engines
4. Web Application Firewall: Our WAF is designed to intercept and examine incoming data and neutralize malicious codeAs a friend I suggest you to add website security to your site Our experienced security analysts and research-driven tools keep us on top of emerging threats and security issues
4/2/25, 9:05 PM – Suryaimport: Ok
4/2/25, 9:06 PM – GoDaddy: *deepika1002*
May I please know would you like to know about plans
4/2/25, 9:07 PM – Suryaimport: Not now no money
4/2/25, 9:12 PM – Suryaimport: Any more seo tips
4/2/25, 9:14 PM – GoDaddy: *deepika1002*
I recommend considering the purchase of our SEO service for the best results.
4/2/25, 9:19 PM – Suryaimport: Ok
4/2/25, 9:19 PM – GoDaddy: *deepika1002*
may I please know would you like to purchase SEO service
4/2/25, 9:19 PM – Suryaimport: No money
4/2/25, 9:19 PM – Suryaimport: Can’t purchase!
4/2/25, 9:21 PM – GoDaddy: *deepika1002*
I respect your decision
4/2/25, 9:23 PM – Suryaimport: Ok
4/2/25, 9:24 PM – GoDaddy: *deepika1002*
Is there anything else to help you with , if there is any I would love to help you
4/2/25, 9:29 PM – Suryaimport: That’s all
4/2/25, 9:32 PM – GoDaddy: *deepika1002*
Hope I helped on this ?
4/2/25, 9:40 PM – Suryaimport: Yes
4/2/25, 9:55 PM – GoDaddy: *Ankita Sharma*
Could you please provide me the customer number and 4-digit PIN to validate your account so we can assist you?
4/2/25, 9:55 PM – GoDaddy: *Ankita Sharma*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=VVk3MENjb0lLajp2YS53aGF0c2FwcC1ndw==
4/6/25, 11:12 AM – Suryaimport: Hello
4/6/25, 11:12 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/6/25, 11:13 AM – Suryaimport: Yes
4/6/25, 11:13 AM – Suryaimport: No
4/6/25, 11:13 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/6/25, 11:13 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy, ready to help you out. What can I assist you with today?
4/6/25, 11:13 AM – GoDaddy: *AI Assistant*
Alright! If you have any questions or need assistance in the future, feel free to reach out. Have a great day!
4/6/25, 11:13 AM – Suryaimport: Customer support agent
4/6/25, 11:15 AM – GoDaddy: *Naresh Pasunoori*
Hi there, Hope you are doing well. How may I help you today?
4/6/25, 11:15 AM – Suryaimport: Hello
4/6/25, 11:15 AM – Suryaimport: Is there a way to hide wordpress content?
4/6/25, 11:16 AM – GoDaddy: *Naresh Pasunoori*
Thank you for your patience. I will check with GoDaddy account and get back to you shortly.
4/6/25, 11:16 AM – GoDaddy: *Naresh Pasunoori*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number and 4-digit support pin.
4/6/25, 11:16 AM – Suryaimport: It will be used for SEO but content will not। be visible?
4/6/25, 11:16 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
4/6/25, 11:16 AM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/6/25, 11:22 AM – GoDaddy: *Naresh Pasunoori*
as you have enabled 2-step verification and opted authenticator app can you please help us with he code on you authenticator app of your mobile
4/6/25, 11:23 AM – Suryaimport: Okay
4/6/25, 11:24 AM – Suryaimport: 571408
4/6/25, 11:27 AM – GoDaddy: *Naresh Pasunoori*
Please recheck code and update us.
4/6/25, 11:27 AM – Suryaimport: 827150
4/6/25, 11:29 AM – GoDaddy: *Naresh Pasunoori*
Got it.
Thanks for the validation.
4/6/25, 11:30 AM – Suryaimport: Is there a way to hide wordpress content?
4/6/25, 11:30 AM – GoDaddy: *Naresh Pasunoori*
I am so sorry I just checked with team we cannot hide content details.
4/6/25, 11:31 AM – Suryaimport: Some content is useful for seo but it’s look bad out side, is there a solution?
4/6/25, 11:34 AM – Suryaimport: To hide it?
4/6/25, 11:36 AM – GoDaddy: *Naresh Pasunoori*
please allow me to check with team and let you know.
4/6/25, 11:36 AM – Suryaimport: Okay
4/6/25, 11:39 AM – GoDaddy: *Naresh Pasunoori*
I do understand your concern but we cannot have any service to hide content of website from our end it is done by your end.
4/6/25, 11:39 AM – Suryaimport: Yes how to do it from my end
4/6/25, 11:39 AM – Suryaimport: ?
4/6/25, 11:43 AM – GoDaddy: *Naresh Pasunoori*
I do understand your concern but as it is wordpress site we don’t have access to check plugins and content files.
So as a friend we suggest you please connect with your developer and check it please.
4/6/25, 11:43 AM – Suryaimport: Okay
4/6/25, 11:46 AM – GoDaddy: *Naresh Pasunoori*
Please check with developer and update us.
4/6/25, 11:46 AM – Suryaimport: Okay
4/6/25, 11:52 AM – GoDaddy: *Naresh Pasunoori*
Please check with developer and update us.
4/12/25, 2:20 PM – Suryaimport: Hello
4/12/25, 2:20 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/12/25, 2:20 PM – Suryaimport: Yes
4/12/25, 2:20 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/12/25, 2:20 PM – Suryaimport: Customer support agent
4/12/25, 2:20 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant for GoDaddy. How can I assist you today?
4/12/25, 2:21 PM – Suryaimport: Customer support agent
4/12/25, 2:21 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. I’ll transfer you right away. Please hang tight!
4/12/25, 2:21 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. I’ll transfer you right away. Please hang tight!
4/12/25, 2:35 PM – Suryaimport: Hello
4/12/25, 2:35 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant for GoDaddy. How can I assist you today?
4/12/25, 2:35 PM – Suryaimport: Customer support agent
4/12/25, 2:35 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. I’ll transfer you right away. Please hang tight!
4/12/25, 2:52 PM – Suryaimport: Hello
4/12/25, 2:52 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant for GoDaddy. How can I assist you today?
4/12/25, 2:52 PM – Suryaimport: Customer support agent
4/12/25, 2:52 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. I’ll transfer you right away. Please hang tight!
4/12/25, 3:18 PM – Suryaimport: Customer support agent
4/12/25, 3:18 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. I’ll transfer you right away. Please hang tight!
4/12/25, 3:21 PM – Suryaimport: Grant access to seo company for wordpress site
4/12/25, 3:21 PM – GoDaddy: *AI Assistant*
To grant access to an SEO company for your WordPress site, you can create a new user account for them. Shall I guide you through the steps?
4/12/25, 3:21 PM – Suryaimport: Yes
4/12/25, 3:22 PM – GoDaddy: *AI Assistant*
First, log in to your WordPress admin dashboard. Look for the ‘Users’ menu on the left-hand side, then click ‘Add New’. Ready for the next step?
4/12/25, 3:22 PM – Suryaimport: Yes
4/12/25, 3:22 PM – GoDaddy: *AI Assistant*
Fill in the necessary details for the new user, such as username and email. Assign the role as ‘Editor’ or ‘Administrator’, based on the access level required. Click ‘Add New User’ to complete. What’s next?
4/12/25, 3:22 PM – Suryaimport: Yes
4/12/25, 3:22 PM – GoDaddy: *AI Assistant*
You’re all set! The SEO company now has access to your WordPress site. Anything else I can help you with?
4/12/25, 3:23 PM – Suryaimport: Can seo company take my website domain or server?
4/12/25, 3:23 PM – GoDaddy: *AI Assistant*
No, giving an SEO company access to your WordPress site as an ‘Editor’ or ‘Administrator’ does not give them control over your domain or server. They can manage site content but not domain or hosting settings. Anything else you’re curious about?
4/12/25, 3:24 PM – Suryaimport: Can they copy my site for their own business
4/12/25, 3:24 PM – GoDaddy: *AI Assistant*
Yes, technically, anyone with admin access to your WordPress site could potentially copy your site’s content. However, ethical companies won’t do this. It’s important to work with trustworthy partners. Anything else you’re wondering?
4/12/25, 3:25 PM – Suryaimport: Can they copy my business instead of doing seo
4/12/25, 3:25 PM – GoDaddy: *AI Assistant*
Yes, technically, someone with access to your site could potentially use your ideas or content unethically. It’s crucial to choose a reputable and trustworthy SEO company. Do thorough research and consider legal agreements to protect your business. Would you like more advice on this?
4/12/25, 3:26 PM – Suryaimport: Yes
4/12/25, 3:26 PM – GoDaddy: *AI Assistant*
For added protection, consider:
1. Signing a non-disclosure agreement (NDA) to legally protect your ideas.
2. Drafting a clear contract outlining the scope of work, emphasizing SEO only.
3. Regularly monitor the SEO company’s work and your site’s analytics.
Is there anything else I can help you with?
4/12/25, 3:26 PM – Suryaimport: That’s all
4/12/25, 3:26 PM – GoDaddy: *AI Assistant*
Great! If you have any more questions in the future or need assistance, feel free to reach out. Have a fantastic day!
4/12/25, 3:29 PM – Suryaimport: 2
4/12/25, 3:29 PM – GoDaddy: *AI Assistant*
It seems like you’ve mentioned “2,” but I’m not sure of the context. Could you provide a bit more detail so I can assist you effectively?
4/12/25, 3:30 PM – Suryaimport: Drafting a clear contract outlining the scope of work emphasizing seo only.
4/12/25, 3:30 PM – GoDaddy: *AI Assistant*
Drafting a clear contract is crucial. It should detail:
1. Specific SEO services provided
2. Goals and performance metrics
3. Timelines and deadlines
4. Confidentiality clauses
5. Payment terms
6. Termination conditions
Consider legal assistance to ensure comprehensiveness. Need more help?
4/12/25, 3:30 PM – Suryaimport: Yes
4/12/25, 3:31 PM – GoDaddy: *AI Assistant*
For more detailed assistance in drafting a contract, it’s best to consult with a legal professional who specializes in contracts and intellectual property. They can provide tailored advice and ensure your contract covers all necessary aspects to protect your business. Anything else I can do for you?
4/21/25, 10:54 AM – Suryaimport: Hi
4/21/25, 10:54 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/21/25, 10:54 AM – Suryaimport: Customer support agent
4/21/25, 10:54 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
4/21/25, 10:55 AM – Suryaimport: Customer support agent
4/21/25, 10:55 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
4/21/25, 10:55 AM – Suryaimport: Yes
4/21/25, 10:55 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/21/25, 10:55 AM – Suryaimport: Customer support agent
4/21/25, 10:55 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
4/21/25, 10:55 AM – GoDaddy: *AI Assistant*
I see you’d like to speak with a customer support agent. Let me arrange that for you right away.
4/21/25, 11:05 AM – Suryaimport: Customer support agent
4/21/25, 11:06 AM – GoDaddy: *AI Assistant*
I see you’d like to speak with a customer support agent. Let me arrange that for you right away.
4/21/25, 11:15 AM – Suryaimport: Hello
4/21/25, 11:15 AM – Suryaimport: Customer support agent
4/21/25, 11:15 AM – GoDaddy: *AI Assistant*
I see you’d like to speak with a customer support agent. Let me arrange that for you right away.
4/21/25, 11:23 AM – Suryaimport: Customer support agent
4/21/25, 11:23 AM – GoDaddy: *AI Assistant*
I see you’d like to speak with a customer support agent. Let me arrange that for you right away.
4/21/25, 11:33 AM – Suryaimport: Hello
4/21/25, 11:33 AM – Suryaimport: Customer support agent
4/21/25, 11:33 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I assist you today?
4/21/25, 11:33 AM – GoDaddy: *AI Assistant*
I see you’d like to speak with a customer support agent. Let me arrange that for you right away.
4/21/25, 12:44 PM – Suryaimport: Hello
4/21/25, 12:44 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/21/25, 12:44 PM – Suryaimport: Yes
4/21/25, 12:44 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/21/25, 12:44 PM – Suryaimport: Customer support agent
4/21/25, 12:44 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I assist you today?
4/21/25, 12:44 PM – GoDaddy: *AI Assistant*
Customer requested to speak with a human support agent.
4/21/25, 12:44 PM – GoDaddy: Thank you for chatting with GoDaddy. We’re experiencing higher than normal volumes. Hang in there. Your estimated wait time is 1 minute.
4/21/25, 12:45 PM – GoDaddy: *Suryaprakash Gaddam*
Hi there, Hope you are doing well. How may I help you today?
4/21/25, 12:45 PM – Suryaimport: I’m good
4/21/25, 12:45 PM – Suryaimport: Please install SSL on suryaimport.com
4/21/25, 12:46 PM – Suryaimport: SSL is expired
4/21/25, 12:47 PM – GoDaddy: *Suryaprakash Gaddam*
Sure, I will check and help you with a possible solution. Could you please provide your customer ID and 4-digit PIN?
4/21/25, 12:47 PM – Suryaimport: Sure 4/21/25, 12:47 PM – Suryaimport: Sorry i have to hide password and pin
4/21/25, 12:49 PM – GoDaddy: *Suryaprakash Gaddam*
Could you also provide me the two step authentication code that you have just received on your registered mobile/Authenticator app ?
4/21/25, 12:49 PM – Suryaimport: Sure
4/21/25, 12:49 PM – Suryaimport: 289510
4/21/25, 12:52 PM – GoDaddy: *Suryaprakash Gaddam*
The code appears to be incorrect. Could you please provide me with the most recent code?
4/21/25, 12:52 PM – Suryaimport: Okay
4/21/25, 12:53 PM – Suryaimport: 455456
4/21/25, 12:55 PM – GoDaddy: *Suryaprakash Gaddam*
Thank you for the validation. Could you please allow me 3-5 minutes to check with my tools and resources in order to provide the best possible resolution?
4/21/25, 12:55 PM – Suryaimport: Sure
4/21/25, 12:56 PM – GoDaddy: *Suryaprakash Gaddam*
Thank you for staying connected with us. We truly appreciate your time and patience.
Upon reviewing, I noticed that the domain suryaimport.com is connected to the Web Hosting Starter Plan, which requires a separate SSL certificate. Could you please let me know if you would like to purchase and install the SSL now?
4/21/25, 12:56 PM – Suryaimport: Can u install it please for free
4/21/25, 1:01 PM – GoDaddy: *Suryaprakash Gaddam*
I understand, but as it stands with your current plan, we do not offer a free SSL option. Would you like to consider upgrading to the Deluxe plan, which includes a free SSL?
4/21/25, 1:01 PM – Suryaimport: I already have deluxe plan so I am requesting u to install free ssl
4/21/25, 1:02 PM – Suryaimport: U can check as well
4/21/25, 1:04 PM – GoDaddy: *Suryaprakash Gaddam*
Please understand that the domain associated with the Starter Plan does not include a free SSL certificate. If you would like to have SSL for your Starter Plan, you will need to either upgrade to the Deluxe Plan or choose and purchase the SSL Plan.
4/21/25, 1:04 PM – Suryaimport: Okay
4/21/25, 1:05 PM – GoDaddy: *Suryaprakash Gaddam*
Thank you for understanding
4/21/25, 1:07 PM – Suryaimport: ☺
4/21/25, 1:11 PM – GoDaddy: *Suryaprakash Gaddam*
Please may I know that you like to purchase ssl and install on website now
4/21/25, 1:12 PM – Suryaimport: How much?
4/21/25, 1:15 PM – GoDaddy: *Suryaprakash Gaddam*
The cost for an SSL certificate for one year is ₹4,999.00. Additionally, we have a special discount for a five-year plan, which is available for ₹12,495.00.
4/21/25, 1:15 PM – Suryaimport: Ok not now
4/21/25, 1:18 PM – GoDaddy: *Suryaprakash Gaddam*
Thank you for confirmation. Please may I know that you like to upgrade the plan?
4/21/25, 1:20 PM – Suryaimport: Not now
4/21/25, 1:21 PM – GoDaddy: *Suryaprakash Gaddam*
Thank you for confirmation.
4/21/25, 10:58 PM – Suryaimport: Hello
4/21/25, 10:58 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/21/25, 10:58 PM – Suryaimport: Yes
4/21/25, 10:58 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/21/25, 10:58 PM – Suryaimport: Customer support agent
4/21/25, 10:58 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
4/21/25, 10:58 PM – Suryaimport: Customer support agent
4/21/25, 10:59 PM – GoDaddy: *Subhash Banoth*
Hi there, I hope you are doing great. How may I help you today?
4/21/25, 10:59 PM – Suryaimport: Hi my SSL is expired for site
4/21/25, 10:59 PM – Suryaimport: www.suryaimpirt.com
4/21/25, 10:59 PM – Suryaimport: How much to change my starter plan to deluxe pkan
4/21/25, 11:00 PM – Suryaimport: Or can I change this site to deluxe plan,?
4/21/25, 11:00 PM – GoDaddy: *Subhash Banoth*
Okay let me check it for you.
4/21/25, 11:00 PM – GoDaddy: *Subhash Banoth*
Let me check it for you. Before we proceed further, could you please provide your customer ID and 4 digit pin in the secure forms?
4/21/25, 11:00 PM – GoDaddy: *Subhash Banoth*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=Y3lQSVFGY2pKTDp2YS53aGF0c2FwcC1ndw==
4/21/25, 11:00 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/21/25, 11:01 PM – GoDaddy: *Subhash Banoth*
I can see two step verification enabled to your account Can you please help us with that code so that we can review your account and help you in a better manner?
4/21/25, 11:01 PM – Suryaimport: 248439
4/21/25, 11:02 PM – GoDaddy: *Subhash Banoth*
Thank you for validation.
4/21/25, 11:02 PM – GoDaddy: *Subhash Banoth*
please allow me 2-3 minutes and let me check.
4/21/25, 11:04 PM – GoDaddy: *Subhash Banoth*
Can you please let me know when did your SSL has expired.
4/21/25, 11:04 PM – Suryaimport: 2 days before
4/21/25, 11:05 PM – GoDaddy: *Subhash Banoth*
Okay thank you for confirming.
4/21/25, 11:05 PM – GoDaddy: *Subhash Banoth*
So you just want to upgrade your web hosting plan from starter to deluxe am i right?
4/21/25, 11:05 PM – Suryaimport: Yes how much cost?
4/21/25, 11:06 PM – Suryaimport: Can I transfer this site to my deluxe plan?
4/21/25, 11:06 PM – Suryaimport: From starter plan to make a new site in deluxe plan?
4/21/25, 11:07 PM – GoDaddy: *Subhash Banoth*
Okay i will let you know in 2 minutes please wait.
4/21/25, 11:07 PM – Suryaimport: Okay
4/21/25, 11:11 PM – GoDaddy: *Subhash Banoth*
Thank you so much for staying connected, we really appreciate your time and patience. I am really sorry, it is taking more time than expected. I am still checking with my tools and resources. Could you please allow me more 5-7 minutes?
4/21/25, 11:11 PM – Suryaimport: Yes sure
4/21/25, 11:14 PM – GoDaddy: *Subhash Banoth*
please go through this link and check with the price as you are upgrading to deluxe plan from starter so the basic starter plan tenure will also be reflected for this deluxe plan too.
4/21/25, 11:15 PM – Suryaimport: Cart empty
4/21/25, 11:15 PM – GoDaddy: *Subhash Banoth*
We would request you to please let us know in case of any challenges while making payment.
We would request you to please review the cart link shared above.
4/21/25, 11:16 PM – Suryaimport: IMG-20250421-WA0001.jpg (file attached)
4/21/25, 11:17 PM – GoDaddy: *Subhash Banoth*
Please try accessing this link from incognito window.
4/21/25, 11:17 PM – Suryaimport: Why
4/21/25, 11:18 PM – GoDaddy: *Subhash Banoth*
Due to some cache issues the cart may show empty so we would request you to please access the link from incognito window.
4/21/25, 11:18 PM – Suryaimport: Still empty in new window
4/21/25, 11:20 PM – GoDaddy: *Subhash Banoth*
I would reuqest you to please login into your GoDaddy account instead of using the link and after logging in check in the cart.
4/21/25, 11:20 PM – GoDaddy: *Subhash Banoth*
Your product will be in the cart.
4/21/25, 11:21 PM – Suryaimport: Can I make a new site in deluxe plan
4/21/25, 11:21 PM – Suryaimport: In the name of suryaimport.com
4/21/25, 11:22 PM – Suryaimport: 10 site in deluxe plan
4/21/25, 11:22 PM – Suryaimport: I have only 7
4/21/25, 11:22 PM – Suryaimport: Sites
4/21/25, 11:22 PM – Suryaimport: So can I add a new site in name of suryaimport.com?
4/21/25, 11:23 PM – GoDaddy: *Subhash Banoth*
yes you can host upto 10 websites in web hosting deluxe plan.
4/21/25, 11:23 PM – Suryaimport: So can I make a new site in the same name?
4/21/25, 11:25 PM – Suryaimport: Suryaimport.com?
4/21/25, 11:25 PM – GoDaddy: *Subhash Banoth*
You can create upto 10 websites with different domain names but you wont be able to create multiple websites with same domain name.
4/21/25, 11:26 PM – Suryaimport: I have domain suryaimport.com
4/21/25, 11:26 PM – Suryaimport: Can I make new site in this name ?
4/21/25, 11:26 PM – Suryaimport: Domain is in starter plan.
4/21/25, 11:27 PM – GoDaddy: *Subhash Banoth*
Yes you can make new sites and you can add upto 10 websites with deluxe plan.
4/21/25, 11:28 PM – Suryaimport: In the name of suryaimport.com! Possible?
4/21/25, 11:28 PM – Suryaimport: So what to do delete the site in starter plan?
4/21/25, 11:28 PM – Suryaimport: Domain name will not be deleted right?
4/21/25, 11:31 PM – GoDaddy: *Subhash Banoth*
Once you upgrade the plan you can add any domain you wish to in the plan.
4/21/25, 11:31 PM – GoDaddy: *Subhash Banoth*
The domain needs to be free which ever you are looking to add, that’s it.
4/21/25, 11:31 PM – GoDaddy: *Subhash Banoth*
And if you upgrade the plan the content which is there in the current plan will be there without any issues.
4/21/25, 11:32 PM – Suryaimport: Domain is registered for 3 years
4/21/25, 11:32 PM – Suryaimport: And is in starter plan
4/21/25, 11:32 PM – Suryaimport: So what to do , delete it and make a new one in deluxe plan?
4/21/25, 11:33 PM – GoDaddy: *Subhash Banoth*
No there is no need of deleting the domain and website.
4/21/25, 11:33 PM – Suryaimport: Just add new site?
4/21/25, 11:33 PM – GoDaddy: *Subhash Banoth*
You can make changes in current website in current domain by upgrading to deluxe plan.
4/21/25, 11:34 PM – GoDaddy: *Subhash Banoth*
Your domain and website will be continued with hosting and after upgrading you can make changes for your current website and content.
4/21/25, 11:34 PM – GoDaddy: *Subhash Banoth*
There is no need of deleting the domain or website content.
4/21/25, 11:35 PM – Suryaimport: Without upgrade what to do?
4/21/25, 11:35 PM – Suryaimport: No money to upgrade
4/21/25, 11:35 PM – Suryaimport: What is solution?
4/21/25, 11:37 PM – GoDaddy: *Subhash Banoth*
WIthout upgradation you will not be able to add multiple domains in hosting and the content also will not get updated as you wish. because you would be having limited resources in starter plan as compared to deluxe plan.
4/21/25, 11:38 PM – Suryaimport: I’ll make new site in deluxe plan ok?
4/21/25, 11:39 PM – GoDaddy: *Subhash Banoth*
It is okay to do, but also you can get the current website which you are having if you upgrade it.
4/21/25, 11:39 PM – GoDaddy: *Subhash Banoth*
And if you don’t like the current content then you can be able to delete it and create a new one.
4/21/25, 11:42 PM – GoDaddy: *Subhash Banoth*
Kindly please let us know if you are done with the payment.
4/21/25, 11:43 PM – Suryaimport: Ok
4/21/25, 11:43 PM – GoDaddy: *Subhash Banoth*
Okay sure
4/21/25, 11:43 PM – GoDaddy: *Subhash Banoth*
Waiting
4/21/25, 11:47 PM – GoDaddy: *Subhash Banoth*
Kindly please let us know if you are done with the payment.
4/21/25, 11:48 PM – Suryaimport: Bye
4/21/25, 11:48 PM – GoDaddy: *Subhash Banoth*
can you confirm me if you are purchasing?
4/21/25, 11:48 PM – Suryaimport: No
4/21/25, 11:49 PM – GoDaddy: *Subhash Banoth*
Can you please let me know the reason why you are not purchasing.
4/21/25, 11:50 PM – Suryaimport: No money
4/21/25, 11:51 PM – GoDaddy: *Subhash Banoth*
It is still the best price for you and with added discount.
4/22/25, 12:08 PM – Suryaimport: Hello
4/22/25, 12:08 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/22/25, 12:08 PM – Suryaimport: Yes
4/22/25, 12:08 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/22/25, 12:08 PM – GoDaddy: *AI Assistant*
Hey there! 😊 I’m the AI assistant here at GoDaddy. How can I assist you today?
4/22/25, 12:08 PM – Suryaimport: Customer support agent
4/22/25, 12:09 PM – GoDaddy: *Divya Rayapuram*
Hi there,I hope you are doing great. How may I help you today?
4/22/25, 12:09 PM – Suryaimport: Hello
4/22/25, 12:09 PM – Suryaimport:
4/22/25, 12:09 PM – Suryaimport: IMG-20250422-WA0001.jpg (file attached)
4/22/25, 12:09 PM – Suryaimport: IMG-20250422-WA0000.jpg (file attached)
4/22/25, 12:10 PM – Suryaimport: Cannot create website suryaimport.com in hosting
4/22/25, 12:10 PM – Suryaimport: This is error they show
4/22/25, 12:10 PM – GoDaddy: *Divya Rayapuram*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number and 4-digit support pin
4/22/25, 12:10 PM – Suryaimport: So what to do?
4/22/25, 12:10 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/22/25, 12:10 PM – GoDaddy: *Divya Rayapuram*
PIN and Customer Number: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=bXNKSnE2VlBxeTp2YS53aGF0c2FwcC1ndw==
4/22/25, 12:11 PM – GoDaddy: *Divya Rayapuram*
could you please help me with the App Raj Kumar Bhaumik (default)
6-digit code
4/22/25, 12:12 PM – Suryaimport: 381079
4/22/25, 12:12 PM – GoDaddy: *Divya Rayapuram*
Thank you for confirming the details let me validate the account
4/22/25, 12:14 PM – GoDaddy: *Divya Rayapuram*
As we have checked from our end we see that the domain is already setup with the starter plan
could you please check ?
4/22/25, 12:15 PM – Suryaimport: Yes can you delete it then I’ll make a new one in deluxe plan
4/22/25, 12:16 PM – Suryaimport: I want to make new site with same domain name in www.suryaimport.com
4/22/25, 12:17 PM – GoDaddy: *Divya Rayapuram*
Deleting a website or domain setup can lead to data loss. Please confirm that you have backed up any necessary data. If you wish to proceed, I can guide you through the steps to delete their current setup and ensure you understand how to create a new one with the Deluxe plan.
4/22/25, 12:17 PM – Suryaimport: Yes done back up already
4/22/25, 12:20 PM – GoDaddy: *Divya Rayapuram*
To delete the current website setup under the Starter plan, please log in to your GoDaddy account and navigate to the “My Products” section. From there, you can locate the website setup and select the option to delete it.
4/22/25, 12:21 PM – Suryaimport: After then can I make a new website in deluxe plan with same domain name: suryaimport.com?
4/22/25, 12:21 PM – GoDaddy: *Divya Rayapuram*
Yes, once you’ve deleted the current website setup under the Starter plan, you can create a new website using the Deluxe plan with the same domain name, suryaimport.com.
4/22/25, 12:21 PM – Suryaimport: Domain name won’t get deleted right?
4/22/25, 12:22 PM – Suryaimport: Can you check how many websites are there in deluxe plan currently?
4/22/25, 12:23 PM – GoDaddy: *Divya Rayapuram*
No the domain will not delete
4/22/25, 12:23 PM – Suryaimport: Okay
4/22/25, 12:23 PM – GoDaddy: *Divya Rayapuram*
let me check how may websites already hosted with the plan
4/22/25, 12:24 PM – GoDaddy: *Divya Rayapuram*
7 websites are already hosted with the deluxe plan let us know if you face any issue?
4/22/25, 12:25 PM – Suryaimport: So I can add three more right?
4/22/25, 12:25 PM – Suryaimport: 3 websites?
4/22/25, 12:25 PM – GoDaddy: *Divya Rayapuram*
yes correct
4/22/25, 12:26 PM – GoDaddy: *Divya Rayapuram*
let us know if you have any concerns ?
4/22/25, 12:31 PM – Suryaimport: thats all
4/22/25, 12:31 PM – Suryaimport: How to delete starter plan
4/22/25, 12:31 PM – Suryaimport: After my products what to do
4/22/25, 12:32 PM – GoDaddy: *Divya Rayapuram*
After navigating to “My Products,” please locate the website associated with the Starter plan. Click on “Manage,” and then select the option to delete the website.
4/22/25, 12:34 PM – Suryaimport: IMG-20250422-WA0003.jpg (file attached)
4/22/25, 12:34 PM – Suryaimport: Where is the delete option?
4/22/25, 12:35 PM – Suryaimport: IMG-20250422-WA0005.jpg (file attached)
4/22/25, 12:35 PM – GoDaddy: *Divya Rayapuram*
you should look for settings or options related to site management. You should be an option labeled “Delete” or “Remove” to proceed with deleting the website setup.
4/22/25, 12:35 PM – Suryaimport: Can’t find where is it?
4/22/25, 12:37 PM – GoDaddy: *Divya Rayapuram*
could you please follow the above link and remove the connection with the domain to the hosting ?
4/22/25, 12:37 PM – Suryaimport: Ok
4/22/25, 12:37 PM – GoDaddy: *Divya Rayapuram*
let us know if you face any issue while disconnecting
4/22/25, 8:45 PM – Suryaimport: Hello
4/22/25, 8:45 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/22/25, 8:45 PM – Suryaimport: Yes
4/22/25, 8:45 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/22/25, 8:45 PM – Suryaimport: Customer support agent
4/22/25, 8:45 PM – GoDaddy: *AI Assistant*
Hello! I’m an AI assistant here to help you with GoDaddy products. What can I assist you with today?
4/22/25, 8:46 PM – Suryaimport: Customer support agent
4/22/25, 8:46 PM – GoDaddy: *AI Assistant*
It seems like you might want to speak with a human customer support agent. I can help with GoDaddy-related questions or transfer you to someone who can assist further. How may I assist you today?
4/22/25, 8:46 PM – Suryaimport: Customer support agent
4/22/25, 8:46 PM – GoDaddy: *Pasunuti Manasa*
Hi there, Hope you are doing great, How may I help you today ?
4/24/25, 8:09 AM – Suryaimport: Hello
4/24/25, 8:09 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/24/25, 8:12 AM – Suryaimport: Yes
4/24/25, 8:12 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/24/25, 8:12 AM – Suryaimport: Customer support agent
4/24/25, 8:12 AM – GoDaddy: *AI Assistant*
Hey there! I’m an AI assistant here to help with GoDaddy products. How can I assist you today?
4/24/25, 8:12 AM – Suryaimport: Customer support agent
4/24/25, 8:12 AM – GoDaddy: *AI Assistant*
I can definitely help with GoDaddy-related queries. Could you tell me a bit more about what you need assistance with?
4/24/25, 8:12 AM – GoDaddy: *AI Assistant*
It seems like you might need support beyond what I can offer as an AI. Let me transfer you to a human customer support agent for further assistance. Please hold on for a moment.
4/24/25, 8:13 AM – Suryaimport: Want to delete web hosting starter plan
4/24/25, 8:13 AM – Suryaimport: Customer support agent
4/24/25, 8:13 AM – GoDaddy: *AI Assistant*
Sure thing! To begin deleting your Web Hosting Starter Plan, please log in to your GoDaddy account. Once you’re in, let me know, and I’ll guide you through the next step!
4/24/25, 8:13 AM – GoDaddy: *AI Assistant*
I understand you might prefer to speak with a human. I’ll transfer you to a customer support agent right away. Please hold on for a moment.
4/24/25, 8:13 AM – Suryaimport: Logged in
4/24/25, 8:13 AM – GoDaddy: *AI Assistant*
Great! Next, head over to your “My Products” page. There, you should see your Web Hosting Starter Plan listed. Let me know once you’re there!
4/24/25, 8:14 AM – Suryaimport: Then
4/24/25, 8:14 AM – GoDaddy: *AI Assistant*
Next, find your Web Hosting Starter Plan and click on “Manage” next to it. This will take you to the settings for your hosting account. Let me know once you’ve done this!
4/24/25, 8:15 AM – Suryaimport: Then
4/24/25, 8:15 AM – GoDaddy: *AI Assistant*
Inside the hosting account settings, scroll down to find the “Options & Settings” section or a similar area that includes the option to cancel or delete your plan. Look for a “Cancel” or “Delete” button. Found it?
4/24/25, 8:17 AM – Suryaimport: Customer support agent
4/24/25, 8:17 AM – GoDaddy: *AI Assistant*
It looks like you might need more personalized assistance. I’ll transfer you to a human customer support agent right away for further help. Please hold on for a moment.
4/24/25, 8:18 AM – Suryaimport: Customer support agent
4/24/25, 8:18 AM – GoDaddy: *AI Assistant*
I understand you might prefer to speak with a human. I’ll transfer you to a customer support agent right away. Please hold on for a moment.
4/24/25, 8:26 AM – Suryaimport: Hello
4/24/25, 8:26 AM – GoDaddy: *AI Assistant*
Hey there! I’m an AI assistant here to help with GoDaddy products. How can I assist you today?
4/24/25, 8:31 AM – Suryaimport: Error: (XID 94ha42) (XID rce5h4) A DNS entry for the domain “suryaimport.com.suryaimport.in” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
4/24/25, 8:31 AM – GoDaddy: *AI Assistant*
This error typically occurs when trying to add a subdomain or domain that already has a DNS entry in your hosting account. To resolve it, you’ll need to remove the existing DNS entry for “suryaimport.com.suryaimport.in” before adding it again.
First, can you access the DNS Zone Editor in your cPanel? Let me know if you need guidance on how to get there!
4/24/25, 8:32 AM – Suryaimport: Customer support agent
4/24/25, 8:32 AM – GoDaddy: *AI Assistant*
I’ll transfer you to a human customer support agent who can help you resolve this issue. Please hold on for a moment.
4/24/25, 8:40 AM – Suryaimport: Customer support agent
4/24/25, 8:40 AM – GoDaddy: *AI Assistant*
I understand you might prefer to speak with a human. I’ll transfer you to a customer support agent right away. Please hold on for a moment.
4/24/25, 10:09 AM – Suryaimport: Customer support agent
4/24/25, 10:09 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
4/24/25, 10:09 AM – Suryaimport: Yes
4/24/25, 10:09 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
4/24/25, 10:09 AM – Suryaimport: Customer support agent
4/24/25, 10:09 AM – GoDaddy: *AI Assistant*
Hi there! I’m the AI assistant here to help with your GoDaddy questions. How can I assist you today?
4/24/25, 10:09 AM – Suryaimport: Yes
4/24/25, 10:09 AM – GoDaddy: *AI Assistant*
I’m here to help you with any questions or issues you might have. Could you tell me a bit more about what you need assistance with?
4/24/25, 10:10 AM – Suryaimport: Customer support agent
4/24/25, 10:10 AM – GoDaddy: *AI Assistant*
Great! Please go ahead and share some details about what you need help with.
4/24/25, 10:10 AM – Suryaimport: Delete DNS records
4/24/25, 10:10 AM – GoDaddy: *AI Assistant*
I’m here to help you with any questions or issues you might have. Could you tell me a bit more about what you need assistance with?
4/24/25, 10:10 AM – GoDaddy: *AI Assistant*
Sure, I can guide you on how to delete DNS records. First step is to log in to your GoDaddy Domain Control Center. Have you logged in?
4/24/25, 10:10 AM – Suryaimport: Delete DNS records
4/24/25, 10:10 AM – Suryaimport: Customer support agent
4/24/25, 10:10 AM – GoDaddy: *AI Assistant*
To delete DNS records in your GoDaddy Domain Control Center, follow these steps:
1. From the DNS Management page, scroll down to the records section. Do you see the record you want to delete?
4/24/25, 10:10 AM – Suryaimport: Customer support agent
4/24/25, 10:11 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Hi there, Hope you are doing well. How may I help you today with domain DNS ?
4/24/25, 10:12 AM – Suryaimport: Hello please see this serrors when I try to create new domain in cpanel
4/24/25, 10:12 AM – Suryaimport: [4/24, 8:31 AM] Suryaimport: Error: (XID 94ha42) (XID rce5h4) A DNS entry for the domain “suryaimport.com.suryaimport.in” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
[4/24, 8:32 AM] GoDaddy: *AI Assistant*
This error typically occurs when trying to add a subdomain or domain that already has a DNS entry in your hosting account. To resolve it, you’ll need to remove the existing DNS entry for “suryaimport.com.suryaimport.in” before adding it again.
First, can you access the DNS Zone Editor in your cPanel? Let me know if you need guidance on how to get there!
4/24/25, 10:12 AM – Suryaimport: Error: (XID 94ha42) (XID rce5h4) A DNS entry for the domain “suryaimport.com.suryaimport.in” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
4/24/25, 10:12 AM – Suryaimport: *AI Assistant*
This error typically occurs when trying to add a subdomain or domain that already has a DNS entry in your hosting account. To resolve it, you’ll need to remove the existing DNS entry for “suryaimport.com.suryaimport.in” before adding it again.
First, can you access the DNS Zone Editor in your cPanel? Let me know if you need guidance on how to get there!
4/24/25, 10:14 AM – Suryaimport: Deleting DNS records A will solve it?
4/24/25, 10:17 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Could you please provide me with a screenshot showing exactly where you are encountering this error? Thank you!
4/24/25, 10:18 AM – Suryaimport: Error: (XID 94ha42) (XID rce5h4) A DNS entry for the domain “suryaimport.com.suryaimport.in” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
4/24/25, 10:19 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Could you please provide me with a screenshot showing exactly where you are encountering this error? Thank you!
4/24/25, 10:25 AM – Suryaimport: No laptop in front of me now
4/24/25, 10:26 AM – Suryaimport: But this is the errorshowing while trying to create domain in godaddy
4/24/25, 10:26 AM – Suryaimport: Cpanel
4/24/25, 10:26 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Sure, please take your time. Once you are with your laptop, we would appreciate it if you could help us by providing a screenshot. Thank you!
4/24/25, 10:26 AM – Suryaimport: Without screenshot you can’t?
4/24/25, 10:27 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Yes we need to check the issue correctly so that we can help you with proper resolution .
4/24/25, 10:27 AM – Suryaimport: Ok wait I’ll bring laptop ok
4/24/25, 10:28 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Sure we will be here to help you 24/7 .No need to worry.
4/24/25, 10:33 AM – Suryaimport: IMG-20250424-WA0001.jpg (file attached)
4/24/25, 10:34 AM – Suryaimport: IMG-20250424-WA0003.jpg (file attached)
4/24/25, 10:34 AM – Suryaimport: IMG-20250424-WA0005.jpg (file attached)
4/24/25, 10:35 AM – Suryaimport: We have to delete DNS, I guess!
4/24/25, 10:36 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Thank you for confirmation.
Before we proceed further, could you please provide your customer ID and 4 digit pin ?
4/24/25, 10:36 AM – Suryaimport: Yes
4/24/25, 10:36 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
4/24/25, 10:37 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Could you also provide me the two step authentication code that you have just received on your registered mobile/Authenticator aPayPal?
4/24/25, 10:37 AM – Suryaimport: Yes
4/24/25, 10:37 AM – Suryaimport: 816552
4/24/25, 10:40 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Thank you for the validation.
4/24/25, 10:40 AM – Suryaimport: 😊
4/24/25, 10:41 AM – GoDaddy: *Ganesh Chitakunta Vataram*
I request you to please allow me a moment so that I can check from our end
4/24/25, 10:41 AM – Suryaimport: Okay
4/24/25, 10:48 AM – GoDaddy: *Ganesh Chitakunta Vataram*
Thank you for staying connected .
4/24/25, 10:57 AM – Suryaimport: Ai suggest to delete DNS record
4/24/25, 10:57 AM – Suryaimport: A record.
4/24/25, 10:57 AM – Suryaimport: Can I delete that?
4/24/25, 11:01 AM – GoDaddy: *Abhinash*
Let me check and provide you with an update on the DNS settings for the A record.
Could you please share the six-digit code that was sent to your registered App Raj Kumar Bhaumik?
4/24/25, 11:01 AM – Suryaimport: 618956
4/24/25, 11:05 AM – GoDaddy: *Abhinash*
I’ve confirmed that the A records for the website are correctly added in the DNS settings of the domain to connect it with the website.
4/24/25, 11:05 AM – Suryaimport: So what is the error which DNS should I delete?
4/24/25, 11:08 AM – Suryaimport: How to remove the error?
4/24/25, 11:09 AM – GoDaddy: *Abhinash*
Could you please clarify which error you are referring to?
4/24/25, 11:09 AM – Suryaimport: DNS entry for domain already exist
4/24/25, 11:09 AM – Suryaimport: IMG-20250424-WA0003.jpg (file attached)
4/24/25, 11:11 AM – Suryaimport: How to remove the error?
4/24/25, 11:12 AM – Suryaimport: It says dns entry for domain suryaimport.com already exist. So what to do to solve this?
4/24/25, 11:13 AM – GoDaddy: *Abhinash*
Are you attempting to add a domain to cPanel?
4/24/25, 11:13 AM – Suryaimport: Yes
4/24/25, 11:14 AM – Suryaimport: Please add this domain in cpanel! www.suryaimport.com
4/24/25, 11:17 AM – GoDaddy: *Abhinash*
Would you like to add suryaimport.com or www.suryaimport.com?
4/24/25, 11:17 AM – Suryaimport: www.suryaimport.com
4/24/25, 11:18 AM – Suryaimport: Same right?
4/24/25, 11:18 AM – Suryaimport: Plz do suryaimport.com
4/24/25, 11:19 AM – GoDaddy: *Abhinash*
Yes, we need to add the domain in the cPanel website dashboard, and we will also add the subdomain with ‘www’ in the cPanel website dashboard to ensure access to the website.
4/24/25, 11:19 AM – Suryaimport: Okay
4/24/25, 11:25 AM – GoDaddy: *Abhinash*
We’re adding the domain in cPanel website dashboard for website, it may take sometime. Please stay connected.
4/24/25, 11:25 AM – Suryaimport: Okay
4/24/25, 11:31 AM – GoDaddy: IMG-20250424-WA0006.jpg (file attached)
Thanks for waiting, I’ve added the domain in cPanel website dashboard with redirection of ‘www’.
4/24/25, 11:35 AM – Suryaimport: Ok
4/24/25, 11:36 AM – GoDaddy: *Abhinash*
Superb! the domain is added in cPanel website dashboard with redirection of subdomain ‘www’.
4/24/25, 11:37 AM – Suryaimport: Plz wait u have to add ssl
4/24/25, 11:38 AM – GoDaddy: IMG-20250424-WA0007.jpg (file attached)
No worries! we’ve also added the SSL on domain and subdomain ‘www’.
4/24/25, 11:38 AM – Suryaimport: Ok
4/24/25, 11:40 AM – Suryaimport: IMG-20250424-WA0009.jpg (file attached)
4/24/25, 11:40 AM – Suryaimport: Should I install application?
4/24/25, 11:40 AM – Suryaimport: Or upload files in file manager?
4/24/25, 11:42 AM – GoDaddy: *Abhinash*
Yeah sure! Take your time, to add the website files in file manager, also install the applications on your end, which one you want for website.
4/24/25, 12:52 PM – Suryaimport: Hello
4/24/25, 12:54 PM – Suryaimport: Hello
4/24/25, 12:56 PM – Suryaimport: Hello
4/24/25, 12:59 PM – GoDaddy: *Sheikh*
Hey there! Your chat got transferred to me
May I know the issue you’re facing?
4/24/25, 12:59 PM – Suryaimport: Hi
4/24/25, 1:00 PM – GoDaddy: *Sheikh*
May I know the issue you’re facing?
4/24/25, 1:01 PM – Suryaimport: Yes
4/24/25, 1:02 PM – Suryaimport: IMG-20250424-WA0011.jpg (file attached)
4/24/25, 1:02 PM – Suryaimport: IMG-20250424-WA0013.jpg (file attached)
4/24/25, 1:02 PM – Suryaimport: Can you install the application and install the site from application WordPress
4/24/25, 1:03 PM – GoDaddy: *Sheikh*
Please go through the article in the below link and follow the steps accordingly
4/24/25, 1:03 PM – Suryaimport: suryaimport.com
4/24/25, 1:05 PM – GoDaddy: *Sheikh*
May I know if you checked above article?
4/24/25, 1:05 PM – Suryaimport: It’s working now
4/24/25, 1:05 PM – GoDaddy: *Sheikh*
That sound’s great. Do let us know if you face any issue
4/24/25, 1:10 PM – Suryaimport: Hello
4/24/25, 1:10 PM – GoDaddy: *Sheikh*
Yes
5/25/25, 2:15 PM – Suryaimport: Gello
5/25/25, 2:16 PM – Suryaimport: Hello
5/25/25, 2:16 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
5/25/25, 2:16 PM – Suryaimport: Customer support agent
5/25/25, 2:16 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
5/25/25, 2:16 PM – Suryaimport: Yes
5/25/25, 2:16 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
5/25/25, 2:16 PM – GoDaddy: *AI Assistant*
Hello! I’m GoDaddy’s AI assistant, here to help with your GoDaddy products. How can I assist you today?
5/25/25, 2:17 PM – Suryaimport: Customer support agent
5/25/25, 2:17 PM – GoDaddy: *AI Assistant*
I’ll transfer you to a human customer support agent right away. Please hold on a moment.
5/25/25, 5:45 PM – Suryaimport: Hello
5/25/25, 5:45 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
5/25/25, 5:45 PM – Suryaimport: Customer support agent
5/25/25, 5:46 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
5/25/25, 5:46 PM – Suryaimport: Yes
5/25/25, 5:46 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
5/25/25, 5:46 PM – Suryaimport: Ok
5/25/25, 5:46 PM – GoDaddy: *AI Assistant*
Hello! I’m your virtual assistant from GoDaddy. How can I assist you today?
5/25/25, 5:46 PM – GoDaddy: *AI Assistant*
It seems like there might be something specific you’re looking for help with. Could you give me a bit more detail on what you need assistance with?
5/25/25, 5:46 PM – Suryaimport: Customer support agent
5/25/25, 5:47 PM – Suryaimport: Customer support agent
5/25/25, 5:48 PM – Suryaimport: Hello
5/25/25, 5:48 PM – GoDaddy: *Madhvi Gupta*
Hi there!
We really appreciate your time and patience in getting connected to us. I hope you are doing good 🙂
How May i help you with your GoDaddy account.
5/25/25, 5:49 PM – Suryaimport: hi
5/25/25, 5:49 PM – Suryaimport: Please install SSL on this site
5/25/25, 5:49 PM – Suryaimport: www.suryaimport.us
5/25/25, 5:56 PM – GoDaddy: *Madhvi Gupta*
Thank you for sharing the details. However, to proceed further, I need to validate your account. May I have your customer number, please?
5/25/25, 5:57 PM – Suryaimport: Yes
5/25/25, 5:57 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
5/25/25, 5:57 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
5/25/25, 5:58 PM – GoDaddy: *Madhvi Gupta*
Could you please provide the code from the app, Raj Kumar Bhaumik? I need it to complete the 2-step verification for your account. Thank you!
5/25/25, 5:59 PM – Suryaimport: Yes
5/25/25, 5:59 PM – Suryaimport: 869088
5/25/25, 6:00 PM – GoDaddy: *Madhvi Gupta*
Thank you so much for providing all the details. Please allow me a few minutes to fetch your account information.
5/25/25, 6:00 PM – Suryaimport: Ok
5/25/25, 6:00 PM – Suryaimport: Please install SSL certificate on the site www.suryaimport.us
5/25/25, 6:02 PM – GoDaddy: IMG-20250525-WA0000.jpg (file attached)
5/25/25, 6:02 PM – Suryaimport: Ok
5/25/25, 6:10 PM – GoDaddy: *Madhvi Gupta*
I have checked it and it is running properly.
5/25/25, 6:10 PM – Suryaimport: Okay
5/25/25, 6:14 PM – GoDaddy: *Madhvi Gupta*
Please let me know if you need any other assistance from me.
5/25/25, 9:19 PM – Suryaimport: Okay
5/25/25, 9:25 PM – GoDaddy: *Nikhil J*
Hello,It looks like there was a gap in our chat. Iam now taking over. I will review the last part of our conversation to assist you better.As far I see that you are referring to installing the SSL Am I correct?
5/29/25, 10:21 AM – Suryaimport: Hello
5/29/25, 10:21 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
5/29/25, 10:21 AM – Suryaimport: Please install SSL certificate
5/29/25, 10:21 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
5/29/25, 10:21 AM – Suryaimport: Yes
5/29/25, 10:21 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
5/29/25, 10:21 AM – Suryaimport: Please install SSL site on suryaimport.cn
5/29/25, 10:21 AM – GoDaddy: *AI Assistant*
Hello! I’m an AI assistant here to help you with GoDaddy products and services. How can I assist you today?
5/29/25, 10:22 AM – Suryaimport: Customer support agent
5/29/25, 10:22 AM – GoDaddy: *AI Assistant*
To install an SSL certificate for your site, you’ll first need to purchase or have an SSL certificate available. Do you already have an SSL certificate for suryaimport.cn?
5/29/25, 10:22 AM – Suryaimport: No
5/29/25, 10:22 AM – Suryaimport: Please install SSL on suryaimport.cn
5/29/25, 10:22 AM – GoDaddy: *Imtyaz*
Hello! My name is Imtiyaz, and thank you for reaching out to us today.
Could you please confirm if you are looking to install the SSL on your domain “suryaimport.cn”?
5/29/25, 10:23 AM – Suryaimport: Yes right
5/29/25, 10:24 AM – GoDaddy: *Imtyaz*
Thanks for sharing the confirmation with. Let me check this first on my end to assist you in the best possible way. Could you please share your customer number of your GoDaddy account to validate it ?
5/29/25, 10:24 AM – Suryaimport: Ok
5/29/25, 10:24 AM – Suryaimport: Yes
5/29/25, 10:24 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
5/29/25, 10:24 AM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
5/29/25, 10:25 AM – GoDaddy: *Imtyaz*
For two-step verification, we have sent a one-time code to your registered “App Raj Kumar Bhaumik (default)”. Kindly check and share it with me here.
5/29/25, 10:25 AM – Suryaimport: 425090
5/29/25, 10:26 AM – GoDaddy: *Imtyaz*
Thanks for sharing the details. Please allow me a moment to verify your account and assist you further.
5/29/25, 10:29 AM – GoDaddy: IMG-20250529-WA0000.jpg (file attached)
Kindly check the screenshot. I have set up the SSL as auto SSL on your domain, and it should reflect within a few minutes, which means everything is set up correctly now.
5/29/25, 10:30 AM – Suryaimport: Yes ok
5/29/25, 10:30 AM – Suryaimport: How long will it take to reflect in
5/29/25, 10:30 AM – Suryaimport: Desktop site?
5/29/25, 10:32 AM – GoDaddy: *Imtyaz*
Yes, it will reflect within a few minutes, approximately 90 minutes, for the website to be secured with SSL. I have now correctly configured your SSL with the domain, so there should be no further issues.
5/29/25, 10:32 AM – Suryaimport: Ok
5/29/25, 10:33 AM – GoDaddy: *Imtyaz*
Cool!
Is there anything else you might need help at this time ?
5/29/25, 10:36 AM – GoDaddy: *Imtyaz*
Thanks for your wonderful cooperation and lovely patience! Have a great time ahead. I and my team wish you a never ending success in your business.
5/29/25, 10:36 AM – Suryaimport: that’s all
5/29/25, 10:36 AM – GoDaddy: *Imtyaz*
Thanks for your wonderful cooperation and lovely patience! Have a great time ahead. I and my team wish you a never ending success in your business.
5/29/25, 10:37 AM – GoDaddy: *Imtyaz*
Thank you for being a valued GoDaddy customer since a long time. It’s been a pleasure working with you today!
As such we’d appreciate your feedback – following this conversation there will be a short survey where 0 is the least and 10 is the highest.
5/29/25, 10:37 AM – GoDaddy: Please provide your feedback on this 4 question survey.
5/29/25, 10:37 AM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
5/29/25, 10:47 AM – Suryaimport: 10
5/29/25, 10:47 AM – GoDaddy: Were we able to resolve the reason for your chat? (Yes/No)
5/29/25, 11:00 AM – Suryaimport: yes
5/29/25, 11:00 AM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
5/29/25, 11:00 AM – Suryaimport: 10
5/29/25, 11:00 AM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best. (0-10)
5/29/25, 11:01 AM – Suryaimport: 10
5/29/25, 11:01 AM – GoDaddy: Thank you for chatting with us.
5/30/25, 6:38 PM – Suryaimport: Hello
5/30/25, 6:38 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
5/30/25, 6:38 PM – Suryaimport: Customer support agent
5/30/25, 6:39 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
5/30/25, 6:39 PM – Suryaimport: Customer support agent
5/30/25, 6:39 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
5/30/25, 6:39 PM – Suryaimport: Customer support agent
5/30/25, 6:39 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
5/30/25, 6:39 PM – Suryaimport: Yes
5/30/25, 6:39 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
5/30/25, 6:39 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant for GoDaddy. How can I assist you today?
5/30/25, 6:40 PM – Suryaimport: Customer support agent
5/30/25, 6:40 PM – GoDaddy: *AI Assistant*
I see you’re looking to speak with a human customer support agent. I’ll transfer you to one right away. Please hold on a moment.
5/30/25, 6:40 PM – Suryaimport: Ok
5/30/25, 6:41 PM – GoDaddy: *Sanjay Mode*
Hi there. How may I help you today?
5/30/25, 6:41 PM – Suryaimport: Hello
5/30/25, 6:41 PM – Suryaimport: Please install ssl
5/30/25, 6:41 PM – Suryaimport: On my site suryaimport.cb
5/30/25, 6:41 PM – Suryaimport: suryaimport.cn
5/30/25, 6:41 PM – GoDaddy: *Sanjay Mode*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number.
5/30/25, 6:41 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
5/30/25, 6:42 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
5/30/25, 6:42 PM – GoDaddy: *Sanjay Mode*
Thank you for sharing the customer number. I have sent you the one-time code to your registered email address.Please provide it to me to validate your account.
5/30/25, 6:43 PM – Suryaimport: 827930
5/30/25, 6:44 PM – GoDaddy: *Sanjay Mode*
Could you please send me the authentication code to validate your account? Thank you!
5/30/25, 6:45 PM – Suryaimport: 502480
5/30/25, 6:46 PM – GoDaddy: *Sanjay Mode*
Thank you for validation. Could you please allow 2-3 minutes to review your account.
5/30/25, 6:46 PM – Suryaimport: ok
5/30/25, 6:48 PM – GoDaddy: *Sanjay Mode*
Did you purchase the SSL?
5/30/25, 6:49 PM – Suryaimport: Auto ssl
5/30/25, 6:49 PM – Suryaimport: I have purchased deluxe plan
5/30/25, 6:49 PM – Suryaimport: Free ssl for all sites
5/30/25, 6:49 PM – Suryaimport: So please install SSL certificate on can sites
5/30/25, 6:49 PM – Suryaimport: Cn
5/30/25, 6:49 PM – Suryaimport: China
5/30/25, 6:50 PM – Suryaimport: www.suryaimport.cn
5/30/25, 6:50 PM – GoDaddy: *Sanjay Mode*
Could you please provide me with the order ID? Thank you!
5/30/25, 6:50 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
5/30/25, 6:50 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
5/30/25, 6:51 PM – GoDaddy: *Sanjay Mode*
Thank you for providing the customer ID Sorry i have to hide godaddy customer id to save our site from hacking.. However, could you please share the order ID as well? Thank you!
5/30/25, 6:51 PM – Suryaimport: What is order id
5/30/25, 6:51 PM – Suryaimport: ?
5/30/25, 6:52 PM – GoDaddy: *Sanjay Mode*
The ID of the product you purchased is as follows.
5/30/25, 6:53 PM – Suryaimport: Please install SSL on site suryaimport.cn
5/30/25, 6:54 PM – GoDaddy: *Sanjay Mode*
https://www.godaddy.com/help/install-an-ssl-using-autossl-on-my-web-hosting-cpanel-41641 please click on the above link and follow the steps to install the autossl.
5/30/25, 6:57 PM – Suryaimport: please install ssl on site suryaimport.cn
5/30/25, 6:58 PM – Suryaimport: Please install SSL from your side
5/30/25, 6:58 PM – GoDaddy: *Sanjay Mode*
Unfortunately, we are unable to install the ssl from our end; it will need to be installed on your end.
7/22/25, 10:55 AM – Suryaimport: Hello
7/22/25, 10:55 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
7/22/25, 10:56 AM – Suryaimport: Yes
7/22/25, 10:56 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
7/22/25, 10:56 AM – GoDaddy: *AI Assistant*
Hello! I’m GoDaddy’s AI assistant, here to help you. What can I assist you with today?
7/22/25, 10:56 AM – Suryaimport: Ai assistant
7/22/25, 10:56 AM – GoDaddy: *AI Assistant*
Yes, that’s me! How can I assist you with your GoDaddy products or services today?
7/22/25, 10:57 AM – Suryaimport: Customer support agent
7/22/25, 10:57 AM – GoDaddy: *AI Assistant*
User requested to speak with a customer support agent.
7/22/25, 10:58 AM – GoDaddy: *archana7322*
Hi there, I hope you are doing great. May I please know the issue you are facing ?
7/22/25, 10:59 AM – Suryaimport: Yes please install SSL on my site
7/22/25, 10:59 AM – Suryaimport: Suryaimport.us
7/22/25, 10:59 AM – GoDaddy: *archana7322*
Let me check it for you. Before we proceed further, could you please provide your customer ID ?
7/22/25, 10:59 AM – Suryaimport: Lock is not installed in us site www.auryaimport.us
7/22/25, 10:59 AM – Suryaimport: Yes
7/22/25, 11:00 AM – Suryaimport: 221278996 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
7/22/25, 11:01 AM – GoDaddy: *archana7322*
Could you please help me with the valid customer id ?
7/22/25, 11:01 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
7/22/25, 11:01 AM – Suryaimport: Id pin sorry i have to hide pin or password to protect my site from hacking or misuse.
7/22/25, 11:03 AM – GoDaddy: *archana7322*
Could you please help me with the 6 digit code that you received on the registered email address ?
7/22/25, 11:04 AM – Suryaimport: 813716
7/22/25, 11:05 AM – GoDaddy: *archana7322*
Could you please help us with the valid code ?
7/22/25, 11:06 AM – Suryaimport: 109572
7/22/25, 11:08 AM – GoDaddy: *archana7322*
Could you please assist me with the valid code? We will be having valid attempts, so I would appreciate it if you could check the registered email address, as I have resent the code for you.
7/22/25, 11:09 AM – Suryaimport: 298258
7/22/25, 11:10 AM – GoDaddy: *archana7322*
You have enabled 2 step verification and I have sent you the code to your app authernicator and please help me with that code.
7/22/25, 11:10 AM – Suryaimport: Ok
7/22/25, 11:11 AM – Suryaimport: 882205
7/22/25, 11:12 AM – GoDaddy: *archana7322*
Thank you for the validation. Let me review the account and help you further .
7/22/25, 11:15 AM – GoDaddy: *archana7322*
Upon checking I see that the site is working fine and is secure
7/22/25, 11:17 AM – Suryaimport: Ok then everything ok and good!
7/22/25, 11:18 AM – GoDaddy: *archana7322*
Yes, the site is secure and there is no need to worry .
7/22/25, 11:19 AM – GoDaddy: *archana7322*
Thank you for being such a kind and understanding customer this far. You are the politest customer I have ever chatted with. I would love to assist you again if I ever got chance to.
7/22/25, 11:20 AM – GoDaddy: *archana7322*
It was my pleasure assisting you with the ssl installatio confirmation .Thank you for being a valued GoDaddy customer, as such we’d appreciate your feedback. Post this conversation, you’ll receive a short survey. Please rate us on a scale of 0-10, where 0 is the least 10 is the best.
7/22/25, 11:20 AM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
7/22/25, 11:20 AM – GoDaddy: Please provide your feedback on this 4 question survey.
7/22/25, 3:20 PM – GoDaddy: The survey has expired. Thank you for your time.
7/22/25, 3:20 PM – GoDaddy: The survey has expired. Thank you for your time.
7/26/25, 8:17 AM – Suryaimport: Hello
7/26/25, 8:17 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
7/26/25, 8:18 AM – Suryaimport: Yes
7/26/25, 8:18 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
7/26/25, 8:18 AM – Suryaimport: Customer support agent
7/26/25, 8:18 AM – GoDaddy: *AI Assistant*
Hello! I’m GoDaddy’s AI assistant, ready to help with your questions or issues. How can I assist you today?
7/26/25, 8:18 AM – Suryaimport: Hello
7/26/25, 8:18 AM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let’s get you connected to the right person for assistance. Please hold on a moment while I transfer you.
7/26/25, 8:18 AM – Suryaimport: Customer support agent
7/26/25, 8:18 AM – GoDaddy: *AI Assistant*
Hey there! I’m GoDaddy’s AI assistant. How can I help you today?
7/26/25, 8:18 AM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let’s get you connected to the right person for assistance. Please hold on a moment while I transfer you.
8/8/25, 12:16 PM – Suryaimport: Hi
8/8/25, 12:16 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/8/25, 12:16 PM – Suryaimport: Yes
8/8/25, 12:16 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/8/25, 12:16 PM – GoDaddy: *AI Assistant*
Hello! I’m an AI assistant here to help with GoDaddy-related questions and issues. How can I assist you today?
8/8/25, 12:16 PM – Suryaimport: Customer support agent
8/8/25, 12:17 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let me transfer you to the right team for assistance. Please hold on a moment.
8/8/25, 12:43 PM – Suryaimport: Hello
8/8/25, 12:43 PM – GoDaddy: *AI Assistant*
Hi there! I’m an AI assistant here to help with GoDaddy-related questions and issues. How can I assist you today?
8/8/25, 12:43 PM – Suryaimport: Customer support agent
8/8/25, 12:44 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let me transfer you to the right team for assistance. Please hold on a moment.
8/8/25, 12:51 PM – Suryaimport: Customer support agent
8/8/25, 12:51 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let me transfer you to the right team for assistance. Please hold on a moment.
8/8/25, 1:15 PM – Suryaimport: Hello
8/8/25, 1:15 PM – Suryaimport: Customer support agent
8/8/25, 1:15 PM – GoDaddy: *AI Assistant*
Hi there! I’m an AI assistant here to help with GoDaddy-related questions and issues. How can I assist you today?
8/8/25, 1:16 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let me transfer you to the right team for assistance. Please hold on a moment.
8/8/25, 1:16 PM – Suryaimport: Customer support agent
8/8/25, 1:16 PM – GoDaddy: *AI Assistant*
I understand you’d like to speak with a human customer support agent. Let me transfer you to the right team for assistance. Please hold on a moment.
8/8/25, 2:14 PM – Suryaimport: Please make it fast waiting
8/8/25, 2:14 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/8/25, 2:14 PM – Suryaimport: Customer support agent
8/8/25, 2:14 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/8/25, 2:14 PM – Suryaimport: Customer support agent
8/8/25, 2:14 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/8/25, 2:14 PM – Suryaimport: Customer support agent
8/8/25, 2:14 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/8/25, 2:14 PM – Suryaimport: Yes
8/8/25, 2:14 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/8/25, 2:15 PM – Suryaimport: Customer support agent
8/8/25, 2:15 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
8/8/25, 2:15 PM – Suryaimport: Customer support agent
8/8/25, 2:15 PM – GoDaddy: *AI Assistant*
I’m here to help you with your GoDaddy-related questions. Could you tell me a bit more about what you need assistance with?
8/8/25, 2:15 PM – Suryaimport: Customer support agent
8/8/25, 2:15 PM – GoDaddy: *AI Assistant*
I’ll need to transfer you to a human for further assistance. Please hold on a moment.
8/8/25, 2:15 PM – GoDaddy: *AI Assistant*
I’ll need to transfer you to a human for further assistance. Please hold on a moment.
8/8/25, 2:15 PM – Suryaimport: Ok
8/8/25, 2:15 PM – GoDaddy: *AI Assistant*
I’ll need to transfer you to a human for further assistance. Please hold on a moment.
8/8/25, 2:38 PM – Suryaimport: Hi
8/8/25, 2:38 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
8/8/25, 2:38 PM – Suryaimport: Customer support agent
8/8/25, 2:38 PM – GoDaddy: *AI Assistant*
I’ll need to transfer you to a human for further assistance. Please hold on a moment.
8/8/25, 2:56 PM – Suryaimport: 404 error in website www.suryaimport.com
8/8/25, 2:56 PM – GoDaddy: *AI Assistant*
I’d like to help with that 404 error. Could you tell me if you’ve recently made any changes to your website or its settings?
8/8/25, 2:56 PM – Suryaimport: No
8/8/25, 2:56 PM – GoDaddy: *AI Assistant*
Alright, let’s start with the basics. Could you check if the domain name is correctly pointed to your hosting account? Sometimes, a misconfiguration here can cause a 404 error.
8/8/25, 2:59 PM – Suryaimport: Ok
8/8/25, 2:59 PM – GoDaddy: *AI Assistant*
Great! After checking, let me know the outcome or if you need further assistance with the next steps.
8/18/25, 4:41 PM – Suryaimport: Hello
8/18/25, 4:41 PM – Suryaimport: Customer support agent
8/18/25, 4:41 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/18/25, 4:41 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/18/25, 4:41 PM – Suryaimport: Customer support agent
8/18/25, 4:41 PM – Suryaimport: Yes
8/18/25, 4:41 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/18/25, 4:41 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/18/25, 4:41 PM – Suryaimport: Customer support agent
8/18/25, 4:41 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant here at GoDaddy. How can I assist you today?
8/18/25, 4:41 PM – Suryaimport: Customer support agent
8/18/25, 4:41 PM – GoDaddy: *AI Assistant*
User requested to speak with a customer support agent.
8/18/25, 4:41 PM – GoDaddy: *deepthi3825*
Hi there, I hope you are doing great. How may I help you today?
8/18/25, 4:42 PM – Suryaimport: Hi
8/18/25, 4:42 PM – Suryaimport: I got message from godaddy
8/18/25, 4:42 PM – Suryaimport: My products are going to expire in 9 days
8/18/25, 4:42 PM – Suryaimport: Can you tell me which products are going to expire?
8/18/25, 4:42 PM – GoDaddy: *deepthi3825*
Let me check it for you. Before we proceed further, could you please provide your customer ID.
8/18/25, 4:43 PM – Suryaimport: Yes
8/18/25, 4:43 PM – Suryaimport: 221278996 pin sorry i have to hide pin or password to protect my site from hacking or misuse.
8/18/25, 4:46 PM – GoDaddy: *deepthi3825*
Could you please help me with the correct customer ID>
8/18/25, 4:46 PM – Suryaimport: Yes
8/18/25, 4:46 PM – Suryaimport: 221278996
8/18/25, 4:46 PM – Suryaimport: Id
8/18/25, 4:48 PM – GoDaddy: *deepthi3825*
I have sent an one-time code to your GoDaddy registered email for this account. Could you please help me with the code to validate your account?
8/18/25, 4:48 PM – Suryaimport: Sure
8/18/25, 4:49 PM – Suryaimport: 071224
8/18/25, 4:50 PM – GoDaddy: *deepthi3825*
I see your account is secured with 2 Step verification. Could you also provide me the two step authentication code that you have just received on your App Raj Kumar Bhaumik.
8/18/25, 4:51 PM – Suryaimport: 747871
8/18/25, 4:54 PM – GoDaddy: *deepthi3825*
Thank you for the validation.
8/18/25, 4:56 PM – Suryaimport: Please let me know which product going to expire?
8/18/25, 4:56 PM – GoDaddy: *deepthi3825*
Thank you for your patience. Professional Email Individual
raj@suryaimport.us
Cancels
25/8/2025
8/18/25, 4:56 PM – Suryaimport: Ok
8/18/25, 4:56 PM – Suryaimport: Please expand it for one month how much?
8/18/25, 4:56 PM – Suryaimport: How much I have to pay to expand for one month?
8/18/25, 4:58 PM – GoDaddy: *deepthi3825*
We would request you to please review the cart link shared below.
8/18/25, 5:03 PM – Suryaimport: Hello
8/18/25, 5:03 PM – Suryaimport: No payment request from ccavwnue
8/18/25, 5:03 PM – Suryaimport: Still loading
8/18/25, 5:04 PM – GoDaddy: *deepthi3825*
We kindly ask you to please check in the incognito window and try to make the payment.
8/18/25, 5:11 PM – Suryaimport: Can u make from your aide
8/18/25, 5:11 PM – Suryaimport: Side
8/18/25, 5:11 PM – Suryaimport: I’ll transfer to your account
8/18/25, 5:11 PM – Suryaimport: ?
8/18/25, 5:12 PM – GoDaddy: *Kante Rajesh*
Hi there, Hope you are doing well, May i please know if you are trying to renew the professonal email id for 1month ?
8/18/25, 5:12 PM – Suryaimport: Yes
8/18/25, 5:13 PM – Suryaimport: Ccavennue is still loading
8/18/25, 5:13 PM – GoDaddy: *Kante Rajesh*
As far as I understood, you are facing issue with renewal pricing am i right ? Please do correct me If I am wrong
8/18/25, 5:13 PM – Suryaimport: Can’t make payment through ccavennue since it is not moving to next page just loading
8/18/25, 5:13 PM – GoDaddy: *Kante Rajesh*
I will definitely assist you with the payment issue . While assisting you I may ask you few questions to understand the issue in a better way
8/18/25, 5:13 PM – GoDaddy: *Kante Rajesh*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number?
8/18/25, 5:14 PM – Suryaimport: Yes right want to renew professional email raj@suryaimport.is
8/18/25, 5:14 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
8/18/25, 5:15 PM – GoDaddy: *Kante Rajesh*
I have sent email verification 6digit code to your registered email id of your GoDaddy account
Could you please check and help me with that code this will help me validate your GoDaddy account and i will be looking details to help you further
8/18/25, 5:15 PM – Suryaimport: 082469
8/18/25, 5:15 PM – Suryaimport: Code
8/18/25, 5:16 PM – GoDaddy: *Kante Rajesh*
As i see you have added google or app authenticator to your GoDaddy account can you please provide me that 6 digit code then i will be able to valiadted your account from my end and assist you further
8/18/25, 5:17 PM – Suryaimport: 695031
8/18/25, 5:18 PM – Suryaimport: Please extend myemail id for one month
8/18/25, 5:18 PM – Suryaimport: raj@suryaimport.ua
8/18/25, 5:18 PM – Suryaimport: raj@suryaimport.us
8/18/25, 5:18 PM – GoDaddy: *Kante Rajesh*
Thank you for sharing account details of your GoDaddy and helping me in validation let me review the details of your account so that i can assist you further from my end please don’t worry
8/18/25, 5:18 PM – Suryaimport: Ok
8/18/25, 5:20 PM – GoDaddy: *Kante Rajesh*
8/18/25, 5:20 PM – GoDaddy: *Kante Rajesh*
I would suggest you to please proceed for the payment from above cart link using new payment method like UPI or net banking
8/18/25, 5:21 PM – Suryaimport: Ok wait trying
8/18/25, 5:22 PM – Suryaimport: Not loading cant
8/18/25, 5:22 PM – Suryaimport: Pay
8/18/25, 5:22 PM – Suryaimport: Site not loading!
8/18/25, 5:23 PM – GoDaddy: *Kante Rajesh*
I need some additional information to review this concern. It would be a great help if you could share the screenshot with me so that I could replicate it.
8/18/25, 5:26 PM – Suryaimport: IMG-20250818-WA0000.jpg (file attached)
8/18/25, 5:27 PM – Suryaimport: Not loading after clicking ok this page!
8/18/25, 5:27 PM – Suryaimport: Please solve it fast!
8/18/25, 5:28 PM – Suryaimport: After clicking on ready for checkout no page is opening
8/18/25, 5:28 PM – Suryaimport: So how to pay?
8/18/25, 5:28 PM – GoDaddy: *Kante Rajesh*
I recommend trying to make the payment using your UPI ID through a different device.?
8/18/25, 5:37 PM – Suryaimport: Ok
8/18/25, 5:37 PM – Suryaimport: Send me money amount
8/18/25, 5:37 PM – Suryaimport: In upi
8/18/25, 5:37 PM – Suryaimport: Request money amount in upi
8/18/25, 5:40 PM – GoDaddy: *Sunil*
Please try it in an incognito window once.
8/18/25, 5:43 PM – Suryaimport: Please send me link again!
8/18/25, 5:43 PM – Suryaimport: It’s expired!
8/18/25, 5:44 PM – GoDaddy: *Sunil*
To proceed further. I have sent you the code to your registered email. May I have that code, please?
8/18/25, 5:44 PM – Suryaimport: 079983
8/18/25, 5:46 PM – GoDaddy: *Sunil*
Thank you for sharing the code. However, I noticed that you have enabled two-step verification authenticator app on your account. To proceed further, Could you please provide that code?
8/18/25, 5:47 PM – Suryaimport: 534952
8/18/25, 5:48 PM – GoDaddy: *Sunil*
Thank you for sharing the code! I have added the email renewal to your cart. Please access the link below and complete your renewal.
8/18/25, 5:51 PM – Suryaimport: IMG-20250818-WA0001.jpg (file attached)
8/18/25, 5:51 PM – Suryaimport: No page loads after this!
8/18/25, 5:52 PM – Suryaimport: Can’t make payment it’s not easy!
8/18/25, 5:52 PM – Suryaimport: Send me link again or u pay I’ll pay u.
8/18/25, 5:52 PM – GoDaddy: *Sunil*
There might be an issue from your backend server or it could be from the ISP’s end.
8/18/25, 5:53 PM – Suryaimport: Yes solve it and send me!
8/18/25, 5:53 PM – Suryaimport: My mobile battery about to be off
8/18/25, 5:53 PM – Suryaimport: Bye will talk later on
8/18/25, 5:54 PM – GoDaddy: *Sunil*
Sure! Here is the link to your cart:
8/18/25, 6:33 PM – Suryaimport: Hello
8/18/25, 6:33 PM – Suryaimport: Please send me link again
8/18/25, 6:33 PM – Suryaimport: Above link is expired?
8/18/25, 6:34 PM – GoDaddy: *Suryaprakash Gaddam*
Sure, let me check and share it again. before that I need to validate the account.
8/18/25, 6:34 PM – Suryaimport: Ok
8/18/25, 6:34 PM – Suryaimport: Can u pay it from your side, I’ll transfer it to your account.
8/18/25, 6:35 PM – GoDaddy: *Suryaprakash Gaddam*
Could you provide me the authentication code that you have just received on your registered email?
8/18/25, 6:35 PM – Suryaimport: 609963
8/18/25, 6:36 PM – GoDaddy: *Suryaprakash Gaddam*
Could you also provide me the two step authentication code that you have just received on your registered Authenticator app ?
8/18/25, 6:36 PM – Suryaimport: 344487
8/18/25, 6:38 PM – GoDaddy: *Suryaprakash Gaddam*
Thank you for the validation. Let me share the cart link again for you
8/18/25, 6:38 PM – Suryaimport: Okay
8/18/25, 6:41 PM – GoDaddy: *Suryaprakash Gaddam*
As I review the email renewal in your cart, here is the link for the renewal]. Please log in to your GoDaddy account and open the cart link.
We would request you to please let us know in case of any challenges while making payment.
8/18/25, 6:42 PM – Suryaimport: Please send me link again it’s expired!
8/18/25, 6:42 PM – Suryaimport: If possible please you renew it from your side!
8/18/25, 6:42 PM – GoDaddy: *Suryaprakash Gaddam*
Please may I know if you have logged into your GoDaddy account?
8/18/25, 6:42 PM – Suryaimport: Yes
8/18/25, 6:44 PM – GoDaddy: *Suryaprakash Gaddam*
Could you please provide a screenshot of the page that appears when you open the cart link mentioned above?
8/18/25, 6:44 PM – Suryaimport: Not easy
8/18/25, 6:44 PM – Suryaimport: Can’t patly
8/18/25, 6:45 PM – GoDaddy: *Suryaprakash Gaddam*
I understand your concern. Since this is a payment, it needs to be completed from your end for security reasons.
8/18/25, 6:48 PM – Suryaimport: Send me link again
8/18/25, 6:48 PM – Suryaimport: It’s expired!
8/18/25, 6:48 PM – Suryaimport: Please make it fast!
8/18/25, 6:48 PM – Suryaimport: It was working this time
8/18/25, 6:48 PM – Suryaimport: But since I pressed wrong button the link got lost!
8/18/25, 6:48 PM – Suryaimport: Please send me link again!
8/18/25, 6:49 PM – GoDaddy: *Suryaprakash Gaddam*
Sure, Let me share the cart link again for you
8/18/25, 6:49 PM – Suryaimport: Ok
8/18/25, 6:49 PM – GoDaddy: *Suryaprakash Gaddam*
Here is the cart link
We would request you to please let us know in case of any challenges while making payment.
8/18/25, 6:52 PM – Suryaimport: Send me link again.
8/18/25, 6:52 PM – Suryaimport: That link is expired!
8/18/25, 6:52 PM – Suryaimport: Please send me link again for payment!
8/18/25, 6:53 PM – Suryaimport: Can’t pay it’s difficult!
8/18/25, 6:58 PM – GoDaddy: *Suryaprakash Gaddam*
I have added email plan again to your cart, Here is the cart link
We would request you to please let us know in case of any challenges while making payment.
8/20/25, 5:15 PM – Suryaimport: Hello
8/20/25, 5:16 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/20/25, 5:16 PM – Suryaimport: Customer support agent
8/20/25, 5:16 PM – Suryaimport: Yes
8/20/25, 5:16 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/20/25, 5:16 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/20/25, 5:16 PM – GoDaddy: *AI Assistant*
Hey there! I’m GoDaddy’s AI assistant, here to help with any questions or issues you might have. What can I assist you with today?
8/20/25, 5:16 PM – Suryaimport: Customer support agent
8/20/25, 5:16 PM – GoDaddy: *AI Assistant*
I can certainly help you with your query here. Could you provide me with a bit more detail about what you need assistance with?
8/20/25, 5:17 PM – Suryaimport: How much will I get if I sell my domain name thespaceview.com
8/20/25, 5:17 PM – Suryaimport: ?
8/20/25, 5:17 PM – GoDaddy: *AI Assistant*
The value of a domain like thespaceview.com can vary widely based on factors like its length, keyword relevance, and market demand. For an accurate valuation, I recommend using GoDaddy’s Domain Appraisal tool. Would you like guidance on how to use this tool?
8/20/25, 5:17 PM – GoDaddy: *AI Assistant*
Sure! To use GoDaddy’s Domain Appraisal tool, follow these steps:
1. Go to the GoDaddy website and search for “Domain Appraisal” in the search bar.
Would you like more detailed assistance on this?
8/20/25, 5:18 PM – Suryaimport: Ok
8/20/25, 5:18 PM – GoDaddy: *AI Assistant*
Great! After you’re on the Domain Appraisal page:
2. Enter your domain name, “thespaceview.com,” into the appraisal tool and click “Appraise.”
This will give you an estimated value for your domain. Anything else I can help with?
8/20/25, 5:19 PM – Suryaimport: Where can I get domain appraisal tool?
8/20/25, 5:20 PM – GoDaddy: *AI Assistant*
The Domain Appraisal tool is available on GoDaddy’s website. Search for “Domain Appraisal” in the search or tools section on GoDaddy’s homepage to find it. If you need more help navigating the website, I’m here to assist!
8/20/25, 5:23 PM – Suryaimport: Where is the search box, can’t find!
8/20/25, 5:23 PM – GoDaddy: *AI Assistant*
On GoDaddy’s homepage, you should see the search box prominently displayed at the top. It’s usually labeled with something like “Search for domain, products, and more.” If you’re having trouble, sometimes it helps to scroll up or refresh the page. What else can I assist you with today?
8/20/25, 5:23 PM – Suryaimport: Yes I saw that box
8/20/25, 5:23 PM – Suryaimport: When I type domain appraisal tool
8/20/25, 5:23 PM – GoDaddy: *AI Assistant*
Awesome! Just type “Domain Appraisal” into that search box and hit enter. It should guide you to the tool where you can get an estimated value for your domain. If there’s anything else you need help with, feel free to ask!
8/20/25, 5:24 PM – Suryaimport: It shows domainappraisaltool.com
8/20/25, 5:24 PM – GoDaddy: *AI Assistant*
After typing “Domain Appraisal” in the search box, you should see a result or a link directing you to the Domain Appraisal tool page. Click on that link to proceed. If you encounter any issues or need further assistance, I’m here for you!
8/20/25, 5:24 PM – GoDaddy: *AI Assistant*
It seems like there might be a bit of confusion. The domain appraisal service you’re looking for is directly offered by GoDaddy. You don’t need to visit domainappraisaltool.com. Instead, ensure you’re on GoDaddy’s official website and use their search function or look for the appraisal service in their services menu. If you’re still facing issues, I’d recommend reaching out directly to GoDaddy’s customer support for personalized assistance. Would you like help with anything else?
8/20/25, 5:24 PM – Suryaimport: Ok
8/20/25, 5:24 PM – GoDaddy: *AI Assistant*
If you have any more questions or need further assistance, feel free to ask. I’m here to help!
8/20/25, 5:34 PM – Suryaimport: Will godaddy sell my website of I request them?
8/20/25, 5:34 PM – GoDaddy: *AI Assistant*
Yes, GoDaddy offers a service to help you sell your domain or website through its GoDaddy Auctions for domains or by listing your website for sale if it’s built on one of their platforms. Would you like more information on how to list your domain or website for sale?
8/20/25, 5:35 PM – Suryaimport: Yes
8/20/25, 5:35 PM – Suryaimport: How much godaddy will. Charge for the service?
8/20/25, 5:35 PM – GoDaddy: *AI Assistant*
To sell your domain with GoDaddy Auctions:
1. Sign in to your GoDaddy account and go to the “My Products” section.
Would you like to continue with the next steps?
8/20/25, 5:35 PM – Suryaimport: Yes
8/20/25, 5:35 PM – GoDaddy: *AI Assistant*
GoDaddy charges an annual membership fee for listing domains on GoDaddy Auctions, plus a commission on the sale price. For the latest fees and commission rates, it’s best to check directly on GoDaddy’s website under GoDaddy Auctions or contact customer support for the most current information. Would you like help with anything else?
8/20/25, 5:35 PM – GoDaddy: *AI Assistant*
Great! What else can I assist you with today? Feel free to ask any questions or share concerns you might have.
8/20/25, 5:36 PM – Suryaimport: Please tell me in detail about charge and godaddys commission?
8/20/25, 5:36 PM – GoDaddy: *AI Assistant*
User is inquiring about the charges and commission rates for listing and selling a domain through GoDaddy Auctions.
8/20/25, 5:40 PM – GoDaddy: *Aishwarya Kancharla*
Hi there, I hope you are doing great. how may i help you with Domain Selling I
8/20/25, 5:40 PM – Suryaimport: Yes
8/20/25, 5:42 PM – Suryaimport: Yes I want to sell this domain www.thespaceview.com
8/20/25, 5:42 PM – Suryaimport: How much will I get and how much godaddy will charge comission and fees?
8/20/25, 5:43 PM – GoDaddy: *Aishwarya Kancharla*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number?
8/20/25, 5:43 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
8/20/25, 5:43 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
8/20/25, 5:44 PM – Suryaimport: 221278996
8/20/25, 5:44 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
8/20/25, 5:47 PM – GoDaddy: *Aishwarya Kancharla*
Thank you for helping with the customer id can you please help us with the one time code that we have sent to your regietered email id?
8/20/25, 5:48 PM – Suryaimport: 545355
8/20/25, 5:50 PM – Suryaimport: Hello anybody there?
8/20/25, 5:51 PM – GoDaddy: *Aishwarya Kancharla*
You have enabled 2 step verification and I have sent you the code to your registered ( mobile number) and please help me with that code.
8/20/25, 5:52 PM – GoDaddy: *Aishwarya Kancharla*
Could you please assist us with the app authenticator number?
8/20/25, 5:52 PM – Suryaimport: 512511
8/20/25, 5:52 PM – GoDaddy: *Aishwarya Kancharla*
Thank you for the validation.
8/20/25, 5:54 PM – GoDaddy: *Aishwarya Kancharla*
Thank you for the validation. Let me check on the DNS page for you.I’ll also take a quick look at your account to make sure everything’s good
8/20/25, 5:54 PM – Suryaimport: Ok
8/20/25, 5:54 PM – GoDaddy: *Aishwarya Kancharla*
To provide you with detailed information about the charges and commission rates for selling a domain through GoDaddy Auctions, I recommend visiting the official GoDaddy Auctions page. There, you will find the most current pricing and commission structures outlined.
8/20/25, 5:54 PM – Suryaimport: Please sell this my site:www.thespaceview.com current price is 1275$
8/20/25, 5:55 PM – Suryaimport: Please sell this and send me money!
8/20/25, 5:55 PM – GoDaddy: *Aishwarya Kancharla*
To assist you with selling your domain, I will guide you through the process of listing it on GoDaddy Auctions. First, please note that you will need a GoDaddy Auctions membership to list your domain. Additionally, there are fees involved, including a listing fee and a commission based on the sale price.
8/20/25, 5:56 PM – Suryaimport: Ok tell me everything in detail
8/20/25, 5:56 PM – GoDaddy: *Aishwarya Kancharla*
Could you please let me know if you have a GoDaddy auction membership?
8/20/25, 5:56 PM – Suryaimport: I’ll follow the steps and process!
8/20/25, 5:56 PM – Suryaimport: No I don’t have godaddy auction membership?
8/20/25, 5:57 PM – GoDaddy: *Aishwarya Kancharla*
May I ask if you are looking to list your domain for sale?
8/20/25, 5:57 PM – Suryaimport: Yes
8/20/25, 5:58 PM – GoDaddy: *Aishwarya Kancharla*
thespaceview.com this is the domain right?
8/20/25, 5:58 PM – Suryaimport: Yes
8/20/25, 6:02 PM – GoDaddy: *Aishwarya Kancharla*
can you please access the above link and follow the steps to list the domaim fro sale.
8/20/25, 6:03 PM – Suryaimport: Ok thank you
8/20/25, 6:03 PM – GoDaddy: *Aishwarya Kancharla*
Please follow the steps and let me know if you are facing any challenges.
8/20/25, 6:06 PM – Suryaimport: Okay
8/20/25, 6:11 PM – GoDaddy: *Aishwarya Kancharla*
Sure atke your time we are cinneceted here.
8/22/25, 6:55 AM – Suryaimport: Hello
8/22/25, 6:55 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/22/25, 6:56 AM – Suryaimport: Yes
8/22/25, 6:56 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/22/25, 6:56 AM – Suryaimport: Customer support agent
8/22/25, 6:56 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant here at GoDaddy. How can I assist you today?
8/22/25, 6:56 AM – GoDaddy: *AI Assistant*
It seems you’d like to speak with a human support agent. Let me quickly arrange that for you.
8/22/25, 7:00 AM – Suryaimport: How to know if someone wants to buy your domain name?
8/22/25, 7:00 AM – GoDaddy: *AI Assistant*
If someone’s interested in buying your domain, they might reach out via the contact info in the domain’s WHOIS listing, or they could use GoDaddy’s Domain Broker Service to make an offer. Keep an eye on your email!
8/22/25, 7:04 AM – Suryaimport: Thespaceview.com homepage is not opening!
8/22/25, 7:04 AM – Suryaimport: What to do?
8/22/25, 7:04 AM – GoDaddy: *AI Assistant*
Let’s troubleshoot that. First, can you check if the domain is correctly pointing to your hosting server? You can do this by looking at your DNS settings.
8/22/25, 7:04 AM – GoDaddy: *AI Assistant*
To check your DNS settings, log in to your GoDaddy account, go to ‘My Products,’ find your domain, and select ‘DNS’ or ‘Manage DNS’ to view your current DNS settings. Look for A records pointing to your hosting IP.
8/22/25, 7:04 AM – Suryaimport: Ok
8/22/25, 7:05 AM – Suryaimport: Anything else?
8/22/25, 7:05 AM – GoDaddy: *AI Assistant*
Great! If the A record is correct and matches your hosting IP, the next step is to clear your browser cache and try accessing the site again. Let me know how it goes!
8/22/25, 7:05 AM – Suryaimport: Ok
8/22/25, 7:05 AM – GoDaddy: *AI Assistant*
If clearing the cache doesn’t help, check if your hosting account is active and there are no server issues. You can do this from your GoDaddy dashboard under the hosting section.
8/22/25, 7:05 AM – GoDaddy: *AI Assistant*
Awesome! If you encounter any specific errors or issues along the way, feel free to let me know. I’m here to help!
8/22/25, 7:06 AM – Suryaimport: If someone wants to buy my site, they will contact me through who is listing
8/22/25, 7:06 AM – GoDaddy: *AI Assistant*
Yes, if your contact information is publicly available in the WHOIS listing, interested buyers may reach out directly to you. Alternatively, they might use services like GoDaddy’s Domain Broker Service to contact you anonymously.
8/22/25, 7:08 AM – Suryaimport: Who is showing to contact godaddy of you want to buy the site!
8/22/25, 7:08 AM – GoDaddy: *AI Assistant*
If the WHOIS info directs to contact GoDaddy for purchasing the domain, it’s likely privacy protection is enabled, or the domain is listed for sale through GoDaddy. Interested buyers can use GoDaddy’s services to reach out to you.
8/22/25, 7:08 AM – Suryaimport: Ok good thank you bye!
8/22/25, 7:08 AM – GoDaddy: *AI Assistant*
You’re welcome! If you have any more questions in the future, feel free to reach out. Have a great day ahead! Goodbye!
8/22/25, 7:09 AM – Suryaimport: Ok
8/22/25, 7:09 AM – GoDaddy: *AI Assistant*
👋
8/22/25, 7:09 AM – Suryaimport: Ok
8/22/25, 7:09 AM – GoDaddy: *AI Assistant*
If there’s anything else you need, just let me know. I’m here to help!
8/22/25, 8:14 AM – Suryaimport: Hello
8/22/25, 8:14 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/22/25, 8:14 AM – Suryaimport: Yes
8/22/25, 8:14 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/22/25, 8:15 AM – GoDaddy: *AI Assistant*
Hey there! 🌟 I’m your AI assistant from GoDaddy. How can I assist you today?
8/22/25, 8:15 AM – Suryaimport: Can I ask some loan from godaddy
8/22/25, 8:15 AM – GoDaddy: *AI Assistant*
Unfortunately, I’m only able to support GoDaddy Products. Is there something else related to GoDaddy’s services I can help you with?
8/22/25, 8:15 AM – Suryaimport: I am regular customer, can I ask godaddy some money as loan
8/22/25, 8:15 AM – GoDaddy: *AI Assistant*
Unfortunately, I’m only able to support GoDaddy Products. Is there something else related to GoDaddy’s services I can help you with?
8/22/25, 8:15 AM – Suryaimport: Customer support agent
8/22/25, 8:16 AM – GoDaddy: *AI Assistant*
Customer requesting to speak with a human customer support agent.
8/22/25, 8:16 AM – GoDaddy: *asaduddin8873*
Hi there,I hope you are doing great. How may I help you today?
8/22/25, 8:16 AM – Suryaimport: Hi
8/22/25, 8:16 AM – Suryaimport: Can you guys arrange me or provide some monetary help to me
8/22/25, 8:17 AM – Suryaimport: I am regular and very old customer of godaddy.
8/22/25, 8:17 AM – Suryaimport: I need some cash, to do some paperwork and documents.
8/22/25, 8:17 AM – Suryaimport: Is it possible from your side?
8/22/25, 8:18 AM – GoDaddy: *asaduddin8873*
Unfortunately , there is no such scheme available
8/22/25, 8:18 AM – Suryaimport: Ok no problem!
8/22/25, 8:19 AM – GoDaddy: *asaduddin8873*
Thank you for your understanding and cooperation.
8/22/25, 8:20 AM – Suryaimport: 😊
8/22/25, 8:21 AM – GoDaddy: *asaduddin8873*
Cna you help me with the customer id?
8/22/25, 8:21 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. id
8/22/25, 8:22 AM – Suryaimport: 221278996
8/22/25, 8:22 AM – Suryaimport: Last one is correct
8/22/25, 8:22 AM – GoDaddy: *asaduddin8873*
There is no such account
8/22/25, 8:23 AM – Suryaimport: Yes there is
8/22/25, 8:23 AM – GoDaddy: *asaduddin8873*
Once you are logged in to your GoDaddy account at the right side top you will find a drop-down beside your name in that you will find customer id
8/22/25, 8:23 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
8/22/25, 8:24 AM – GoDaddy: *asaduddin8873*
Now its correct
8/22/25, 8:24 AM – GoDaddy: *asaduddin8873*
I have sent a one-time code to your register email address .can you please let me know the 6-digit code that you have received in you registered email address?
8/22/25, 8:25 AM – Suryaimport: 974376
8/22/25, 8:25 AM – GoDaddy: *asaduddin8873* I can see two step verification enabled to your account C
8/22/25, 8:26 AM – Suryaimport: 589059
8/22/25, 8:27 AM – GoDaddy: *asaduddin8873*
Thanks for the validation
8/22/25, 8:27 AM – Suryaimport: Ok please do whatever possible from your side! I’m in ver bad condition
8/22/25, 8:28 AM – GoDaddy: *asaduddin8873*
I wish I could help you
but unfortunately there is no such scheme
8/22/25, 8:28 AM – Suryaimport: Ok no problem
8/22/25, 8:29 AM – GoDaddy: *asaduddin8873*
Thank you for your understanding and cooperation.
8/22/25, 8:29 AM – Suryaimport: 😊
8/22/25, 8:30 AM – GoDaddy: *asaduddin8873*
Thanks
8/23/25, 6:25 AM – Suryaimport: Hello
8/23/25, 6:25 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/23/25, 6:26 AM – Suryaimport: Yes
8/23/25, 6:26 AM – Suryaimport: Customer support agent
8/23/25, 6:26 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/23/25, 6:26 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I assist you today?
8/23/25, 6:26 AM – Suryaimport: Customer support agent
8/23/25, 6:26 AM – GoDaddy: *AI Assistant*
User requested to speak with a customer support agent.
8/23/25, 6:27 AM – GoDaddy: *Thangirala S.*
Hi there, I appreciate your time for staying connected with us. How may I help you today?
8/23/25, 6:27 AM – Suryaimport: Hello mam
8/23/25, 6:27 AM – Suryaimport: Yesterday I put site on sale my site:thespaceview.com
8/23/25, 6:27 AM – Suryaimport: Can you tell me updates regarding sell of site
8/23/25, 6:28 AM – Suryaimport: I have not got inquiry from anyone regarding buying that site!
8/23/25, 6:28 AM – GoDaddy: *Thangirala S.*
Sure, I’d be happy to assist you with the details by validating your account. Could you please confirm your Customer ID?
8/23/25, 6:28 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
8/23/25, 6:28 AM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
8/23/25, 6:29 AM – GoDaddy: *Thangirala S.*
Could you please check the one-time code that was sent to your registered email address or mobile number by our automated system? This will help us validate your account and assist you further.
8/23/25, 6:29 AM – Suryaimport: 593211
8/23/25, 6:29 AM – GoDaddy: *Thangirala S.*
I can see two step verification enabled to your account Can you please help us with that code so that we can review your account and help you in a better manner?
8/23/25, 6:30 AM – Suryaimport: 174049
8/23/25, 6:32 AM – GoDaddy: *Thangirala S.*
Thank you so much for validating me into your account.
let me check
8/23/25, 6:32 AM – Suryaimport: Why nobody contacted me to buy that site?
8/23/25, 6:32 AM – Suryaimport: thespaceview.com I need money urgent so I want to sell the site.
8/23/25, 6:33 AM – Suryaimport: It’s value currently is 1375$
8/23/25, 6:35 AM – GoDaddy: *Thangirala S.*
I understand your concerns, but if anyone is willing to purchase the item, they can proceed with the purchase.
8/23/25, 6:36 AM – Suryaimport: So I have to wait till anyone willing to buy?
8/23/25, 6:36 AM – GoDaddy: *Thangirala S.*
Yes, you are right !
8/23/25, 6:36 AM – Suryaimport: Ok
8/23/25, 6:37 AM – GoDaddy: *Thangirala S.*
Thank you so much for your understanding and cooperation.
8/25/25, 11:32 PM – Suryaimport: Jello
8/25/25, 11:32 PM – Suryaimport: Hello
8/25/25, 11:32 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
8/25/25, 11:32 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
8/25/25, 11:32 PM – Suryaimport: Yes
8/25/25, 11:33 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
8/25/25, 11:33 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
8/25/25, 11:33 PM – Suryaimport: Customer support agent
8/25/25, 11:37 PM – Suryaimport: Hello
8/25/25, 11:41 PM – GoDaddy: *Guduru Keerthana*
Hi there,I hope you are doing great. How may I help you today?
8/25/25, 11:41 PM – Suryaimport: I’m good
8/25/25, 11:41 PM – Suryaimport: How to know how many visitors in my site?
8/25/25, 11:42 PM – GoDaddy: *Guduru Keerthana*
I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number ?
8/25/25, 11:42 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
8/25/25, 11:42 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
8/25/25, 11:44 PM – GoDaddy: *Guduru Keerthana*
Thank you! I have sent a one-time code to your registered email. Could you please help me with that?
8/25/25, 11:44 PM – Suryaimport: Sure
8/25/25, 11:45 PM – Suryaimport: 753099
8/25/25, 11:46 PM – GoDaddy: *Guduru Keerthana*
Thank you! Could you please help me with the 2-step verification code as well?
8/25/25, 11:47 PM – Suryaimport: Sure
8/25/25, 11:47 PM – Suryaimport: 997365
8/25/25, 11:51 PM – Suryaimport: Hello
8/25/25, 11:52 PM – GoDaddy: *Guduru Keerthana*
Could you please help me with the recent code?
8/25/25, 11:53 PM – Suryaimport: 911628
8/25/25, 11:54 PM – GoDaddy: *Guduru Keerthana*
Thank for the validation, Please allow m for few minutes, I’m checking with your concern
8/25/25, 11:54 PM – Suryaimport: Okay
8/25/25, 11:55 PM – GoDaddy: *Guduru Keerthana*
Could you please help me with website URL ?
8/25/25, 11:55 PM – Suryaimport: Sure
8/25/25, 11:56 PM – Suryaimport: www.suryaimport.com
8/25/25, 11:57 PM – GoDaddy: *Guduru Keerthana*
I see that you have hosted your website on the Web Hosting Deluxe plan.
8/25/25, 11:57 PM – Suryaimport: Yes
8/25/25, 11:59 PM – GoDaddy: *Guduru Keerthana*
I would suggest you to set up Google Analytics if it hasn’t been done already so that you can view the number of visitors
8/25/25, 11:59 PM – Suryaimport: Ok but please do it now
8/25/25, 11:59 PM – Suryaimport: How many visitors in my site?
8/26/25, 12:01 AM – GoDaddy: *Guduru Keerthana*
I understand your concern. For Google Analytics, you will need to contact Google directly. Alternatively, you can purchase the Digital Marketing Suite at GoDaddy. Would you be interested in making a purchase?
8/26/25, 12:01 AM – Suryaimport: No
8/26/25, 12:01 AM – Suryaimport: Can you please tell me how to increase visitors in my website?
8/26/25, 12:02 AM – GoDaddy: *Guduru Keerthana*
To help increase visitors to the your website, I would suggest the following strategies:
SEO Optimization: to optimize your website content with relevant keywords to improve search engine rankings.
Content Marketing: Encourage regular blog posts or articles to engage users and boost visibility.
Social Media Promotion: Suggest promoting your website on social media platforms to attract more visitors.
8/26/25, 12:03 AM – Suryaimport: Anything else?
8/26/25, 12:04 AM – GoDaddy: *Guduru Keerthana*
To add more value, I would suggest:
Email Marketing: Encourage you to build a mailing list and send regular newsletters.
Collaborations: Partner with other websites or influencers to expand your reach.
Online Advertising: Consider pay-per-click campaigns to target specific audiences.
8/26/25, 12:05 AM – Suryaimport: Anything else?
8/26/25, 12:07 AM – GoDaddy: *Guduru Keerthana*
I can also suggest :
Improve Website Speed: Fast-loading websites tend to rank higher in search engines and retain visitors better.
Optimize for Mobile: Ensure the website is mobile-friendly as a significant amount of traffic comes from mobile devices.
Engage in Forums: Participate in relevant online communities or forums to drive interest to your website.
8/26/25, 12:07 AM – Suryaimport: Anything else?
8/26/25, 12:09 AM – GoDaddy: *Guduru Keerthana*
There are many more ways, Please try with the above steps and you can refer to the below steps as well
Guest Blogging: Write guest posts for popular blogs in your industry to gain exposure.
Google My Business: If applicable, set up a Google My Business account to enhance local search visibility.
User-Generated Content: Encourage customers to create content related to your products or services, enhancing engagement.
8/26/25, 12:10 AM – Suryaimport: Anything else?
8/26/25, 12:10 AM – GoDaddy: *Guduru Keerthana*
Please try to follow the given steps. Thank you!
8/26/25, 12:10 AM – Suryaimport: Okay
8/26/25, 12:11 AM – GoDaddy: *Guduru Keerthana*
Thank you, Please try
8/28/25, 6:11 AM – This business is now using a secure service from Meta to manage this chat. Tap to learn more.
9/3/25, 6:03 PM – Suryaimport: Hello
9/3/25, 6:04 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/3/25, 6:04 PM – Suryaimport: Why I can’t edit pages in my site Suryaimport.con
9/3/25, 6:04 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/3/25, 6:04 PM – Suryaimport: Customer support agent
9/3/25, 6:04 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/3/25, 6:05 PM – Suryaimport: Customer support agent
9/3/25, 6:05 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/3/25, 6:06 PM – Suryaimport: Yes
9/3/25, 6:06 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/3/25, 6:06 PM – GoDaddy: *AI Assistant*
Hello there! I’m the AI assistant from GoDaddy. How can I assist you today?
9/3/25, 6:08 PM – Suryaimport: Customer support agent
9/3/25, 6:08 PM – GoDaddy: *AI Assistant*
User requested to speak with a customer support agent directly.
9/3/25, 6:08 PM – Suryaimport: Yes
9/3/25, 6:09 PM – GoDaddy: *Harshith Kotra*
Hi there, Hope you are doing good. How can I help you today?
9/4/25, 11:45 AM – Suryaimport: Why can’t I edit pages of symuryaimpirt?
9/4/25, 11:45 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/4/25, 11:45 AM – Suryaimport: https://suryaimport.com/free-offers-for-citizens-of-worldwide/ this page why can’t edit it, any solution?
9/4/25, 11:45 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/4/25, 11:45 AM – Suryaimport: Yes
9/4/25, 11:45 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/4/25, 11:45 AM – Suryaimport: Customer support agent
9/4/25, 11:45 AM – GoDaddy: *AI Assistant*
Hey there! 😊 I’m the AI assistant from GoDaddy. How can I assist you today?
9/4/25, 11:46 AM – Suryaimport: Customer support agent
9/4/25, 11:46 AM – GoDaddy: *AI Assistant*
User requests to speak with a customer support agent.
9/4/25, 11:54 AM – GoDaddy: *Charan K*
Hi there, I hope you are doing great. How may I help you today?
9/4/25, 11:55 AM – Suryaimport: I’m good
9/4/25, 11:55 AM – Suryaimport: https://suryaimport.com/free-offers-for-citizens-of-worldwide/ this page why can’t edit it, any solution?
9/4/25, 11:56 AM – GoDaddy: *Charan K*
Sure ! Could you provide us the customer number of your GoDaddy ?
9/4/25, 11:56 AM – Suryaimport: Sure
9/4/25, 11:56 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
9/4/25, 11:57 AM – GoDaddy: *Charan K*
Please provide us the code sent to your email !
9/4/25, 11:58 AM – Suryaimport: 315096
9/4/25, 11:58 AM – GoDaddy: *Charan K*
Done ! Provide us the app authenticator code
9/4/25, 11:58 AM – Suryaimport: 188001
9/4/25, 11:59 AM – GoDaddy: *Charan K*
Done ! Let me check that for you!
9/4/25, 12:04 PM – Suryaimport: Ok
9/4/25, 12:06 PM – GoDaddy: *Charan K*
Sure ! No worries !
9/4/25, 12:06 PM – Suryaimport: Why I can’t edit this page?
9/4/25, 12:06 PM – GoDaddy: *Charan K*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution?
9/4/25, 12:06 PM – Suryaimport: Ok
9/4/25, 12:08 PM – GoDaddy: *Charan K*
Sure ! Could you send us the screenshot of the error ?
9/4/25, 12:08 PM – Suryaimport: Okay
9/4/25, 12:08 PM – Suryaimport: Can’t send screenshot
9/4/25, 12:08 PM – GoDaddy: *Charan K*
Sure ! No worries !
9/4/25, 12:08 PM – Suryaimport: I’m using mobile laptop in house
9/4/25, 12:09 PM – GoDaddy: *Charan K*
Sure ! Let me check that for you !
9/4/25, 12:09 PM – Suryaimport: Edit pages do not open after I press edit button
9/4/25, 12:10 PM – GoDaddy: *Charan K*
Could you confirm which hosting plan did you connect your domain to ?
9/4/25, 12:10 PM – Suryaimport: Deluxe
9/4/25, 12:10 PM – GoDaddy: *Charan K*
Sure ! Let me check that for you !
9/4/25, 12:11 PM – Suryaimport: Ok
9/4/25, 12:11 PM – GoDaddy: *Charan K*
Sure ! No worries !
9/4/25, 12:18 PM – GoDaddy: *Charan K*
Could you share us the path you are using for editing that page ?
9/4/25, 12:21 PM – Suryaimport: Yes after opening wordpress dashboard I pressed edit button
9/4/25, 12:21 PM – Suryaimport: But does not open different is being opened
9/4/25, 12:21 PM – Suryaimport: Different page is opening rather than that page
9/4/25, 12:30 PM – GoDaddy: *akhil1285*
Hi . Glad we are connected back. Looks like you have concern with the ? page edting
9/4/25, 12:34 PM – Suryaimport: Yes
9/4/25, 12:35 PM – Suryaimport: Right now to edit this page? Can you do that?
9/4/25, 12:35 PM – GoDaddy: *akhil1285*
Could you please provide your customer ID to validate the account?
9/4/25, 12:36 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/4/25, 12:36 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
9/4/25, 12:37 PM – GoDaddy: *akhil1285*
Could you also provide me the authentication code that you have just received on your registered email with GoDaddy account ?
9/4/25, 12:37 PM – Suryaimport: 879742
9/4/25, 12:38 PM – GoDaddy: *akhil1285*
Could you also provide me the two step authentication code that you have just received on your registered mobile/Authenticator app ?
9/4/25, 12:39 PM – Suryaimport: 943654
9/4/25, 12:40 PM – GoDaddy: *akhil1285*
Could you please let me know the correct code?
9/4/25, 12:45 PM – Suryaimport: 029082
9/4/25, 12:46 PM – GoDaddy: *akhil1285*
Could you also provide me the authentication code that you have just received on your registered email with GoDaddy account ?
9/4/25, 12:46 PM – GoDaddy: *akhil1285*
I just resent the code now , check let me know the new once
9/4/25, 12:47 PM – Suryaimport: 329524
9/4/25, 12:49 PM – GoDaddy: *akhil1285*
Please share the correct code with me now. If you provide an incorrect code, the account will not be able to validate. Thank you!
9/4/25, 12:50 PM – GoDaddy: *akhil1285*
Could you please share the email screenshot of the verification code that you just received?
9/4/25, 7:32 PM – Suryaimport: Helo
9/4/25, 7:32 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/4/25, 7:32 PM – Suryaimport: Customer support agent
9/4/25, 7:32 PM – Suryaimport: Yes
9/4/25, 7:32 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/4/25, 7:32 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/4/25, 7:32 PM – Suryaimport: Customer support agent
9/4/25, 7:32 PM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy, ready to help you out. What can I do for you today?
9/4/25, 7:32 PM – Suryaimport: Customer support agent
9/4/25, 7:32 PM – GoDaddy: *AI Assistant*
User requests direct interaction with a customer support agent.
9/4/25, 7:33 PM – GoDaddy: *Dhawan*
Hello there! Thank you for reaching out to us today. How may we assist you with your concern?
9/4/25, 7:34 PM – Suryaimport: Hello
9/4/25, 7:34 PM – Suryaimport: Why I can’t edit this page.
9/4/25, 7:34 PM – Suryaimport: ?
9/4/25, 7:35 PM – GoDaddy: *Dhawan*
Can you please elaborate your concern?
9/4/25, 7:35 PM – Suryaimport: https://suryaimport.com/free-offers-for-citizens-of-worldwide/ this page why can’t edit it, any solution?
9/4/25, 7:35 PM – Suryaimport: I am trying to edit this page
9/4/25, 7:35 PM – Suryaimport: But after I press edit button different page is opening
9/4/25, 7:36 PM – Suryaimport: Please correct it.
9/4/25, 7:36 PM – GoDaddy: *Dhawan*
May I know which hosting plan you are usning?
9/4/25, 7:36 PM – Suryaimport: Deluxe
9/4/25, 7:36 PM – GoDaddy: *Dhawan*
Please share the error what you are getting when you edit the page.
9/4/25, 7:37 PM – Suryaimport: Ok wait
9/4/25, 7:37 PM – GoDaddy: *Dhawan*
Sure.
9/4/25, 7:39 PM – Suryaimport: IMG-20250904-WA0002.jpg (file attached)
9/4/25, 7:40 PM – Suryaimport: IMG-20250904-WA0004.jpg (file attached)
9/4/25, 7:40 PM – Suryaimport: This page is opening editable page is not opening please correct it soon
9/4/25, 7:40 PM – Suryaimport: IMG-20250904-WA0006.jpg (file attached)
9/4/25, 7:41 PM – Suryaimport: Page_id=3593
9/4/25, 7:41 PM – GoDaddy: *Dhawan*
Let me check please
9/4/25, 7:41 PM – Suryaimport: Ok
9/4/25, 7:42 PM – GoDaddy: *Dhawan*
From your screenshots and description, it looks like you’re trying to edit a WordPress page (URL: https://suryaimport.com/free-offers-for-citizens-of-worldwide/), but when you click the Edit button, either nothing happens or you’re not able to access the proper editor.
Possible Causes & Solutions
1. Cache Issue / Outdated Page
Solution: Try clearing your browser cache or using a different browser/incognito window.
Solution: Refresh the page (Ctrl+F5).
9/4/25, 7:43 PM – GoDaddy: *Dhawan*
2. Not Logged in as Admin
Make sure you are logged in with an Administrator account.
If you see the black admin bar at the top (which you have in your screenshot), you are probably logged in.
9/4/25, 7:45 PM – Suryaimport: Yes loggen in as administrator
9/4/25, 7:45 PM – Suryaimport: So tell me what to do now
9/4/25, 7:45 PM – Suryaimport: Clear cache issue?
9/4/25, 7:45 PM – GoDaddy: *Dhawan*
3. Plugin/Theme Conflict
Sometimes a plugin or theme can interfere with the WordPress editor.
Solution: Temporarily disable plugins one by one and try editing the page again.
Solution: Switch to a default theme (like Twenty Twenty-One) and check.
9/4/25, 7:46 PM – Suryaimport: This way will conflict content?
9/4/25, 7:48 PM – GoDaddy: *Dhawan*
Will Disabling Plugins or Switching Themes Affect Your Content?
1. Disabling Plugins
Temporarily disabling plugins (one by one) is a standard troubleshooting step in WordPress.
Your content (pages, posts, images, etc.) will NOT be deleted when you disable plugins.
However, if a page relies on a plugin (for example, a page builder like Elementor or WPBakery), the layout/design may not display correctly while the plugin is disabled. Once you re-enable the plugin, your design/layout will return to normal.
Exception: If a plugin stores data only in its own tables and you delete (not just deactivate) the plugin, some data could be lost. But just deactivating is safe.
9/4/25, 7:48 PM – GoDaddy: *Dhawan*
2. Switching Themes
Switching to a default theme (like Twenty Twenty-One) is also a safe step.
Your content will NOT be deleted by switching themes.
The look and layout of your website may change temporarily, but your pages, posts, and media will remain untouched.
If your current theme has custom widgets, theme-specific shortcodes, or customizer settings, those might not display while using the default theme, but they will return when you switch back.
9/4/25, 7:48 PM – Suryaimport: Ok
9/4/25, 7:49 PM – GoDaddy: *Dhawan*
Yes please
9/5/25, 4:03 PM – Suryaimport: Hello
9/5/25, 4:03 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/5/25, 4:03 PM – Suryaimport: Yes
9/5/25, 4:03 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/5/25, 4:03 PM – GoDaddy: *AI Assistant*
Hello! I’m an AI assistant here to help with your GoDaddy needs. How can I assist you today?
9/5/25, 4:10 PM – Suryaimport: Customer support agent
9/5/25, 4:10 PM – GoDaddy: *AI Assistant*
I can help with many GoDaddy-related questions. Could you please tell me a bit more about what you need assistance with?
9/5/25, 4:10 PM – Suryaimport: Robots.txt file is not working
9/5/25, 4:10 PM – GoDaddy: *AI Assistant*
Got it. To start, could you tell me where you’ve placed your robots.txt file in your site’s directory?
9/5/25, 4:11 PM – Suryaimport: www.suryaimport.com/robots.txt file not opening
9/5/25, 4:11 PM – GoDaddy: *AI Assistant*
If your robots.txt file isn’t opening, first ensure it’s placed in the root directory, like `public_html/robots.txt`. Have you confirmed it’s correctly located there?
9/5/25, 4:11 PM – Suryaimport: Yes in public_html folder
9/5/25, 4:11 PM – Suryaimport: Yes it’s there
9/5/25, 4:11 PM – GoDaddy: *AI Assistant*
Great! Can you check if the file permissions are correctly set? They should be readable by the web, typically `644`.
9/5/25, 4:11 PM – Suryaimport: Still page not working
9/5/25, 4:11 PM – GoDaddy: *AI Assistant*
Next, clear your browser cache and try accessing it again. Sometimes, a cached error can prevent the page from loading correctly.
9/5/25, 4:11 PM – GoDaddy: *AI Assistant*
Let’s check if the file is correctly named as `robots.txt` without any typos and that it’s accessible via FTP or your hosting file manager. Can you confirm this?
9/5/25, 4:12 PM – Suryaimport: Yes no is 0644
9/5/25, 4:12 PM – GoDaddy: *AI Assistant*
If the file is correctly named and permissions are set, but it’s still not accessible, it might be a server configuration issue. Would you like me to transfer you to a human for further assistance?
9/5/25, 4:12 PM – Suryaimport: Ok
9/5/25, 4:13 PM – GoDaddy: *AI Assistant*
Customer’s robots.txt file is not accessible despite correct placement and permissions.
9/5/25, 4:14 PM – GoDaddy: *Rahul Manthri*
Hi there, I hope you are doing great. May I know are you trying to test contact form email ?
9/5/25, 4:14 PM – Suryaimport: No
9/5/25, 4:14 PM – Suryaimport: Robot.txt file not working
9/5/25, 4:15 PM – Suryaimport: I placed in public_html folder and under site www.suryaimport.com
9/5/25, 4:15 PM – GoDaddy: *Rahul Manthri*
May I know what error you are getting ?
9/5/25, 4:15 PM – Suryaimport: Still not opening
9/5/25, 4:15 PM – Suryaimport: Ok
9/5/25, 4:16 PM – Suryaimport: while I try to open this link:www.suryaimport.com/robot.txt ths link is opening:www.suryaimport.com/robot.txt/
9/5/25, 4:16 PM – Suryaimport: https://suryaimport.com/robots.txt/
9/5/25, 4:16 PM – Suryaimport: https://suryaimport.com/robots.txt
9/5/25, 4:17 PM – Suryaimport: this link is not opening!
9/5/25, 4:17 PM – Suryaimport: When I open https://suryaimport.com/robots.txt, it should NOT redirect to a folder or HTML page.
9/5/25, 4:18 PM – Suryaimport: How to Test If It’s Fixed
After fixing:
Visit: https://suryaimport.com/robots.txt
It should open a plain text file, not a web page.
Use tools like:
Google Search Console Robots.txt Tester
9/5/25, 4:19 PM – GoDaddy: *Rahul Manthri*
Let me check it for you. Before we proceed further, could you please provide your customer ID ?
9/5/25, 4:19 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
9/5/25, 4:23 PM – GoDaddy: *Rahul Manthri*
We have sent you the OTP to you’re GoDaddy registered email id to validate you’re account for the better look please help us with the code ?
9/5/25, 4:24 PM – Suryaimport: 437241
9/5/25, 4:25 PM – GoDaddy: *Rahul Manthri*
Can you please provide us the code from App Raj Kumar Bhaumik /
9/5/25, 4:27 PM – Suryaimport: 085848
9/5/25, 4:27 PM – GoDaddy: *Rahul Manthri*
Thank you for the validation.
9/5/25, 4:29 PM – Suryaimport: What’s Causing This?
The issue is at the server level.
9/5/25, 4:30 PM – Suryaimport: google is not indexing the site!
9/5/25, 4:32 PM – GoDaddy: *Rahul Manthri*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution?
9/5/25, 4:33 PM – Suryaimport: ok
9/5/25, 4:35 PM – Suryaimport: Optional: Check .htaccess or Server Rules
If you’re on Apache, your .htaccess file may have rules that:
Rewrite all URLs (including .txt) to a fallback route
Use RewriteRule or RedirectMatch to force trailing slashes
If you’re using NGINX or another system, check the route handling for static files.
9/5/25, 4:37 PM – Suryaimport: please solve this fast, so that I can open robots.txt ile
9/5/25, 4:37 PM – Suryaimport: then only after google will do SEO
9/5/25, 4:39 PM – GoDaddy: *Rahul Manthri*
We would request you to please stay connected while we check your concern with our next level support team.
9/5/25, 4:39 PM – Suryaimport: ok
9/5/25, 4:43 PM – GoDaddy: *Rahul Manthri*
It sounds like the robots.txt file is redirecting due to some server configuration or .htaccess rules. Since the you have already confirmed the file is in the correct directory and the permissions are set, the next steps are:
Check .htaccess File: Make sure there are no rewrite rules or redirects in the .htaccess file that could be affecting the robots.txt file. Look specifically for rules like RewriteRule or RedirectMatch.
Server Configuration: If the server is using NGINX or Apache, check the configuration to ensure it allows access to the robots.txt file without redirecting. This might involve checking virtual host settings or server blocks.
Test with Tools: Use tools like https://technicalseo.com/tools/robots-txt/ to verify the file’s accessibility.
Clear Redirect Cache: Sometimes, servers or browsers cache redirects. Clear any potential server-side caches and the browser cache.
9/5/25, 4:44 PM – Suryaimport: Can you do it for me please?
9/5/25, 4:44 PM – Suryaimport: Check .htaccess File: Make sure there are no rewrite rules or redirects in the .htaccess file that could be affecting the robots.txt file. Look specifically for rules like RewriteRule or RedirectMatch.
9/5/25, 4:44 PM – Suryaimport: how to do this?
9/5/25, 4:45 PM – Suryaimport: how to know which server im using: NGINX or Apache?
9/5/25, 4:49 PM – GoDaddy: *Rahul Manthri*
We are extremely sorry for the inconveniences caused into this.Do not worry we are here to help you in solving your issue.We would request you to please stay connected while we check with our next level support team with your concern.
9/5/25, 4:50 PM – Suryaimport: Ok
9/5/25, 4:51 PM – GoDaddy: *Rahul Manthri*
Can you please summarize your concern ?
9/5/25, 4:52 PM – Suryaimport: Robots.txt file is not opening
9/5/25, 4:53 PM – Suryaimport: Instead this link opening: www.suryaimport.com/robots txt/
9/5/25, 4:54 PM – Suryaimport: While I try to open this link: www.suryaimport.com/robots.txt this link opens www.suryaimport.com/robots.txt/
9/5/25, 4:54 PM – Suryaimport: Please solve this problem.
9/5/25, 4:59 PM – GoDaddy: *Rahul Manthri*
We are extremely sorry for the inconveniences caused into this.Do not worry we are here to help you in solving your issue.We would request you to please stay connected while we check with our next level support team with your concern.
9/5/25, 5:00 PM – Suryaimport: Ok
9/5/25, 5:01 PM – GoDaddy: *Rahul Manthri*
The key issue here is the difference in URL structure:
https://suryaimport.com/robots.txt — This is the correct URL for accessing the robots.txt file. It’s a direct request to the file located at the root directory of your website
9/5/25, 5:01 PM – GoDaddy: *Rahul Manthri*
https://suryaimport.com/robots.txt/ — Adding a trailing slash makes the URL point to a directory named robots.txt, not the file itself. Since there is no directory with that name, the server typically returns a 404 error or a different response, which is why it “not working.”
9/5/25, 5:01 PM – GoDaddy: *Rahul Manthri*
robots.txt is a file
not a directory/folder
so / should not be used in the url after robots.txt
The correct URL to access robots.txt is without the trailing slash.
9/5/25, 5:02 PM – GoDaddy: *Rahul Manthri*
Solution:
Always access robots.txt via https://suryaimport.com/robots.txt (without the trailing slash).
9/5/25, 5:02 PM – GoDaddy: *Rahul Manthri*
If you want to test or link to it, ensure the URL is correct and doesn’t include a slash at the end.
9/5/25, 5:02 PM – Suryaimport: did u just fix now?
9/5/25, 5:02 PM – Suryaimport: wow?
9/5/25, 5:03 PM – Suryaimport: really u fixed it?
9/5/25, 5:03 PM – Suryaimport: its working now..true
9/5/25, 5:04 PM – Suryaimport: can u please do this for this site as well: https://suryaimport.com/robots.txt
9/5/25, 5:04 PM – Suryaimport: remove www
9/5/25, 5:04 PM – Suryaimport: please solve this for this one!https://suryaimport.com/robots.txt
9/5/25, 5:05 PM – Suryaimport: people also serch site without typing www.
9/5/25, 5:05 PM – GoDaddy: *Rahul Manthri*
Its working
9/5/25, 5:05 PM – Suryaimport: not working!
9/5/25, 5:05 PM – GoDaddy: *Rahul Manthri*
Its working with www and without www as well
9/5/25, 5:05 PM – Suryaimport: yes now working!
9/5/25, 5:05 PM – Suryaimport: thank u very much for this help!
9/5/25, 5:05 PM – GoDaddy: *Rahul Manthri*
Thank you for staying connected. We truly appreciate your time and patience regarding this matter.
Please follow the provided instructions for future reference. I also want to express my gratitude for your patience throughout our conversation. It is our pleasure to serve wonderful customers like you. I look forward to the opportunity to continue our business relationship and grow together. Thank you for choosing GoDaddy and for placing your trust in us.
9/5/25, 5:06 PM – Suryaimport: need one more help
9/5/25, 5:06 PM – GoDaddy: *Rahul Manthri*
Please let us know about it.
9/5/25, 5:06 PM – Suryaimport: it should be sitemap.xml or sitemap (17).xml?
9/5/25, 5:06 PM – Suryaimport: I have downloaded sitemap many times!
9/5/25, 5:07 PM – Suryaimport: so stemap.xml will wotk for or sitemap(17).xml?
9/5/25, 5:07 PM – Suryaimport: which one should be in robot file?
9/5/25, 5:09 PM – GoDaddy: *Rahul Manthri*
In your robots.txt file, you should specify the exact URL or path to your sitemap file.
Typically, the standard sitemap filename is sitemap.xml.
9/5/25, 5:09 PM – Suryaimport: please can you check for all these sites: www.suryaimport.us, www.suryaimport.ae, www.suryaimport.de, www.suryaimport.ca, www.suryaimport.uk
9/5/25, 5:09 PM – GoDaddy: *Rahul Manthri*
Here’s what you need to consider:
sitemap.xml — This is the default and most common filename for a sitemap.
sitemap(17).xml — This filename suggests it’s a specific or numbered sitemap, possibly generated if you have multiple sitemaps or versions.
9/5/25, 5:10 PM – GoDaddy: *Rahul Manthri*
standard sitemap filename is sitemap.xml
9/5/25, 5:10 PM – Suryaimport: so how can I edit robot.txt file?
9/5/25, 5:10 PM – GoDaddy: *Rahul Manthri*
We advise you to take help of your developer and update it properly.
9/5/25, 5:10 PM – Suryaimport: so, how can I edit robots.txt file?
9/5/25, 5:11 PM – GoDaddy: *Rahul Manthri*
This all comes under content related we do not have scope on content related matter.
9/5/25, 5:12 PM – Suryaimport: ok
9/5/25, 5:12 PM – Suryaimport: no problem
9/5/25, 5:12 PM – GoDaddy: *Rahul Manthri*
Thank you so much for your understanding and cooperation.
9/5/25, 5:12 PM – GoDaddy: *Rahul Manthri*
It was my pleasure assisting you with the website.Thank you for being a valued GoDaddy customer, as such we’d appreciate your feedback. Post this conversation, you’ll receive a short survey. Please rate us on a scale of 0-10, where 0 is the least 10 is the best.
9/5/25, 5:12 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
9/5/25, 5:12 PM – GoDaddy: Please provide your feedback on this 4 question survey.
9/5/25, 9:13 PM – GoDaddy: The survey has expired. Thank you for your time.
9/7/25, 6:53 PM – Suryaimport: Hello
9/7/25, 6:53 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/7/25, 6:53 PM – Suryaimport: Customer support agent
9/7/25, 6:53 PM – Suryaimport: Yes
9/7/25, 6:53 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/7/25, 6:53 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/7/25, 6:53 PM – Suryaimport: Yes
9/7/25, 6:53 PM – GoDaddy: *AI Assistant*
Hey there! 👋 I’m your GoDaddy AI assistant, here to help with any questions or issues you have. What can I do for you today?
9/7/25, 6:53 PM – GoDaddy: *AI Assistant*
It seems like there might’ve been a mix-up in communication. Could you please tell me more about what you need help with today?
9/7/25, 6:53 PM – Suryaimport: Customer support agent
9/7/25, 6:54 PM – GoDaddy: *AI Assistant*
Customer requests to speak with a human support agent.
9/7/25, 6:54 PM – GoDaddy: *Akhila Bhukya*
Hi there, hope you are doing good. How may I help you today?
9/7/25, 6:55 PM – Suryaimport: Hey please tell me why my site is not indexed by google
9/7/25, 6:55 PM – Suryaimport: www.suryaimport.com
9/7/25, 6:55 PM – Suryaimport: It shows this error!
9/7/25, 6:55 PM – Suryaimport:
9/7/25, 6:55 PM – Suryaimport: IMG-20250907-WA0001.jpg (file attached)
9/7/25, 6:55 PM – Suryaimport: IMG-20250907-WA0000.jpg (file attached)
9/7/25, 6:55 PM – GoDaddy: Sorry! This message type is currently not supported.
9/7/25, 6:56 PM – Suryaimport: Please help me solve this!
9/7/25, 6:56 PM – Suryaimport: Not indexed 125
9/7/25, 6:56 PM – Suryaimport: Page is not indexed page with redirect
9/7/25, 6:56 PM – Suryaimport: What to do, how to solve this so that google rank my site!
9/7/25, 6:57 PM – GoDaddy: *Akhila Bhukya*
Thank you for the information. Let me check on our end.
9/7/25, 6:57 PM – GoDaddy: *Akhila Bhukya*
Could you please help us with the customer id of your GoDaddy account?
9/7/25, 6:57 PM – Suryaimport: Yes
9/7/25, 6:58 PM – Suryaimport: Page indexing
Page is not indexed: Page with redirect
Discovery
Sitemaps
No referring sitemaps detected
Referring page
Crawl
Last crawl
Aug 28, 2025, 12:02:20 PM
Crawled as
Googlebot smartphone
Crawl allowed?
Yes
Page fetch
Successful
Indexing allowed?
Yes
Indexing
User-declared canonical
info
Google-selected canonical
Same as user-declared canonical
9/7/25, 6:58 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/7/25, 6:58 PM – Suryaimport: My id
9/7/25, 6:59 PM – Suryaimport: Please check what’s wrong why google not indexing pages and site
9/7/25, 6:59 PM – GoDaddy: *Akhila Bhukya*
Can you please provide us the 6-digit pin which is shared to your registered email id?
9/7/25, 7:00 PM – Suryaimport: Yes
9/7/25, 7:00 PM – Suryaimport: 496059
9/7/25, 7:02 PM – GoDaddy: *Akhila Bhukya*
Could you please assist me with the Raj Kumar Bhaumik app code?
9/7/25, 7:02 PM – Suryaimport: Yes
9/7/25, 7:02 PM – Suryaimport: 195382
9/7/25, 7:04 PM – GoDaddy: *Akhila Bhukya*
Thank you for your patience. Let me check from our end; please allow me 2-3 minutes.
9/7/25, 7:05 PM – Suryaimport: Okay
9/7/25, 7:09 PM – GoDaddy: *Akhila Bhukya*
Could you please let me know if you are currently using GoDaddy’s SEO services?
9/7/25, 7:09 PM – Suryaimport: No
9/7/25, 7:09 PM – Suryaimport: Doing seo by muself
9/7/25, 7:12 PM – GoDaddy: *Akhila Bhukya*
Thank you for the confirmation. I would like to inform you that the indexing issues are considered out of scope.
9/7/25, 7:12 PM – Suryaimport: So any solution?
9/7/25, 7:14 PM – GoDaddy: *Akhila Bhukya*
If you need SEO services, our expert team is here to assist you.
9/7/25, 7:14 PM – Suryaimport: Ok please do it
9/7/25, 7:18 PM – GoDaddy: *Akhila Bhukya*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide the best possible resolution?
9/7/25, 7:18 PM – Suryaimport: Sure
9/7/25, 7:21 PM – GoDaddy: *Akhila Bhukya*
May I please know where you built the SEO?
9/7/25, 7:21 PM – Suryaimport: I did by myself all
9/7/25, 7:26 PM – GoDaddy: *Akhila Bhukya*
Thank you for the confirmation. Let me check that for you.
9/7/25, 7:26 PM – Suryaimport: Okay
9/7/25, 7:32 PM – GoDaddy: *Akhila Bhukya*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide the best possible resolution?
9/7/25, 7:32 PM – Suryaimport: Ok
9/7/25, 7:35 PM – GoDaddy: *Akhila Bhukya*
I apologize, but this issue is outside of our scope. I recommend checking with your developer for further assistance.
9/7/25, 7:41 PM – Suryaimport: Okay
9/7/25, 7:42 PM – GoDaddy: *Akhila Bhukya*
We understand your concern, and I sincerely apologize for the inconvenience. Please check with the developer for further assistance.
9/7/25, 7:52 PM – Suryaimport: Okay
9/7/25, 7:53 PM – GoDaddy: *Nallamotu*
Please take your time to check the issue with your developer and let us know if you encounter any further difficulties.
9/7/25, 7:53 PM – Suryaimport: Okay
9/7/25, 7:55 PM – GoDaddy: *Nallamotu*
Yes!
9/8/25, 4:56 PM – Suryaimport: Hello
9/8/25, 4:56 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/8/25, 4:56 PM – Suryaimport: Yes
9/8/25, 4:56 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/8/25, 4:56 PM – Suryaimport: Customer support agent
9/8/25, 4:56 PM – GoDaddy: *AI Assistant*
Hello! I’m an AI assistant here to help with GoDaddy products. How can I assist you today?
9/8/25, 4:57 PM – Suryaimport: Customer support agent
9/8/25, 5:02 PM – Suryaimport: Hello
9/8/25, 5:03 PM – Suryaimport: Customer support agent
9/8/25, 5:04 PM – Suryaimport: Hello
9/8/25, 5:06 PM – GoDaddy: *Nithin Gaddam*
Hi there, Hope you are doing well, I will help you today.
9/8/25, 5:09 PM – Suryaimport: Hi
9/8/25, 5:10 PM – Suryaimport: Is it free to upload audio video image and text content in my site: suryaimport.com
9/8/25, 5:10 PM – GoDaddy: *Nithin Gaddam*
may I know your concern ?
9/8/25, 5:10 PM – Suryaimport: For broadcasting these content, do I needmoney ? Or free?
9/8/25, 5:10 PM – GoDaddy: *Nithin Gaddam*
May I know which hosting plan are you using ?
9/8/25, 5:10 PM – Suryaimport: Deluxe
9/8/25, 5:11 PM – GoDaddy: *Nithin Gaddam*
With the Deluxe hosting plan, you can upload and broadcast audio, video, image, and text content on your site without additional charges from GoDaddy.
9/8/25, 5:11 PM – Suryaimport: How it can be possible to display audio video text and image content in my site!
9/8/25, 5:11 PM – Suryaimport: So with help of plugins it’s possible right?
9/8/25, 5:12 PM – GoDaddy: *Nithin Gaddam*
Yes, you can use plugins to display audio, video, text, and image content on your site. Depending on your website’s platform (like WordPress), there are various plugins available to achieve this.
9/8/25, 5:12 PM – Suryaimport: Okay
9/8/25, 5:13 PM – Suryaimport: Can I also install search box, so that customer search content and site display correct content?
9/8/25, 5:14 PM – GoDaddy: *Nithin Gaddam*
You can add a search box to your website using plugins.
9/8/25, 5:14 PM – Suryaimport: Okay
9/8/25, 5:15 PM – GoDaddy: *Nithin Gaddam*
on WordPress, they can use plugins like “SearchWP” or “Relevanssi” to enhance search functionality.
9/8/25, 5:15 PM – Suryaimport: Mam sir, can I add all features of facebook in my site?
9/8/25, 5:16 PM – GoDaddy: *Nithin Gaddam*
that replicating all features of Facebook on your website is not feasible due to the complexity and proprietary nature of Facebook’s platform. Additionally, GoDaddy’s hosting plans may have restrictions regarding creating social media-like platforms.
9/8/25, 5:17 PM – Suryaimport: Ok
9/8/25, 5:17 PM – Suryaimport: So, if I need more storage for my website, godaddy will solve it?
9/8/25, 5:17 PM – GoDaddy: *Nithin Gaddam*
upgrading their hosting plan to one with more resources or adding additional storage if their current plan allows it
9/8/25, 5:18 PM – Suryaimport: So no problem at all?
9/8/25, 5:18 PM – GoDaddy: *Nithin Gaddam*
There will no problem
9/8/25, 5:18 PM – Suryaimport: Okay
9/8/25, 5:19 PM – GoDaddy: *Nithin Gaddam*
I hope we resolved all your queries. Please feel free to check back anytime and we’ll be happy to help you
9/8/25, 5:19 PM – Suryaimport: Okay
9/8/25, 5:20 PM – GoDaddy: *Nithin Gaddam*
Thank you for connecting with me today. Glad we were able to get you taken care of, If you need further help, please reach out again. We are here 24/7 for you. Have a great day.
9/8/25, 5:20 PM – Suryaimport: 😊
9/8/25, 5:20 PM – GoDaddy: *Nithin Gaddam*
It was my pleasure assisting you with the hosting .Post this conversation you’ll receive a short survey. Please rate us on a scale of 0-10, where 0 being the least and 10 being the best.
9/8/25, 5:20 PM – Suryaimport: Okay
9/8/25, 5:20 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
9/8/25, 5:20 PM – GoDaddy: Please provide your feedback on this 4 question survey.
9/8/25, 5:21 PM – Suryaimport: 10
9/8/25, 5:21 PM – GoDaddy: Were we able to resolve the reason for your chat? (Yes/No)
9/8/25, 5:21 PM – Suryaimport: Yes
9/8/25, 5:21 PM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
9/8/25, 5:23 PM – Suryaimport: Okay
9/8/25, 5:23 PM – GoDaddy: Sorry I didn’t get that.
9/8/25, 5:23 PM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
9/8/25, 6:02 PM – Suryaimport: Hello
9/8/25, 6:02 PM – GoDaddy: Sorry I didn’t get that.
9/8/25, 6:02 PM – GoDaddy: Please rate your satisfaction with your GoDaddy Guide, 10 being the best. (0-10)
9/8/25, 6:02 PM – Suryaimport: 10
9/8/25, 6:02 PM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best. (0-10)
9/8/25, 6:02 PM – Suryaimport: 10
9/8/25, 6:02 PM – GoDaddy: Thank you for chatting with us.
9/8/25, 6:02 PM – Suryaimport: Hello
9/8/25, 6:02 PM – Suryaimport: Customer support agent
9/8/25, 6:02 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/8/25, 6:02 PM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/8/25, 6:02 PM – Suryaimport: Yes
9/8/25, 6:02 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/8/25, 6:02 PM – GoDaddy: *AI Assistant*
Hey there! I’m GoDaddy’s AI assistant, here to help you with any questions or issues you might have. How can I assist you today?
9/8/25, 6:02 PM – Suryaimport: Customer support agent
9/8/25, 6:03 PM – GoDaddy: *AI Assistant*
User requested to speak with a human customer support agent.
9/8/25, 6:10 PM – GoDaddy: *Thanmai Thatikanty*
Hi there, Hope you are doing well, could you please let us know the issue you are facing?
9/8/25, 6:10 PM – Suryaimport: Sure
9/8/25, 6:10 PM – Suryaimport: Donwe have instgram features plugin in WordPress godaddy?
9/8/25, 6:12 PM – GoDaddy: *Thanmai Thatikanty*
Let me check and help you, I acknowledge your concern and I need to validate your account to check and help you, can you please provide your customer ID?
9/8/25, 6:12 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/8/25, 6:13 PM – GoDaddy: *Thanmai Thatikanty*
Thank you for providing the customer ID, could you please also share me the one time code which is sent to your registered email address?
9/8/25, 6:15 PM – Suryaimport: Not recieved!
9/8/25, 6:15 PM – Suryaimport: Send me again 9/8/25, 6:16 PM – GoDadd
Yes, I have sent you. May I please know if you have received?
9/8/25, 6:17 PM – Suryaimport: 757143
9/8/25, 6:17 PM – GoDaddy: *Thanmai Thatikanty*
Thank you for first step verification as we see you have enabled 2-step verification we have sent 6-digit code to your authenticator app could you please help us with that.
9/11/25, 9:19 AM – Suryaimport: How much ability of server we have
9/11/25, 9:19 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/11/25, 9:19 AM – Suryaimport: To load videos images ausid and text?
9/11/25, 9:19 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/11/25, 9:19 AM – Suryaimport: Yea
9/11/25, 9:19 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/11/25, 9:19 AM – Suryaimport: Yes
9/11/25, 9:19 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/11/25, 9:19 AM – Suryaimport: Customer support agent
9/11/25, 9:19 AM – GoDaddy: *AI Assistant*
Hey there! I’m an AI assistant here at GoDaddy. How can I assist you today?
9/11/25, 9:19 AM – GoDaddy: *AI Assistant*
I’m here to help you with any GoDaddy-related questions or issues. Could you please tell me more about what you need assistance with?
9/11/25, 9:19 AM – Suryaimport: Customer support agent
9/11/25, 9:20 AM – GoDaddy: *Nithin Gaddam*
Hi there, Hope you are doing well, I will help you today.
9/11/25, 9:32 AM – Suryaimport: Hi
9/11/25, 9:32 AM – Suryaimport: How much file we can upload to site as audio video text Imave
9/11/25, 9:32 AM – Suryaimport: For Deluxe version, how much we have limit to upload in server?
9/11/25, 9:33 AM – GoDaddy: *Nithin Gaddam*
To confirm that can you confirm are you using the shared hosting plan ?
9/11/25, 9:45 AM – Suryaimport: Deluxe
9/11/25, 9:45 AM – Suryaimport: I am using godaddy delux hosting plan
9/11/25, 9:45 AM – Suryaimport: Can that any amount of file upload with sizes?
9/11/25, 9:46 AM – GoDaddy: *Krishna M*
Hi there, I hope you are doing great. How may I help you today?
9/11/25, 9:46 AM – Suryaimport: I have Deluxe hosting pkan
9/11/25, 9:46 AM – Suryaimport: How many files size amount I’m able to upload in site?
9/11/25, 9:46 AM – Suryaimport: What is the limitation?
9/11/25, 9:51 AM – GoDaddy: *Krishna M*
Let me check, Can you please help me with the customer id?
9/11/25, 9:51 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/11/25, 9:52 AM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
9/11/25, 9:52 AM – Suryaimport: How much I’ll be able to upload with current plan?
9/11/25, 9:54 AM – GoDaddy: *Krishna M*
I have sent the one-time code to your registered email. Could you please check your email and provide me with the code?
9/11/25, 9:55 AM – Suryaimport: 077447
9/11/25, 9:57 AM – GoDaddy: *Krishna M*
Could you please check the code for App Raj Kumar Bhaumik?
9/11/25, 9:58 AM – Suryaimport: 5550017
9/11/25, 9:58 AM – Suryaimport: 670318
9/11/25, 10:03 AM – GoDaddy: *Krishna M*
The code is invalid please check please once again and let me know.
9/11/25, 10:03 AM – Suryaimport: Ok
9/11/25, 10:04 AM – Suryaimport: 606278
9/11/25, 10:05 AM – GoDaddy: *Krishna M*
Thank you for the validation.
9/11/25, 10:05 AM – Suryaimport: Welcome
9/11/25, 10:09 AM – GoDaddy: *Krishna M*
Here is the future.
10 websites
50 GB NVMe storage
cPanel
Free domain*
Free email
Free, unlimited SSL for all your websites3
30-day, money-back guarantee+
9/11/25, 10:09 AM – Suryaimport: So 50. F
Gb li.ktago
9/11/25, 10:09 AM – Suryaimport: 50 gb limit
9/11/25, 10:10 AM – GoDaddy: *Krishna M*
Yes, that’s correct.
9/11/25, 10:11 AM – Suryaimport: Ok
9/11/25, 10:11 AM – Suryaimport: After that how much to increase storage?
9/11/25, 10:12 AM – Suryaimport: What is the options and charges?
9/11/25, 10:12 AM – GoDaddy: *Krishna M*
Let add the plan share the cart link with you.
9/11/25, 10:12 AM – Suryaimport: Ok
9/11/25, 10:13 AM – Suryaimport: Please share the link with limitations.
9/11/25, 10:14 AM – GoDaddy: *Krishna M*
Please check the above link i have add the three years.
9/11/25, 10:16 AM – Suryaimport: Hello
9/11/25, 10:16 AM – Suryaimport: I got you
9/11/25, 10:17 AM – Suryaimport: How can I I create my storage of webaite
9/11/25, 10:17 AM – Suryaimport: Ao that all people can upload audio video text image
9/11/25, 10:18 AM – Suryaimport: Up vart ki k is cost for Deluxe plan!
9/11/25, 10:18 AM – Suryaimport: How to increase wena te storage so that all people can upload files
9/11/25, 10:20 AM – Suryaimport: Can I solve it
9/11/25, 10:20 AM – Suryaimport: ?
9/11/25, 10:20 AM – GoDaddy: *Krishna M*
Could you please allow me 3-5 minutes to check with my tools and resources in order to provide you the best possible resolution?
9/11/25, 10:20 AM – Suryaimport: Ik
9/11/25, 10:20 AM – Suryaimport: Ok
9/11/25, 10:20 AM – Suryaimport: I want to increase my storage to 500 Gb from 50 Gb
9/11/25, 10:22 AM – GoDaddy: *Krishna M*
I recommend considering the Grow plan, which includes:
– 8 Virtually Allocated CPU Cores
– Up to 16GB Shared RAM
– 300GB Storage
– SSL Certificates for all sites
9/11/25, 10:23 AM – Suryaimport: Cost?
9/11/25, 10:23 AM – Suryaimport: Any cheaper plans?
9/11/25, 10:24 AM – Suryaimport: Is there terabyte ?gb
9/11/25, 10:26 AM – GoDaddy: *Krishna M*
We would request you to please review the cart link shared above.
9/11/25, 10:32 AM – Suryaimport: Any other plans?
9/11/25, 10:33 AM – Suryaimport: How much for GROW plans?
9/11/25, 10:35 AM – GoDaddy: *Krishna M*
Could you please let me know how many years you would like to go?
9/11/25, 10:36 AM – Suryaimport: As maximum as possible withhighest storage of godaddy possible
9/11/25, 10:38 AM – Suryaimport: Need highest storage like youtube, facebook?
9/11/25, 10:39 AM – Suryaimport: Maximum as possible
9/11/25, 10:41 AM – GoDaddy: *Krishna M*
Let me share the link you see the amount on link.
9/11/25, 10:41 AM – Suryaimport: Okay
9/11/25, 10:41 AM – GoDaddy: *Krishna M*
We would request you to please review the cart link shared above.
9/11/25, 10:41 AM – GoDaddy: *Krishna M*
We would request you to please let us know in case of any challenges while making payment.
9/11/25, 10:44 AM – Suryaimport: How much is the storage for this plan?
9/11/25, 10:44 AM – Suryaimport: For 586728 ic cost, how much is free storage?
9/11/25, 10:45 AM – GoDaddy: *Krishna M*
Here are the details for the future plan:
– 32 vCPU cores
– 128 GB RAM
– 1.5 TB NVMe SSD Storage
– Snapshot backups
– Compatible with Linux or Windows
– cPanel or Plesk available
– 3 additional IPs available upon request
– Global data centers
If you have any questions or need further assistance, feel free to ask!
9/11/25, 10:49 AM – GoDaddy: *Krishna M*
Could you please reply here to confirm your connection?
9/11/25, 10:57 AM – Suryaimport: Yes
9/11/25, 10:57 AM – Suryaimport: Very expensive?
9/11/25, 10:58 AM – Suryaimport: So why if I database increase to more than 1.5 terabyte?
9/11/25, 10:58 AM – Suryaimport: Do you have solutions?
9/11/25, 11:02 AM – GoDaddy: *Nallamotu*
The maximum storage limit we offer through our GoDaddy VPS hosting plans is 1.5 terabytes.
Therefore, you will need to ensure that your database stays within this 1.5 TB storage limit. Would you like to proceed with this plan now?
9/11/25, 11:03 AM – Suryaimport: So what if my database increase to 2 tb?
9/11/25, 11:07 AM – GoDaddy: *Nallamotu*
Currently, GoDaddy’s maximum storage offering for VPS hosting plans is 1.5 TB.
If your database exceeds this limit, you may want to consider a custom solution.
9/11/25, 11:25 AM – Suryaimport: can we increase it later on,?
9/11/25, 11:25 AM – Suryaimport: Ok
9/11/25, 11:29 AM – GoDaddy: *Rahul Manthri*
Hii hope you are doing great. I would request you to please allow me 2-3 minutes so that I can go through previous chat and understand your concern.
9/12/25, 9:13 AM – Suryaimport: Hello
9/12/25, 9:13 AM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/12/25, 9:13 AM – Suryaimport: Customer support agent
9/12/25, 9:13 AM – Suryaimport: Yea
9/12/25, 9:13 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/12/25, 9:13 AM – GoDaddy: *WA Assistant*
Sorry, I didn’t understand. Would you like to connect with a GoDaddy Guide? Please reply with “yes” or “no”.
9/12/25, 9:13 AM – Suryaimport: Yes
9/12/25, 9:13 AM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/12/25, 9:14 AM – Suryaimport: Customer support agent
9/12/25, 9:14 AM – GoDaddy: *AI Assistant*
Hey there! I’m the AI assistant from GoDaddy. How can I help you today?
9/12/25, 9:14 AM – GoDaddy: *AI Assistant*
User requested to speak with a human customer support agent.
9/12/25, 9:14 AM – GoDaddy: *rakshitha8553*
Hi there, I hope you are doing great. Can you please elaborate your concern so that I can help you accordingly?
9/12/25, 9:15 AM – Suryaimport: Hello
9/12/25, 9:15 AM – Suryaimport: I’m getting errors
9/12/25, 9:15 AM – Suryaimport: In Google search console
9/12/25, 9:16 AM – GoDaddy: *rakshitha8553*
May I please have error screenshot?
9/12/25, 9:16 AM – Suryaimport: IMG-20250912-WA0001.jpg (file attached)
9/12/25, 9:16 AM – GoDaddy: *rakshitha8553*
Let me check it for you. Before we proceed further, could you please provide your customer ID?
9/12/25, 9:17 AM – Suryaimport: We have 4 types of error: page with resirect redirect error not found 404 crawled-currently not indexed.
9/12/25, 9:17 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking. pin sorry i have to hide pin or password to protect my site from hacking or misuse.
9/12/25, 9:18 AM – GoDaddy: *rakshitha8553*
I have sent you the code to your registered email and please help me with that code.
9/12/25, 9:19 AM – Suryaimport: 326984
9/12/25, 9:19 AM – GoDaddy: *rakshitha8553*
I see that your account is secured with 2 Step Verification. Could you please provide the one time code as well?
9/12/25, 9:20 AM – Suryaimport: 705812
9/12/25, 9:21 AM – GoDaddy: *rakshitha8553*
Thank you for the validation.
9/12/25, 9:22 AM – GoDaddy: *rakshitha8553*
May I please know the domain name?
9/12/25, 9:27 AM – Suryaimport: www.suryaimport.com
9/12/25, 9:28 AM – GoDaddy: *rakshitha8553*
May I please know are you using deluxe plan?
9/12/25, 9:28 AM – Suryaimport: Normally
9/12/25, 9:29 AM – Suryaimport: Can’t do seo for my site!
9/12/25, 9:29 AM – Suryaimport: Shows lots of errors;
9/12/25, 9:29 AM – Suryaimport: IMG-20250912-WA0001.jpg (file attached)
9/12/25, 9:30 AM – GoDaddy: *rakshitha8553*
Can you please confirm are you using website builder plan?
9/12/25, 9:30 AM – Suryaimport: Ni Deluxe plan
9/12/25, 9:30 AM – Suryaimport: No
9/12/25, 9:32 AM – GoDaddy: *rakshitha8553*
Page with Redirect:
Check Redirects: Ensure that the redirects are set up correctly and pointing to the right pages. If using a web server like Apache or Nginx, verify the .htaccess or configuration files.
Avoid Redirect Chains: Minimize the number of redirects in a chain, as they can slow down the page loading time and cause indexing issues.
Redirect Error:
Verify Redirect URLs: Make sure there are no typos or incorrect URLs in your redirect rules.
Server Configuration: Check server settings to ensure redirects are processed correctly.
Not Found 404:
Identify Broken Links: Use tools to find pages linking to non-existent pages and correct them.
Create 404 Page: Ensure a custom 404 page is set up to guide users back to active parts of the site.
Crawled-Currently Not Indexed:
Indexing Blocked: Make sure the page isn’t blocked in the robots.txt file or marked as “noindex” in the meta tags.
Content Quality: Enhance the quality and relevance of content to encourage indexing.
9/12/25, 10:10 AM – Suryaimport: Can you solve the problems in my site.?
9/12/25, 10:26 AM – GoDaddy: *Varshitha K*
Hi, Hope you are doing good. Sure, I will help you with addressing your issue. As the chat just landed to me, Please allow me a moment to read previous conversation.
9/12/25, 10:27 AM – GoDaddy: *Varshitha K*
I understand that you are experiencing an issue with your site, is that correct?
9/12/25, 10:44 AM – Suryaimport: Yes
9/12/25, 10:44 AM – Suryaimport: Seo problem
9/12/25, 10:45 AM – Suryaimport: Please solve so that I can rank my site in google
9/12/25, 10:50 AM – GoDaddy: *Baljit Kaur*
Unfortunately, your conversation with the previous agent has got disconnected due to inactivity but no worries at all. Let me check your previous conversation to assist you further.
9/12/25, 10:51 AM – Suryaimport: Ok
9/12/25, 10:58 AM – Suryaimport: Ready?
9/12/25, 10:59 AM – GoDaddy: *Baljit Kaur*
I have checked that you are having an issue with the SEO. Is that correct?
9/12/25, 10:59 AM – Suryaimport: Yes
9/12/25, 10:59 AM – Suryaimport: So many rrrors
9/12/25, 11:03 AM – GoDaddy: *Baljit Kaur*
Could you please share the plan that you are using?
9/12/25, 11:04 AM – Suryaimport: Deluxe plan
9/12/25, 11:06 AM – GoDaddy: *Baljit Kaur*
Let me check that for you.
Please provide your customer number so, I can validate your account and proceed further.
9/12/25, 11:24 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/12/25, 11:25 AM – GoDaddy: *Shaga Vishishta*
Hi. Glad we are connected back. As I understand you are facing issues with SEO, is that right please correct me if I am wrong
9/12/25, 11:26 AM – Suryaimport: Yes
9/12/25, 11:27 AM – GoDaddy: *Shaga Vishishta*
Let me check and help you, Before we proceed further, could you please provide your customer ID?
9/12/25, 11:32 AM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/12/25, 11:35 AM – GoDaddy: *Shaga Vishishta*
Can you help me with code which we have sent on your registered email?
9/12/25, 11:36 AM – Suryaimport: 039516
9/12/25, 11:37 AM – GoDaddy: *Shaga Vishishta*
Could you also provide me the two step authentication code that you have just received on your registered mobile/Authenticator app ?
9/12/25, 12:23 PM – Suryaimport: 683976
9/12/25, 12:30 PM – GoDaddy: *Jaskaran Kumar*
The code shared is invalid. I have sent you a 6-digit code on your registered email address for account validation. Kindly share once you receive it.
9/12/25, 12:30 PM – Suryaimport: 370224
9/12/25, 12:31 PM – GoDaddy: *Jaskaran Kumar*
Thank you for the code. As 2-Step Verification is enabled on your account, a 6-digit code is sent on App Raj Kumar Bhaumik. Kindly share it to validate the account.
9/12/25, 12:32 PM – Suryaimport: 937363
9/12/25, 12:33 PM – GoDaddy: *Jaskaran Kumar*
Got it. I have validated your account on my end. May i know what error you are facing on the suryaimport.com website?
9/12/25, 12:33 PM – Suryaimport: Seo probl m
9/12/25, 12:33 PM – Suryaimport: IMG-20250912-WA0001.jpg (file attached)
9/12/25, 12:33 PM – Suryaimport: Error
9/12/25, 12:37 PM – GoDaddy: *Jaskaran Kumar*
Please allow me a moment to check for the details at my end and get back to you.
9/12/25, 12:40 PM – GoDaddy: *Jaskaran Kumar*
Thank you for waiting. As you are facing the issues with SEO you need to check for it with your Web Developer and SEO manager as the hosting is working from our end and SEO needs to be managed by the user.
9/12/25, 12:40 PM – Suryaimport: Ok
9/12/25, 12:45 PM – GoDaddy: *Jaskaran Kumar*
Thank you for your kind understanding. I also noticed that you have the VPS plan added to your cart. May I know if you are planning to purchase a VPS for your website needs?
9/12/25, 2:00 PM – Suryaimport: Hello
9/12/25, 2:01 PM – Suryaimport: Helko
9/12/25, 2:01 PM – Suryaimport: Customer support agent
9/12/25, 2:01 PM – GoDaddy: *Vollala venkatesh*
Hi there! I hope you are doing well. How may I assist you today?
9/12/25, 2:01 PM – Suryaimport: Why my site not working
9/12/25, 2:01 PM – Suryaimport: Please. Hello k tell me error and fix it fas
9/12/25, 2:01 PM – Suryaimport: Dast
9/12/25, 2:01 PM – Suryaimport: Fast
9/12/25, 2:02 PM – Suryaimport: www.suryaimpirt.com
9/12/25, 2:02 PM – GoDaddy: *Vollala venkatesh*
Could you please let me know the error that you are getting ?
9/12/25, 2:02 PM – Suryaimport: Please fix it fast site is not opening!
9/12/25, 2:02 PM – Suryaimport: Yes
9/12/25, 2:02 PM – Suryaimport: IMG-20250912-WA0003.jpg (file attached)
9/12/25, 2:02 PM – GoDaddy: *Vollala venkatesh*
Please help me wit the screenshot of the error ?
9/12/25, 2:03 PM – Suryaimport: IMG-20250912-WA0005.jpg (file attached)
9/12/25, 2:03 PM – Suryaimport: There has been critical error on site!
9/12/25, 2:03 PM – Suryaimport: Please fix it soon as possible.
9/12/25, 2:04 PM – GoDaddy: *Vollala venkatesh*
Let me check that for you, Could you please help me out with the one time passcode sent to your registered email address?
9/12/25, 2:04 PM – Suryaimport: Yes
9/12/25, 2:04 PM – Suryaimport: 107154
9/12/25, 2:05 PM – Suryaimport: Please fix it fast as possible I’m waiting for your response!
9/12/25, 2:05 PM – GoDaddy: *Vollala venkatesh*
As you have enabled the 2 step verification, Could you please help me out with the one time passcode sent to your registered App Raj Kumar Bhaumik (default)
9/12/25, 2:07 PM – Suryaimport: 983992
9/12/25, 2:08 PM – GoDaddy: *Vollala venkatesh*
Thanks for the validation, Please help me with the website once more.
9/12/25, 2:08 PM – Suryaimport: Okay
9/12/25, 2:09 PM – Suryaimport: www.suryaimport.com
9/12/25, 2:09 PM – Suryaimport: 2it shows there is critical error in website.
9/12/25, 2:10 PM – Suryaimport: IMG-20250912-WA0005.jpg (file attached)
9/12/25, 2:10 PM – GoDaddy: *Vollala venkatesh*
Thanks for the information, Let me check with the website for you.
9/12/25, 2:10 PM – Suryaimport: I was installing plugins then suddenly this happens
9/12/25, 2:11 PM – Suryaimport: Can’t even log in to backend of site
9/12/25, 2:12 PM – GoDaddy: *Vollala venkatesh*
Could you please access the website now and let me know the error ?
9/12/25, 2:12 PM – Suryaimport: Sure
9/12/25, 2:13 PM – Suryaimport: IMG-20250912-WA0007.jpg (file attached)
9/12/25, 2:13 PM – Suryaimport: Fatal Error
9/12/25, 2:13 PM – Suryaimport: Cannot login to site
9/12/25, 2:13 PM – GoDaddy: *Vollala venkatesh*
Yes please check with the installed plugins and with the line in the coding,
/home/figs2sgdzf5d/public_html/suryaimport.com/index.php(17): require(‘/home/figs2sgdz…’) #15 {main} thrown in /home/figs2sgdzf5d/public_html/suryaimport.com/wp-includes/class-wp-widget.php on line 163
9/12/25, 2:14 PM – GoDaddy: *Vollala venkatesh*
Please check with the plugins and the coding.
9/12/25, 2:15 PM – Suryaimport: Site is not opening?
9/12/25, 2:15 PM – Suryaimport: both links not working!
9/12/25, 2:15 PM – Suryaimport: Please solve it fast and soon!
9/12/25, 2:17 PM – GoDaddy: *Vollala venkatesh*
Please check with the plugins and the coding of your script we can assist you with that.
9/12/25, 2:17 PM – Suryaimport: Site is not opening
9/12/25, 2:17 PM – GoDaddy: *Vollala venkatesh*
The issue is with the plugins.
9/12/25, 2:17 PM – Suryaimport: So what to do how to edit the plugins without opening site?
9/12/25, 2:17 PM – Suryaimport: Yes please remove last plugins
9/12/25, 2:18 PM – GoDaddy: *Vollala venkatesh*
You need to make the necessary changes in the wordpress dashboard not with the website.
9/12/25, 2:18 PM – Suryaimport: Simple microblogging and microblogger plugins
9/12/25, 2:18 PM – Suryaimport: How to open the dashboard
9/12/25, 2:18 PM – Suryaimport: Please tell me!
9/12/25, 2:18 PM – GoDaddy: *Vollala venkatesh*
We can’t make the changes from our end, Please contact your developer for further assistance.
9/12/25, 2:18 PM – Suryaimport: Oh my gof
9/12/25, 2:19 PM – Suryaimport: Oh my god I’m in deep trouble you have to help me!
9/12/25, 2:19 PM – Suryaimport: Please fix the site from our I can’t do anything without opening the site!
9/12/25, 2:19 PM – GoDaddy: *Vollala venkatesh*
Yeah the issue is related to the coding and the plugins for which we can’t help as we don’t have the access to do so, Please contact your developer.
9/12/25, 2:20 PM – Suryaimport: I’m myself is the developer what to do please tell me
9/12/25, 2:20 PM – GoDaddy: *Vollala venkatesh*
You need to access their WordPress site via FTP or through their hosting control panel’s file manager
9/12/25, 2:21 PM – GoDaddy: *Vollala venkatesh*
To deactivate the last installed plugin, please go to the plugins directory and rename the folder of that plugin.
9/12/25, 2:21 PM – Suryaimport: How to do that?
9/12/25, 2:22 PM – GoDaddy: *Vollala venkatesh*
You need to go to the wp-content/plugins directory and rename the folder of the problematic plugin to deactivate it.
9/12/25, 2:23 PM – Suryaimport: Ok I’m doing it
9/12/25, 2:23 PM – GoDaddy: *Vollala venkatesh*
Sure, Please take your time.
9/12/25, 6:41 PM – Suryaimport: Hello
9/12/25, 6:41 PM – GoDaddy: *WA Assistant*
Welcome to GoDaddy on WhatsApp! Do you need help from a GoDaddy Guide? Please reply with “yes” or “no”.
9/12/25, 6:42 PM – Suryaimport: Yes
9/12/25, 6:42 PM – Suryaimport: Customer support agent
9/12/25, 6:42 PM – GoDaddy: *WA Assistant*
I’m transferring you to our AI assistant.
9/12/25, 6:42 PM – Suryaimport: Customer support agent
9/12/25, 6:42 PM – GoDaddy: *AI Assistant*
Hi there! I’m an AI assistant here to help you with any GoDaddy-related questions or issues. What can I assist you with today?
9/12/25, 6:42 PM – GoDaddy: *AI Assistant*
It seems like you might want to speak with a human customer support agent. Would you like me to transfer you to a human for further assistance?
9/12/25, 6:42 PM – Suryaimport: Customer support agent
9/12/25, 6:42 PM – GoDaddy: *AI Assistant*
User requested to speak with a customer support agent.
9/12/25, 6:43 PM – GoDaddy: *Vishal*
Hi there! Thank you for contacting us- now that you’re here, I’m happy to help 🙂
What brings you in today?
9/24/25, 4:34 PM – Suryaimport: Hello
9/24/25, 4:34 PM – This business is now using a secure service from Meta to manage this chat. Tap to learn more.
9/24/25, 4:34 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
9/24/25, 4:34 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
9/24/25, 4:34 PM – Suryaimport: Customer support agent
9/24/25, 4:35 PM – GoDaddy: Transferring you to a customer support agent for personalized assistance.
9/24/25, 4:35 PM – GoDaddy: Transferring to a guide…
9/24/25, 4:35 PM – GoDaddy: Your estimated wait time is less than a minute.
9/24/25, 4:35 PM – GoDaddy: Hi there, I hope you are doing great. How may I help you today?
9/24/25, 4:35 PM – Suryaimport: I’m good
9/24/25, 4:35 PM – Suryaimport: So which product is expiring today?
9/24/25, 4:36 PM – GoDaddy: I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number ?
9/24/25, 4:36 PM – Suryaimport: Let me know I got message from godaddy to renew a product!
9/24/25, 4:36 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
9/24/25, 4:37 PM – GoDaddy: Could you also provide me the 6 digit code that you have just received on your registered email ?
9/24/25, 4:38 PM – Suryaimport: 691384
9/24/25, 4:39 PM – GoDaddy: Thank you for that.
9/24/25, 4:39 PM – GoDaddy: Could you also provide me the two step authentication code that you have just received on your registered mobile?
9/24/25, 4:40 PM – Suryaimport: 372628
9/24/25, 4:41 PM – GoDaddy: Thank you for the validation, I’ll be doing a thorough review of your account to ensure everything is in order. Meanwhile, I may ask a couple of questions about your business and issue realted.Does it sound good?
9/24/25, 4:41 PM – Suryaimport: Ok
9/24/25, 4:43 PM – GoDaddy: As we reviewed you account we can see that your Professional Email Individual will expire on 25/9/2025
9/24/25, 4:44 PM – Suryaimport: Can you tell me email address?
9/24/25, 4:45 PM – GoDaddy: For that product raj@suryaimport.us this is the email ID.
9/24/25, 4:45 PM – Suryaimport: I’ll renew it now ok!
9/24/25, 4:45 PM – Suryaimport: Can u send me renew bill?
9/24/25, 4:46 PM – GoDaddy: Sure. Allow me 2 minutes. I’ll be sending you the cart link so you’ll be proceeding with the payment.
9/24/25, 4:46 PM – Suryaimport: Okay
9/24/25, 4:49 PM – Suryaimport: Send me bill for one month!
9/24/25, 4:50 PM – GoDaddy: Could you please confirm, if you want to renew the VIRTUAL PRIVATE SERVER also?
9/24/25, 4:50 PM – Suryaimport: No only email addresss
9/24/25, 4:50 PM – GoDaddy: As I can see it is already added to you cart.
9/24/25, 4:50 PM – Suryaimport: Send me email address bill for one year!
9/24/25, 4:50 PM – Suryaimport: Plz
9/24/25, 4:51 PM – GoDaddy: Would you like me to remove that Virtual Private Server one from your cart?
9/24/25, 4:51 PM – Suryaimport: Sure
9/24/25, 4:51 PM – GoDaddy: https://cart.godaddy.com/go/checkout?#/
We would request you to please review the cart link shared above.
9/24/25, 4:52 PM – GoDaddy: We would request you to please let us know in case of any challenges while making payment.
9/24/25, 4:58 PM – GoDaddy: Looks like you may have stepped away. No problem, let us know when you are ready to get started and we’ll be here to help when you respond.
9/25/25, 12:43 PM – Suryaimport: Hello
9/25/25, 12:43 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
9/25/25, 12:43 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
9/25/25, 12:43 PM – Suryaimport: Customer support agent
9/25/25, 12:43 PM – GoDaddy: Hey there! I’m your AI assistant from GoDaddy. How can I help you today?
9/25/25, 12:43 PM – Suryaimport: Customer support agent
9/25/25, 12:44 PM – GoDaddy: It seems like you might want to speak with a human customer support agent. I can transfer you to one. May I know what you need help with so I can connect you to the right person?
9/25/25, 12:44 PM – Suryaimport: Want to know about produ ts which are going to be expirwd
9/25/25, 12:44 PM – GoDaddy: Sure, I can help you with that. To check your products that are going to expire soon, you can log into your GoDaddy account and look for the “Renewals & Billing” section. Would you like step-by-step instructions on how to do this?
9/25/25, 12:44 PM – Suryaimport: Can u do that for me!
9/25/25, 12:44 PM – GoDaddy: Unfortunately, I’m only able to support GoDaddy Products.
9/25/25, 12:45 PM – Suryaimport: So tell me which products are about to expire.
9/25/25, 12:45 PM – GoDaddy: I can’t access your account details directly. To view products nearing expiration, log into your GoDaddy account, navigate to your account dashboard, and look for the “Renewals & Billing” section. This area lists all services due for renewal.
9/25/25, 12:45 PM – Suryaimport: Ok
9/25/25, 12:45 PM – GoDaddy: Great! If you have any more questions or need further assistance, feel free to ask. I’m here to help!
10/9/25, 9:36 PM – Suryaimport: Hi
10/9/25, 9:37 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
10/9/25, 9:37 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
10/9/25, 9:37 PM – Suryaimport: Hello
10/9/25, 9:37 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. How can I help you with your GoDaddy products or services today? Whether it’s domains, hosting, or website questions, I’m here to assist.
10/9/25, 9:37 PM – Suryaimport: Customer support agent
10/9/25, 9:37 PM – GoDaddy: Transferring you to a human support agent who can assist you further.
10/9/25, 9:37 PM – GoDaddy: Transferring to a guide…
10/9/25, 9:37 PM – GoDaddy: Your estimated wait time is 27 minutes.
10/9/25, 10:03 PM – GoDaddy: A guide is almost ready to help out, are you still in need of support? Reply 1 for Yes or 2 for No.
10/9/25, 10:03 PM – Suryaimport: Yes
10/9/25, 10:03 PM – GoDaddy: Okay, great! A guide will be with you soon…
10/9/25, 10:03 PM – Suryaimport: 1
10/9/25, 10:07 PM – Suryaimport: Customer support agent
10/9/25, 10:40 PM – GoDaddy: Hi there, I appreciate your time for staying connected with us. How may I help you today?
10/9/25, 10:40 PM – Suryaimport: When will my site will expired?
10/9/25, 10:40 PM – Suryaimport: www.suryaimport.com
10/9/25, 10:41 PM – GoDaddy: Thankyou for confirming. to check the site expiration we need to look into your GoDaddy account and check may i know the customer id of your GoDaddy account ?
10/9/25, 10:42 PM – Suryaimport: 221278897
10/9/25, 10:42 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
10/9/25, 10:42 PM – Suryaimport: Last one
10/9/25, 10:42 PM – GoDaddy: Thankyou for confirming. We have send you 6 digit code to your registered email address, I request you to please check it and let us know?
10/9/25, 10:43 PM – Suryaimport: 790630
10/9/25, 10:44 PM – GoDaddy: Thankyou for confirming. could you please check the code from the App Raj Kumar Bhaumik (default) ?
10/9/25, 10:45 PM – Suryaimport: 728925
10/9/25, 10:46 PM – GoDaddy: Thank you so much for validating me into your account. let me look into your GoDaddy account and chcek for the wenbsite expiry
10/9/25, 10:46 PM – Suryaimport: Ok
10/9/25, 10:47 PM – GoDaddy: Thankyou for staying connected. we sede that the domain expires on
.COM Domain Registration
suryaimport.com
Auto Renews
5/10/2028
10/9/25, 10:47 PM – Suryaimport: So 5/10/2028 is ezpired date?
10/9/25, 10:48 PM – Suryaimport: So how many years and month left to expire?
10/9/25, 10:49 PM – GoDaddy: yes you are correct the doimain will be expires on .COM domain suryaimport.com
will be expires on 5/10/2028
10/9/25, 10:49 PM – Suryaimport: So how many years and month left?
10/9/25, 10:49 PM – Suryaimport: 2 years and 5 months
10/9/25, 10:49 PM – Suryaimport: Or 2 years and 10 months
10/9/25, 10:50 PM – GoDaddy: on 2028 may on 10 it will be expires
10/9/25, 10:51 PM – Suryaimport: Okay
10/9/25, 10:51 PM – GoDaddy: Thankyou for understanding
10/9/25, 10:57 PM – GoDaddy: Looks like you may have stepped away. No problem, let us know when you are ready to get started and we’ll be here to help when you respond.
10/11/25, 10:01 PM – Suryaimport: Hello
10/11/25, 10:01 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
10/11/25, 10:01 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
10/11/25, 10:01 PM – Suryaimport: Hello
10/11/25, 10:01 PM – GoDaddy: Hi there! I’m GoDaddy’s AI assistant. I’m here to help with any GoDaddy products or services you might need assistance with today. How can I help you?
10/11/25, 10:01 PM – Suryaimport: Customer support agent
10/11/25, 10:01 PM – GoDaddy: I’ll connect you with a human support agent right away.
10/11/25, 10:01 PM – GoDaddy: Transferring to a guide…
10/11/25, 10:01 PM – GoDaddy: Your estimated wait time is 1 minute.
10/11/25, 10:50 PM – GoDaddy: Hi there, I hope you are doing great. How may I help you today?
10/11/25, 10:57 PM – GoDaddy: Looks like you may have stepped away. No problem, let us know when you are ready to get started and we’ll be here to help when you respond.
11/5/25, 5:49 PM – Suryaimport: Hwllo
11/5/25, 5:49 PM – Suryaimport: Hello
11/5/25, 5:49 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/5/25, 5:49 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/5/25, 5:49 PM – Suryaimport: Customer support agent
11/5/25, 5:49 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. I’m here to help with your GoDaddy products and services. How can I assist you today?
11/5/25, 5:49 PM – Suryaimport: Customer support agent
11/5/25, 5:50 PM – GoDaddy: Transferring you to a human support agent who can assist you further.
11/5/25, 5:50 PM – GoDaddy: Transferring to a guide…
11/5/25, 5:50 PM – GoDaddy: Your estimated wait time is less than a minute.
11/5/25, 5:50 PM – GoDaddy: Hi! i hope you are doing great! How may i help you today?
11/5/25, 5:50 PM – Suryaimport: Hello
11/5/25, 5:51 PM – Suryaimport: How to order?
11/5/25, 5:51 PM – Suryaimport: This page is not working
11/5/25, 5:51 PM – Suryaimport: What to do?
11/5/25, 5:51 PM – GoDaddy: Could you please provide me the customer id?
11/5/25, 5:51 PM – Suryaimport: 22278896
11/5/25, 5:51 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
11/5/25, 5:52 PM – GoDaddy: Could you please provide me the one time code sent to your registered mail id?
11/5/25, 5:53 PM – Suryaimport: Did not recieved
11/5/25, 5:53 PM – GoDaddy: I resented it again could you please check.
11/5/25, 5:53 PM – Suryaimport: Okay
11/5/25, 5:54 PM – GoDaddy: Could you please provide me the code? 11/5/25, 5:55 PM – Sury
11/5/25, 5:55 PM – Suryaimport: Can u tell me which email address?
11/5/25, 5:56 PM – GoDaddy: Could you please provide me the one time code sent to your registered mobile number?
11/5/25, 5:56 PM – Suryaimport: Not recieved!
11/5/25, 5:56 PM – Suryaimport: In phone
11/5/25, 5:57 PM – GoDaddy: I resented the code again. could you please check it?
11/5/25, 5:58 PM – Suryaimport: Not recieved
11/5/25, 5:58 PM – GoDaddy: Could you please check once again i resented to both mobile and email?
11/5/25, 5:59 PM – Suryaimport: Okay
11/5/25, 6:00 PM – GoDaddy: Could please confirm did you get the code?
11/5/25, 6:00 PM – Suryaimport: Not recieved
11/5/25, 6:02 PM – GoDaddy: Please check it in your registered mail id?
11/5/25, 6:03 PM – Suryaimport: Not recieved
11/5/25, 6:03 PM – GoDaddy: Without validation. We cannot move further.
11/5/25, 6:04 PM – Suryaimport: Send me again I don’t know what’s wrong send me in this no +91-7478089895
11/5/25, 6:04 PM – Suryaimport: rajbhaumik@gmail.com
11/5/25, 6:04 PM – Suryaimport: This mail address!
11/5/25, 6:07 PM – GoDaddy: I resented the code to registered mail id could you please check it once again?
11/5/25, 6:07 PM – Suryaimport: 275226
11/5/25, 6:09 PM – GoDaddy: App Raj Kumar Bhaumik (default)
Could you please provide me the code which is in it?
11/5/25, 6:09 PM – Suryaimport: I solved it
11/5/25, 6:09 PM – Suryaimport: Bye
11/5/25, 6:09 PM – Suryaimport: Thanks
11/5/25, 6:10 PM – GoDaddy: thank you for rechaing us out.
11/5/25, 6:12 PM – GoDaddy: You’re very welcome. I am glad I was able to help you with your concern! Thank you for being a valued GoDaddy customer, as such we’d appreciate your feedback – following this conversation, there will be a short survey where 0 is the least and 10 is the highest. Take care!
11/5/25, 6:12 PM – GoDaddy: Please provide your feedback on this 5 question survey.
11/5/25, 6:12 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
11/5/25, 6:27 PM – GoDaddy: The survey has expired. Thank you for your time.
11/5/25, 7:48 PM – Suryaimport: Hello
11/5/25, 7:48 PM – Suryaimport: Customer support afent
11/5/25, 7:48 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/5/25, 7:48 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/5/25, 7:50 PM – Suryaimport: Customer support agent
11/5/25, 7:50 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. I’d be happy to help you with any questions or issues related to GoDaddy products and services.
Is there something specific I can assist you with today regarding your GoDaddy account or services?
11/5/25, 7:50 PM – Suryaimport: Customer support agent
11/5/25, 7:51 PM – GoDaddy: I’ll connect you with a human support agent who can assist you right away.
11/5/25, 7:51 PM – GoDaddy: Transferring to a guide…
11/5/25, 7:51 PM – GoDaddy: Your estimated wait time is less than a minute.
11/5/25, 7:52 PM – GoDaddy: Hi there, I hope you are doing great. How may I help you today?
11/5/25, 7:53 PM – Suryaimport: Hi
11/5/25, 7:53 PM – Suryaimport: How to order?
11/5/25, 7:53 PM – Suryaimport: Why this page is not opening?
11/5/25, 7:53 PM – GoDaddy: May I know do you want to buy domain?
11/5/25, 7:54 PM – GoDaddy: or email?
11/5/25, 7:54 PM – Suryaimport: No
11/5/25, 7:54 PM – Suryaimport: I wanted to edit this page how to order?
11/5/25, 7:54 PM – Suryaimport: But page not opening
11/5/25, 7:54 PM – Suryaimport: It’s loading only
11/5/25, 7:54 PM – Suryaimport: Not opening
11/5/25, 7:55 PM – GoDaddy: I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number
11/5/25, 7:55 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
11/5/25, 7:55 PM – Suryaimport: Pin sorry i have to hide pin or password to protect my site from hacking or misuse.
11/5/25, 7:56 PM – GoDaddy: could you please help me with your 1 time code which is sent to your registered email id?
11/5/25, 7:57 PM – Suryaimport: 375546
11/5/25, 7:58 PM – GoDaddy: see your account is secured with 2 Step verification. Could you also provide me the two step authentication code that you have just received on your registered App Google Authenticator?
11/5/25, 7:59 PM – Suryaimport: 908775
11/5/25, 8:01 PM – GoDaddy: could you please provide me with your correct code?
11/5/25, 8:02 PM – Suryaimport: 005222
11/5/25, 8:03 PM – GoDaddy: Thank you for validation process,could you please elaborate your issue Im not able to get your issue?
11/5/25, 8:04 PM – GoDaddy: you are not able see your order page?
11/5/25, 8:06 PM – Suryaimport: How to order? This page I want to wxit
11/5/25, 8:06 PM – Suryaimport: Esit
11/5/25, 8:06 PM – Suryaimport: But it’s not loading or opening
11/5/25, 8:07 PM – Suryaimport: How to order?
11/5/25, 8:07 PM – Suryaimport: This page I want to edit.
11/5/25, 8:08 PM – GoDaddy: Yes I understand that but May I know do you want to buy anything or do you want to edit the order page?
11/5/25, 8:08 PM – Suryaimport: Edit order page
11/5/25, 8:08 PM – Suryaimport: How to order ? This page is loading not opening.
11/5/25, 8:09 PM – GoDaddy: could you please provide me with your error page what your exactly getting?
11/5/25, 8:09 PM – Suryaimport: Yes
11/5/25, 8:09 PM – Suryaimport: Wait
11/5/25, 8:09 PM – GoDaddy: sure!
11/5/25, 8:10 PM – Suryaimport: IMG-20251105-WA0002.jpg (file attached)
11/5/25, 8:10 PM – Suryaimport: IMG-20251105-WA0004.jpg (file attached)
11/5/25, 8:11 PM – Suryaimport: IMG-20251105-WA0006.jpg (file attached)
11/5/25, 8:11 PM – Suryaimport: IMG-20251105-WA0008.jpg (file attached)
11/5/25, 8:12 PM – Suryaimport: Cannot edit since it’s loading only not opening.
11/5/25, 8:13 PM – GoDaddy: Could you please clear your cache cookies and try again,suppose if it is not working please try to access from incognito window
11/5/25, 8:14 PM – GoDaddy: And more over please make sure that your internet connection is stable?
11/5/25, 8:14 PM – Suryaimport: Ok
11/5/25, 8:15 PM – GoDaddy: Please let me know if your getting any errors?
11/5/25, 8:15 PM – Suryaimport: Yes it’s working now.
11/5/25, 8:15 PM – GoDaddy: I hope your issue got resolved?
11/5/25, 8:17 PM – GoDaddy: You’re very welcome. I am glad I was able to help you with your concern! Thank you for being a valued GoDaddy customer, as such we’d appreciate your feedback – following this conversation, there will be a short survey where 0 is the least and 10 is the highest. Take care!
11/5/25, 8:17 PM – Suryaimport: Ok
11/5/25, 8:17 PM – Suryaimport: 10
11/5/25, 8:17 PM – GoDaddy: Thank you!have a great day
11/5/25, 8:17 PM – GoDaddy: Please provide your feedback on this 5 question survey.
11/5/25, 8:17 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
11/5/25, 8:32 PM – GoDaddy: The survey has expired. Thank you for your time.
11/7/25, 10:19 PM – Suryaimport: Hello
11/7/25, 10:19 PM – Suryaimport: Customer support agent
11/7/25, 10:19 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/7/25, 10:19 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/7/25, 10:19 PM – Suryaimport: Customer support agent
11/7/25, 10:19 PM – GoDaddy: Hi there! I’m GoDaddy’s AI assistant. I see you’re looking for customer support assistance. How can I help you with your GoDaddy products or services today?
11/7/25, 10:19 PM – Suryaimport: Customer support agent
11/7/25, 10:19 PM – GoDaddy: I understand you’re looking to connect with customer support. I can transfer you to a human agent who can assist you further. Would you like me to do that for you?
11/7/25, 10:19 PM – Suryaimport: Yes
11/7/25, 10:20 PM – GoDaddy: I’m transferring you to a human support agent now.
11/7/25, 10:20 PM – GoDaddy: Transferring to a guide…
11/7/25, 10:20 PM – GoDaddy: Your estimated wait time is 14 minutes.
11/7/25, 10:31 PM – GoDaddy: Hi there
11/9/25, 2:20 PM – Suryaimport: Hello
11/9/25, 2:20 PM – Suryaimport: Customer support agent
11/9/25, 2:20 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/9/25, 2:20 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/9/25, 2:20 PM – Suryaimport: Customer support agent
11/9/25, 2:20 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. I notice you’re looking to connect with our customer support team. How can I help with your GoDaddy products or services today? If you need specialized assistance, I’d be happy to transfer you to a human guide.
11/9/25, 2:20 PM – Suryaimport: Customer support agent
11/9/25, 2:20 PM – GoDaddy: Connecting you with a GoDaddy guide for personalized assistance.
11/9/25, 2:21 PM – GoDaddy: Transferring to a guide…
11/9/25, 2:21 PM – GoDaddy: Your estimated wait time is less than a minute.
11/9/25, 2:29 PM – GoDaddy: Hi, hope you are doing great, how may i help you today?
11/10/25, 9:15 PM – Suryaimport: hello
11/10/25, 9:15 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/10/25, 9:15 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/10/25, 9:15 PM – Suryaimport: I cannot edit this link:https://suryaimport.com/free-offers-for-citizen-of-worldwide/
11/10/25, 9:15 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. I’d be happy to help you with the link editing issue.
Could you please tell me what exactly you’re trying to edit on this link? Is this for a GoDaddy website you manage?
11/10/25, 9:15 PM – Suryaimport: please help me edit this link!
11/10/25, 9:15 PM – GoDaddy: I understand you need help editing that link. To assist properly, I need to know:
1. Is this website hosted with GoDaddy?
2. What specific changes are you trying to make to the link?
3. Where are you trying to edit it (website builder, WordPress, etc.)?
11/10/25, 9:15 PM – Suryaimport: customer support agent
11/10/25, 9:16 PM – GoDaddy: Connecting you with a human agent who can help with editing your website link.
11/10/25, 9:16 PM – GoDaddy: Transferring to a guide…
11/10/25, 9:16 PM – GoDaddy: Your estimated wait time is less than a minute.
11/10/25, 9:16 PM – GoDaddy: Hi there, Hope you are doing great
11/10/25, 9:16 PM – GoDaddy: May I please know are you facing issues with the Website ?
11/10/25, 9:17 PM – Suryaimport: yes I want to edit this page but cannot!
11/10/25, 9:18 PM – GoDaddy: May I please know are you getting any error while editing
11/10/25, 9:19 PM – Suryaimport: https://suryaimport.com/free-offers-for-citizen-of-worldwide/
11/10/25, 9:19 PM – Suryaimport: this page cannot edit.
11/10/25, 9:20 PM – GoDaddy: Could you please help me with the error screenshot ?
11/10/25, 9:20 PM – Suryaimport: its loading still
11/10/25, 9:20 PM – Suryaimport: not opening page
11/10/25, 9:21 PM – Suryaimport: IMG-20251110-WA0000.jpg (file attached)
11/10/25, 9:22 PM – GoDaddy: Could you please help me with the customer id ?
11/10/25, 9:22 PM – Suryaimport: Yes
11/10/25, 9:23 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
11/10/25, 9:24 PM – Suryaimport: Page loading only not opening
11/10/25, 9:24 PM – Suryaimport: How to edit this page.
11/10/25, 9:24 PM – GoDaddy: We have sent the 6 digit code to your email address please check once and let me know
11/10/25, 9:32 PM – Suryaimport: 208113
11/10/25, 9:33 PM – GoDaddy: App Raj Kumar Bhaumik (default)
6-digit code
11/10/25, 9:33 PM – Suryaimport: 303884
11/10/25, 9:34 PM – GoDaddy: Thankyou for helping me with the code, Let me check with the team once for you and let you know
11/10/25, 9:35 PM – Suryaimport: ok please do something
so that I can edit this page.
11/10/25, 9:37 PM – GoDaddy: Check for Errors: If the page is loading slowly or not opening, it could be due to server errors like the 500 Internal Server Error. You can find troubleshooting steps for fixing a WordPress Internal Server Error.
Disable Plugins/Themes: Conflicts with plugins or themes can slow down or crash your WordPress site. Try disabling all plugins and switching to a default theme to see if that resolves the issue. Here’s a guide on troubleshooting a slow WordPress site.
Check .htaccess File: A corrupted .htaccess file might cause issues. Try disabling it by renaming it (e.g., to .htaccess_disabled). If this solves the problem, you may need to reset your permalinks to create a new .htaccess file automatically.
11/12/25, 1:02 PM – Suryaimport: Hello
11/12/25, 1:02 PM – Suryaimport: Customer support agent
11/12/25, 1:02 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/12/25, 1:02 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/12/25, 1:02 PM – Suryaimport: Customer support agent
11/12/25, 1:02 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. I’d be happy to help with any questions or issues you have with GoDaddy products or services. How can I assist you today?
11/12/25, 1:03 PM – Suryaimport: Customer support agent
11/12/25, 1:03 PM – GoDaddy: I’m a GoDaddy AI assistant here to help with any GoDaddy products or services. What specific issue or question can I help you with today?
11/12/25, 1:09 PM – Suryaimport: Customer support agent
11/12/25, 1:10 PM – GoDaddy: I’ll connect you with a human support agent who can assist you.
11/12/25, 1:10 PM – GoDaddy: Transferring to a guide…
11/12/25, 1:10 PM – GoDaddy: Your estimated wait time is less than a minute.
11/12/25, 1:10 PM – GoDaddy: Hi there, I hope you are doing great. How may I help you today?
11/12/25, 1:11 PM – Suryaimport: Will node.js will work in my website hosting plan, I have Deluxe web hosting, please check and let me know?
11/12/25, 1:11 PM – GoDaddy: I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number ?
11/12/25, 1:17 PM – GoDaddy: I acknowledge your concern and I need to validate your account to take a better look, can you please provide your customer number ?
11/12/25, 1:17 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
11/12/25, 1:18 PM – GoDaddy: could you please help me with your 1 time code?
11/12/25, 1:20 PM – GoDaddy: could you please help me with your 1 time code?which is sent to your registered email address?
11/12/25, 1:20 PM – Suryaimport: yes
11/12/25, 1:22 PM – GoDaddy: Please provide me with your 1time code?
11/12/25, 1:22 PM – Suryaimport: 812934
11/12/25, 1:23 PM – GoDaddy: I see your account is secured with 2 Step verification. Could you also provide me the two step authentication code that you have just received on your registered App Google Authenticator?
11/12/25, 1:27 PM – GoDaddy: I see your account is secured with 2 Step verification. Could you also provide me the two step authentication code that you have just received on your registered App Google Authenticator?
11/12/25, 1:29 PM – Suryaimport: 916657
11/12/25, 1:30 PM – GoDaddy: Thank you for validation process!Please allow me to 2-3minutes to check with your account?
11/12/25, 1:30 PM – Suryaimport: ok
11/12/25, 1:31 PM – GoDaddy: web hosting deluxe These plans often don’t support running Node.js directly because they are optimized for static and dynamic websites (like WordPress) that don’t require a server-side JavaScript runtime. Shared hosting servers usually run Apache or Nginx, which is fine for PHP and MySQL but not for running server-side JavaScript like Node.js.
11/12/25, 1:32 PM – GoDaddy: you need to upgrading to a VPS or dedicated server.
11/12/25, 1:32 PM – Suryaimport: So these files won’t work?
11/12/25, 1:32 PM – Suryaimport: So node.js file won’t work on my Deluxe plan?
11/12/25, 1:34 PM – GoDaddy: Yes it will not work,you need to upgrade your plan to web hosting plus plan!
11/12/25, 1:35 PM – Suryaimport: Please send me details and cost and plans!
11/12/25, 1:36 PM – GoDaddy: sure!Please allow me to 2-3minutes?
11/12/25, 1:36 PM – Suryaimport: Ok
11/12/25, 1:36 PM – Suryaimport: Send me upgrading costs and total expenses?
11/12/25, 1:39 PM – GoDaddy: https://cart.godaddy.com/go/checkout?cart_ref=header_cart#/
11/12/25, 1:42 PM – GoDaddy: Please click on above link and let me know?
11/12/25, 1:43 PM – GoDaddy: https://www.godaddy.com/hosting/web-hosting
The above link is the 2 hosting plans,one is web hosting plus launch and second is the web hosting plus enhance,Please let me know what do you want buy?
11/12/25, 1:46 PM – GoDaddy: Please click on above link and let me know?
11/12/25, 1:48 PM – Suryaimport: Hello can you send me again cart and charge for vps web hosting properly?
11/12/25, 1:49 PM – Suryaimport: Yes it will not work,you need to upgrade your plan to web hosting plus plan!
11/12/25, 1:49 PM – Suryaimport: Please send me details charge for required hosting plan and cart?
11/12/25, 1:49 PM – GoDaddy: Sure i will help you with that let me validate your godaddy account and share the link to you could you please help me with your 1 time code sent to your email ?
11/12/25, 1:50 PM – Suryaimport: 812934
11/12/25, 1:51 PM – GoDaddy: Could you plesae check and share the code that we have sent just now ?
11/12/25, 1:51 PM – Suryaimport: Ok
11/12/25, 1:52 PM – Suryaimport: 953689.
11/12/25, 1:53 PM – GoDaddy: please share the code from app ?
11/12/25, 1:53 PM – Suryaimport: 704212
11/12/25, 1:55 PM – GoDaddy: Thankyou for validating me into your godaddy account. please access teh below link nad check teh web hosting plan and vps
11/12/25, 1:56 PM – GoDaddy: may i know do you wnat to purchase vps or web hosting plus ?
11/12/25, 1:56 PM – Suryaimport: Not sure actually I need node.js file runningin server,for that what kind of server I need u ow?
11/12/25, 1:57 PM – Suryaimport: Which will worky know?
11/12/25, 1:57 PM – GoDaddy: Sure i will help you with that please donot worry please connect with us to avoid disconnecting the chat
11/12/25, 1:57 PM – Suryaimport: Which will work, u know vps or plus?
11/12/25, 1:58 PM – GoDaddy: As per your requirement the vps will be supported
11/12/25, 1:58 PM – Suryaimport: Send me details charge plans and charges?
11/12/25, 1:59 PM – GoDaddy: please check the below link
11/12/25, 2:02 PM – GoDaddy: may i know have you checked the details
11/12/25, 2:04 PM – Suryaimport: Can you tell me which one is enough for my site? 1 v CPU /2GB RAM – 649/month, 2vCPU/4GB RAM, 4vCPU-8GB , 4V CPU-16 GB RAM-3299/ month? Which one should I buy, is first one is enough for now, or which plan is good for me?
11/12/25, 2:05 PM – Suryaimport: Is first one is enough to run and later update?
11/12/25, 2:06 PM – GoDaddy: Since your are interested in running Node.js, consider the complexity of your application and expected traffic. For basic Node.js applications with minimal traffic, the 1 vCPU / 2GB RAM plan might be sufficient. However, if you anticipate growth or have a more demanding application, starting with the 2 vCPU / 4GB RAM plan could provide a better experience.
11/12/25, 2:07 PM – GoDaddy: may i know which control panel you wnat to go with cpanel or windows in the vps ?
11/12/25, 2:07 PM – Suryaimport: Cpanel?
11/12/25, 2:07 PM – Suryaimport: Which one will be good, vpnel or windows?
11/12/25, 2:08 PM – Suryaimport: Cpanel, or windows?
11/12/25, 2:08 PM – Suryaimport: No idea
11/12/25, 2:09 PM – GoDaddy: Yes you can go with the cpanel easy to install wordpress application
11/12/25, 2:10 PM – Suryaimport: Ok so should I buy 2 CPU, or 1 CPU is enough for limited viewers?
11/12/25, 2:10 PM – Suryaimport: Or directly go with 2 CPU?
11/12/25, 2:10 PM – GoDaddy: As if you go with the cPanel/WHM you can get the below operating systems
Operating system: AlmaLinux.
Pre-installed software: cPanel/WHM, Apache Web Server, MySQL, PHP, EXIM mail server and more.
11/12/25, 2:11 PM – GoDaddy: I would suggest you to go with the 2cpu
11/12/25, 2:11 PM – Suryaimport: Ok
11/12/25, 2:11 PM – Suryaimport: Send me cart and details,
11/12/25, 2:12 PM – GoDaddy: please access the below link and check the pricing
11/12/25, 2:16 PM – GoDaddy: may i know have you check the pricing ?
11/12/25, 2:17 PM – GoDaddy: Are we connected ?
11/12/25, 2:18 PM – Suryaimport: Yes
11/12/25, 2:19 PM – GoDaddy: Could you please share the answers for the below questions
Do you have Server administration experience (yes/no)?
Do you require special software or applications that are not available on our shared platforms?
Do you understand that you are responsible for the performance, security, and management of the server (yes/no)?
Do you understand we provide limited free support for server issues (yes/no)?
11/12/25, 2:20 PM – Suryaimport: 1.Yes little 2.yes 3.yes 4.yes
11/12/25, 2:21 PM – GoDaddy: Thats great i would request you to please access the below link and go ahead with the payment i will help you with teh setup once it is done
11/12/25, 2:21 PM – Suryaimport: Ok
11/12/25, 2:21 PM – GoDaddy: If you go for teh 1 month you will not get any free products on the vps
11/12/25, 2:22 PM – Suryaimport: Ok 12 month is good right?
11/12/25, 2:24 PM – GoDaddy: Yes you are correct and also you can get refund within 30 day of the purchase so i would suggest you to go with the 1 year plan
11/12/25, 2:24 PM – Suryaimport: Ok
11/12/25, 2:25 PM – GoDaddy: please let me know once you made the payment
11/12/25, 2:28 PM – GoDaddy: may i know have you made the payment ?
11/12/25, 2:28 PM – Suryaimport: No
11/12/25, 2:29 PM – GoDaddy: may i know the issue you are facing while making the payment ?
11/12/25, 2:29 PM – Suryaimport: No
11/12/25, 2:29 PM – Suryaimport: Will make within some days after making ready money?
11/12/25, 2:31 PM – GoDaddy: Can you please help me with email address so that i will email you on my email address potharaju1081@godaddy.com
11/12/25, 2:32 PM – Suryaimport: My email address! bhaumikraj8@gmail.com
11/12/25, 2:32 PM – Suryaimport: Ok
11/12/25, 2:34 PM – GoDaddy: please check your email we have sent an email cart link to you
11/12/25, 2:34 PM – Suryaimport: Ok thanks
11/12/25, 2:34 PM – Suryaimport: Wait few days ok I’ll manage money and make payment.
11/12/25, 2:34 PM – Suryaimport: I have to wait week.
11/12/25, 2:35 PM – GoDaddy: Sure when you are ready revert back to the same email we will help you with the ongoing discounts and additional discounts for you
11/12/25, 2:35 PM – Suryaimport: Ok
11/12/25, 2:36 PM – GoDaddy: You’re most welcome and should you ever need help again, please feel free to check back anytime and we’ll be happy to help you.
11/12/25, 2:36 PM – GoDaddy: I am glad I was able to help you with your concern! Thank you for being a valued GoDaddy customer, as such we’d appreciate your feedback – following this conversation, there will be a short survey where 0 is the least and 10 is the highest. Take care!
11/12/25, 2:36 PM – GoDaddy: Please provide your feedback on this 5 question survey.
11/12/25, 2:36 PM – GoDaddy: How likely are you to recommend us to a friend, 10 being the best. (0-10)
11/12/25, 2:37 PM – Suryaimport: 10
11/12/25, 2:37 PM – GoDaddy: Were we able to resolve the reason for your chat? (Yes/No)
11/12/25, 2:37 PM – Suryaimport: Yes
11/12/25, 2:37 PM – Suryaimport: Excellwnt
11/12/25, 2:37 PM – GoDaddy: Please rate your satisfaction with your GoDaddy guide, 10 being the best (0-10).
11/12/25, 2:37 PM – Suryaimport: Excellent.
11/12/25, 2:37 PM – GoDaddy: Please rate your satisfaction with your GoDaddy guide, 10 being the best (0-10).
11/12/25, 2:37 PM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best (0-10).
11/12/25, 2:37 PM – Suryaimport: Yes
11/12/25, 2:37 PM – GoDaddy: Please rate your satisfaction with your product experience, 10 being the best (0-10).
11/12/25, 2:38 PM – Suryaimport: 10
11/12/25, 2:38 PM – GoDaddy: Please enter any additional comments below.
11/12/25, 2:38 PM – Suryaimport: Very excellent
11/12/25, 2:38 PM – GoDaddy: Thanks for sharing your feedback. If you need us anytime, send a message below.
11/12/25, 2:38 PM – Suryaimport: Ok
11/12/25, 2:38 PM – GoDaddy: GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat.
11/12/25, 2:38 PM – GoDaddy: Hi, this is our virtual assistant! 👋 Tell us how we can help.
11/12/25, 2:38 PM – Suryaimport: Ok
11/12/25, 2:39 PM – GoDaddy: Hi there! I’m an AI assistant for GoDaddy. How can I help you with your GoDaddy products or services today? Whether it’s domain questions, hosting issues, or account help, I’m here to assist.
11/12/25, 4:57 PM – Suryaimport: Customer support agent
11/12/25, 4:57 PM – GoDaddy: I’ll connect you with a human support agent right away.
11/12/25, 4:57 PM – Suryaimport: Ok
11/12/25, 4:57 PM – GoDaddy: Transferring to a guide…
11/12/25, 4:57 PM – GoDaddy: Your estimated wait time is less than a minute.
11/12/25, 4:58 PM – GoDaddy: Hi there, I hope you are doing great. How may I help you today?
11/12/25, 4:59 PM – Suryaimport: Hello
11/12/25, 5:00 PM – Suryaimport: If I purchase vps server, if I chnge and transfer files, will my website get hamper or deleted?
11/12/25, 5:00 PM – GoDaddy: Let me check it for you. Before we proceed further, could you please provide your customer ID and 1 time code which is sent to your registered email?
11/12/25, 5:01 PM – Suryaimport: I am about to purchase vps server, will my website get hamperd, change or deleted?
11/12/25, 5:01 PM – Suryaimport: Sorry i have to hide godaddy customer id to save our site from hacking.
11/12/25, 5:02 PM – Suryaimport: Which email address you sent me code?
11/12/25, 5:02 PM – GoDaddy: Could you please help me with the 1 time code which I have sent to your registered email address?
11/12/25, 5:03 PM – Suryaimport: 512775
11/12/25, 5:05 PM – GoDaddy: As you have 2 step verification is enabled we need to validate with app authenticator also.
11/12/25, 5:05 PM – Suryaimport: 250634
11/12/25, 5:05 PM – GoDaddy: Kindly give the code from app authenticator.
11/12/25, 5:05 PM – Suryaimport: Okay
11/12/25, 5:06 PM – Suryaimport: 250634
11/12/25, 5:06 PM – GoDaddy: Thank you for validation.
11/12/25, 5:08 PM – GoDaddy: May I know where is your website?
11/12/25, 5:08 PM – Suryaimport: www.suryaimport.com
11/12/25, 5:09 PM – Suryaimport: Delux hosting plan?
11/12/25, 5:09 PM – Suryaimport: If i change server , will my site won’t be hampered?
11/12/25, 5:10 PM – GoDaddy: Yes it will be hampered and everything will be changed.
11/12/25, 5:12 PM – Suryaimport: Really?
11/12/25, 5:12 PM – Suryaimport: How?
11/12/25, 5:12 PM – Suryaimport: What is the solution for this?
11/12/25, 5:12 PM – Suryaimport: Solution please?
11/12/25, 5:13 PM – GoDaddy: Let me explain you how this works for you before that can you conform when you are planing to havethe vpz ?
11/12/25, 5:13 PM – Suryaimport: Ok what should I do so my website is not hampered?
11/12/25, 5:14 PM – Suryaimport: Yes transfer to vps server
11/12/25, 5:14 PM – Suryaimport: So that I can use node.js file in server.
11/12/25, 5:16 PM – GoDaddy: I will help you on right path with clear information ,
As you are migrating the website from the website deluxe plan to VPS you can just take the backup from deluxe and then you can have upload in the vps this depends on the content of your website which may just take few minutes if you purchase the plan
11/12/25, 5:16 PM – Suryaimport: Okay
11/12/25, 5:16 PM – Suryaimport: So no problem right, nothing will be deleted, right?
11/12/25, 5:17 PM – GoDaddy: Nothing will be delted from your end or from our end . I recommend you to have the vps purchase now so we can guide you withbackup and upload as welll right now
11/12/25, 5:17 PM – Suryaimport: Okay
11/12/25, 5:17 PM – GoDaddy: May I know do you wish to purchase now
11/12/25, 5:18 PM – Suryaimport: No no , first I’ll mane 34000 then only I can buy.
11/12/25, 5:19 PM – Suryaimport: I mean manage.
11/12/25, 5:21 PM – GoDaddy: Sorry couldnt get that could you elaborate the concern ?
11/12/25, 5:22 PM – Suryaimport: I mean I’ll buy as soon as I manage 34000.
11/12/25, 5:24 PM – GoDaddy: Sure take your own time and let us know
After going through multiple conversations with GoDaddy Support, we came away genuinely impressed with GoDaddy Support, we came away genuinely impressed. Every issue we raised from domain setting to billing clarifications was handled quickly, clearly, and with a focus on real solutions easy to see why GoDaddy remains , one of the most trusted name in web hosting and domain management. If you’re considering working with them, our experience shows that their support team truly stands behind their services.